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Dr. Eugene Herman, DMD

Dr. Eugene Herman, DMD

Oral & Maxillofacial Surgery*

Dr. Eugene Herman, DMD is an oral & maxillofacial surgery specialist in Rockville Centre, NY. He is accepting new patients.

3 Star Rating
Based on 23 reviews 3 Star Rating (23 reviews)

Practice

77 N Centre Ave Ste 303 Rockville Centre, NY 11570

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Dr. Herman's Reviews

Likelihood to recommend Dr. Herman

3.0
23 ratings, 15 with a written review
5 star
39%
39%
4 star
9%
9%
3 star
9%
9%
2 star
4%
4%
1 star
39%
39%

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My brother visited the office to have 3 teeth extracted by Dr Herman. The office staff is very nice, however, BEWARE of Dr Herman!!!! He is unprofessional, nasty, and barbaric! He was actually cursing under his breath when he had trouble extracting one of my brothers teeth and when my brother expressed he was in agony Dr Herman acted annoyed and reluctantly gave him more novocaine. He was even nasty to his assistant during the procedure. My brother has had many dental procedures over the years and has a very good tolerance to pain, but when he came home he was clearly shooken up, said he was in agony and bleeding profusely from his mouth! He had to even ask for extra gauze. The office manager was very polite when we called to complain, but as for Dr Herman....STAY AWAY!!!
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Mar 24, 2022
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Can't seem to get in touch with office to cancel appointment....calling for days...
What went well
No results
What could be improved
  • Difficult to schedule appointment
3 others found this helpful
Helpful
Vincent – Feb 13, 2021
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Had my wisdom and moral removed 4 hours ago.So relieved! Pain free! Just cold from eating ice cream.Dr Herman! You are my angel! I could not find any surgeon earlier than 4 month appointment booking.Went to emergency hospital and they provided only temporary pain relieve. My primary general dentist did not care about my pain,my insurance could not find any for urgent care.I suffered horrible pain for 2 month.Christmas with pain ,my birthday with pain.Only my wish was to remove my teeth. My dream came true thanks to Concerned dental care and Dr.Herman who is not even listed as a surgeon under my insurance lists of providers. Dr.Herman is a dedicated doctor and has to be honored .He puts himself on Covid risk helping people.And how there can be some people giving low rate is being selfish and stupid.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Natalia Pavlenco – Jan 09, 2021
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I've had several implants done over the past dozen years or so. Dr. Herman has always been entirely professional, caring, and willing to take as much time as required. Never once, in all my visits to this practice, have I felt he was anything like the one star reviews I've read here.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Bruce B. – Sep 02, 2020
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10-2019 Do not go to any off their offices. It appears that this company Including Jay Fensterstock owner of Concerned Dental Care are not concerned with their patients outcomes. I have read so many bad reviews on so many websites now that I wish I had never went. I saw Eugene G. Herman in Farmingville he became very abusive using profanities ( F words towards me directly ) and became unnecessary rough as he broke my tooth off leaving roots sticking out my gum. He didn't discuss any thing with me until I asked and he sighed and dismissed my concerns giving no explanation or understanding to leaving the roots exposed as he did. The suture was never tied and fell out in the car ride home. I plan to contact the Dental Association and file a formal complaint with my insurance company. Mr. Herman was sued in 2015 for similar behavior. I am contacting a Lawyer to see if I can sue Concerned Dental Care and Eugene G. Herman. If you value yourself and your family's health do not go there.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Oct 17, 2019
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He was extremely knowledgeable with extractions and the implant. Great demeanor and took his time to ensure the procedure went accordingly. If you need this type of dental work, go to him! Don’t look any further.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
M.V. – Sep 24, 2019
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Took my 88 yr old mother to have 2 extractions. Never explained anything before or after to mom or myself. He is BARBARIC. COLD, NO COMPASSION, UNPROFESSIONAL. he gave mom about 4-5 injections which she screamed and cried and not once did he say I’m sorry, take a breath or console her in any way. He abruptly told her to put her hands down. He then said will let you numb up a bit walks out passed me as I asked a question an kept walking his back towards me never once stopping to acknowledge me. His nurse walked out behind him. I walk into mom n she is shaking and crying both Dr Herman and nurse left an 88 year old woman like this. Dr. Herman you have to look at yourself in a mirror every and you are a DISGRACE to The Dental Profession. How would you like someone treating your mother this way. You have NO BUSINESS practicing with your negative,rude,abrupt,barbaric, VERY CRUEL behavior. How do you leave an 88 year old woman with her medical history in a room shaking and crying?
What went well
No results
What could be improved
No results
8 others found this helpful
Helpful
May 16, 2019
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My 12 year old daughter had 4 baby teeth extracted by Dr. Herman in Farmingville. We waited an hour and a half a the initial consult. The extraction was an extremely traumatic experience. He had no compassion, was very nasty and rough, and yelled at her for being upset. He would not even let her catch her breath during the process - demanding she open her mouth so he could get it done. Not recommended!
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Mar 21, 2019
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I seen him in his Staten Island Office all I can say is wow very unprofessional his quality of work is very poor. He did a procedure on me to clear up an infection. So I go to the dentist who is now doing my root canals and tells me after looking at my X-rays infection is still there I was livid when I heard that His office staff is rude and unprofessional. What office bills a patient before ins and says we will refund you if ins pays it’s a good thing I didn’t pay since he did a poor job
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Mar 18, 2018
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Dr. Herman was the oral surgeon during a charity medical clinic I attended in TN. When the original dentist I saw couldn't get a tooth out, they sent me over to Dr Herman. He was able to remove the tooth and also removed the impacted wisdom tooth that was causing the issue as if it was nothing. I was in no more pain than I would expect after the ordeal and am so pleased with the way it has healed! Plus, he is super nice. I would highly recommend Dr Herman to anyone needing oral surgery!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Amanda P. in Knoxville – Feb 15, 2018
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This is one of the best doctors who many years ago saved my life by doing a major jaw surgery/reconstruction for my TMJ. I was unable to eat anything before surgery due to pain and all food went in a blender. For 34 years now I no longer have TMJ pain. His work is remarkable and a very very kind knowledgeable man. Would highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Katherine Titone in Mineola – Feb 07, 2018
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He is totally barbaric and should have retired a long time ago. No patience. There are plenty of other doctors out there who are so much better. Stay away from this man!!!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Smithtown – Jan 28, 2018
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Dr Herman came highly recommended by my dentist , Dr Cutler . He was professional , courteous , efficient and used good conservative judgement in handling my situation . I am pleased with his care .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Rockville Centre, NY – Jul 26, 2016
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This doctor needs to learn some patience. He is the rudest human being I've ever come in contact with. I brought my daughter to him for one tooth. He said she needed 4 out. Well surgery day comes, and he can't find a vein to put in a line, and says my daughter is a big girl. She's average size. He's much heavier. After coaxing my daughter agrees to do it with a local. He tried for 30 seconds to a minute to inject her before leaving the room, saying we're done here. Incompetent and unprofessional
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
10 others found this helpful
Helpful
Dissatisfied in Staten Island NY – Feb 01, 2016
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He gave me novacain and left the room for 2 hours I told hi I think it wore off I feel pain he just gave me more shots and started working immediately!!! He was a bit rough and barbaric the pain I felt was awful still in a lot of pain 2 days later!! Not to mention the cost $700 to get 2 teeth pulled plus another $105 previously to have the reg dentist tell me what I already knew that I needed 2 teeth pulled!!
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Long wait times
9 others found this helpful
Helpful
Annonomys in Farmingville ny – Jan 16, 2016
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About Me

biography

Dr. Eugene Herman, DMD is an oral & maxillofacial surgery specialist in Rockville Centre, NY. He is accepting new patients.
  • Oral & Maxillofacial Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

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Locations

Practice

Eugene G. Herman DMD P.C.77 N Centre Ave Ste 303 Rockville Centre, NY 11570
1
  • Call
  • Fax
  • Hours
    • Mon: 2:00pm - 8:00pm
    • Tue: 11:00am - 8:00pm
    • Wed: 2:00pm - 8:00pm
    • Thu: 11:00am - 8:00pm
    • Sat: 9:00am - 1:00pm
  • Directions