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Dr. Florence Jaffa, DO

Dr. Florence Jaffa, DO

Family Medicine*

Dr. Florence Jaffa, DO is a family medicine physician in West Hartford, CT. She is affiliated with Hartford Hospital. She is not accepting new patients.

4.6 Star Rating
Based on 22 reviews 4.6 Star Rating (22 reviews)

Hartford HealthCare Medical Group

336A N Main St # 336-A West Hartford, CT 06117
Telehealth available
Patient Favorite Award

Dr. Jaffa is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Area of Expertise
    Dr. Jaffa specializes in the area of Family Practice. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
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Dr. Jaffa's Reviews

Likelihood to recommend Dr. Jaffa

4.6
22 ratings, 20 with a written review
5 star
91%
91%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
9%
9%

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Excellent Doctor
Dr. Jaffa is attentive, thorough and responsive. I highly recommend her.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Feb 03, 2024
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Very thorough provider! Listens well!
Dr. Jaffa heard everything I complained about and addressed each problem before moving on to the next. Does not have the typical arrogance that most doctors seem to have. I highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gunderson – May 25, 2022
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Compassionate doctor!
I am so thankful to have found such a wonderful, knowledgeable, caring doctor. She takes her time and listens to your concerns. She’s extremely helpful and renewed my faith in doctors. Thank you, Dr. Jaffa!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brittney – Apr 01, 2022
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Thoughtful, thorough, kind and knowledgeable. She is hands down the best primary care physician I have experienced. As a health care professional myself, I feel I am pretty picky but I couldn’t have found a better doctor to use.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
4 others found this helpful
Helpful
Mar 05, 2021
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She’s the best dr I’ve had since moving to CT from the DMV area
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Liz – Feb 23, 2021
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My second visit with Dr. Jaffa was perfect. She explained everything in depth regarding my health, and, is addressing same. I made the right choice choosing Dr. Jaffa..... I highly recommend her! Jacky Rittlinger
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jacky Rittlinger – Jan 09, 2021
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Dr. Jaffa really changed my whole perception of doctors. I found her after wanting to move on from a doctor who focused on nothing but my weight. Dr. Jaffa reassessed my meds and got me in the path to totally turning around my type 2 diabetes.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Shelley Shupp – Nov 02, 2020
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Dr Jaffa is patient, kind and understanding, I sometimes have trouble articulating all my thoughts and feelings so people often talk over me while I am trying to figure out what I want to say. Dr Jaffa always waits for me to get my thoughts together, and listens. Hands down the best doctor I have ever had.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Lydia Jones – Oct 17, 2020
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Dr. Jaffa is very professional thorough and patient. She's easy to talk to. Takes the time to tell you exactly what is going on. If you called with a question or concerns. She would get back to you quickly. Dr. Jaffa is very knowledgeable. It's a friendly environment. She has excellent bedside manners. A doctor I trust with my congestive heart failure, kidney failure and hypertension for years. I had positive experiences always. She is respectful and kind. So if you want the best medical care. I recommend Dr. Jaffa. She a doctor you can trust!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Kimberly Ennis – Jul 12, 2020
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I love Dr. Jaffa! She is very caring, understanding, patient, and determined to take care of her patients! She makes sure you are always comfortable and has helped me along my journey with PCOS. She is quick to respond to any questions, concerns, or worries you have and offers multiple solutions to ensure the problem is solved. While in the office she ensures you are getting the proper treatments (if needed) and staying healthy the best way possible! I appreciate her so much as my primary!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jazzmyn G – Jul 12, 2020
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Dr. Jaffa is the most caring and knowledgable doctor I have ever had the pleasure of working with. I believe it is rare to find a doctor truly this good. She genuinely cares for her patients and it is clear she enjoys what she does. She is a great listener, compassionate, and understanding. Dr. Jaffa always goes above and beyond and makes sure that all my questions are answered. I will miss working with her.. It will be impossible to replace her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jul 01, 2020
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Dr. F. Jaffa is the one of the most caring and sincere doctors I have ever had the pleasure to deal with. Dr. Jaffa has never made me wait for a response on any question. She has a genuine concern for her patients and will help you in anyway possible.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 04, 2020
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She is the best doctor I’ve ever had.She really cares about her patients.She makes you feel like a human being.She takes her time & listens to what you have to say. I love her so much.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Wynne allen – May 29, 2020
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I started seeing Dr Jaffa last summer. I am dealing with a years long parasite infection. She referred me to a neurologist who diagnosed me with a tapeworm infection. After the medicine prescribed didn't work, I asked Dr Jaffa for a different medicine for tapeworm, which she refused to prescribe. The neurologist prescribed it and it worked, but I need a second dose. He told me to get the second dose from Dr Jaffa and she has again refused to prescribe the medicine. Dr Jaffa has not been helpful. I am currently looking for a better doctor.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
CG – May 27, 2020
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Dr. Jaffa is the kindest most sincere doctor I have ever had the pleasure of seeing. She took interest in my concerns and the follow up care I received was the best of any doctor I have ever seen. Due to her coaching and help I have been able to lose over 60 lbs. She was patient with me and took time to answer all of my questions. I didn't feel rushed out of the room. I have told so many of my family and friends about the great care I have gotten with her. I would trust her with any medical concern I was having. She's also not too hard on the eyes. I thought she was a young nurse when she first entered my room. Look no further for a new primary care physician.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Gina Wenk – Mar 18, 2020
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After a hospital release I was told to see ny doctor within 48 hours of my discharge. Staff refused to give me an appointment and I was in crisis. I had to wait 10 days to be seen.
What went well
No results
What could be improved
No results
Helpful
Oct 24, 2019
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Dr. Jaffa took her time to go over everything with me. I started seeing her for my physical and in the past, doctors I’ve had look at me like why are you here? I’m thin athletic and apparently “appear” healthy. She ran every test she was able to per my situation and went over the result thoroughly. She a very warm and kind woman. So happy I found her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Oct 22, 2019
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I had gone to the same doctor for over 30 years even after I moved farther out. I guess mostly because of habit. But when I had to change my doctor because of insurance purposes, I was lucky enough to find Dr. Jaffa. From the beginning I was relaxed and happy to find doctor five minutes from my home. I will be changing insurances again and will definitely make sure she accepts it. I think I found my forever doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
28 others found this helpful
Helpful
patty clark in Jessup , MD – Oct 20, 2018
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I'm not one who goes to the doctor regularly, but I have to say, this was by far the best experience I've had. Dr Jaffa was very personable, knowledgeable and caring. She assessed and diagnosed my issue quickly. The visit didn't feel rushed and she was very thorough. I hope she stays with this practice for a while, I'm kind of looking forward to annual visits now :)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
33 others found this helpful
Helpful
BD in SEVERN, MD – Jul 22, 2018
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I needed to fine a family dr . I did find one that I wasn’t happy with .. so continued to search and came accross Dr.Jaffa . She just happened to be in the same building as my Gynecologist . this was convenient! So let’s give it a try. I’m so glad that I did ! She’s the most caring and thorough doctor that I have seen in a long time ! Not only am I going to her ..My husband and my mother-in-law have changed their dr and are now seeing her ! Not only is she amazing! The staff is wonderful !
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
33 others found this helpful
Helpful
Vicki grey in Arnold, MD – Jun 06, 2018
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About Me

biography

Dr. Florence Jaffa, DO is a family medicine physician in West Hartford, CT. She is affiliated with Hartford Hospital. She is not accepting new patients.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Abington Memorial Hospital

    Residency Hospital
  • Abington Memorial Hospital

    Internship Hospital
  • Philadelphia College Of Osteopathic Medicine

    Medical School
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Jaffa is a patient favorite Family Medicine Physician

    Read our methodology

    Locations

    Hartford HealthCare Medical Group

    Hartford Healthcare336A N Main St # 336-A West Hartford, CT 06117
    1

    Affiliated Hospitals

    • Hartford Hospital

      80 Seymour St
      Hartford, CT 06102
      Recipient of 29
      hospital awards

      America's 250 Best Hospitals Award™ (2025, 2024, 2023)

      Top 5% in the nation for consistently delivering clinical quality

      Surgical Care Excellence Award™ (2025)

      Top 5% in the nation for consistently delivering clinical quality

      View all awards

      How patients felt about the care they received at this hospital.

      89%
      Patients said they were given information about recovering at home

      5% higher than the national average

      76%
      Patients said that doctors always listened to them and explained things well
      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality