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Dr. Erin Fankhanel, MD

Dr. Erin Fankhanel, MD

Internal Medicine*

Dr. Erin Fankhanel, MD is an internist in Hurricane, WV. She is affiliated with medical facilities CAMC General Hospital and St. Luke's Hospital-Miners Campus.

1 Star Rating
Based on 3 reviews 1 Star Rating (3 reviews)

Practice

3729 Teays Valley Rd Hurricane, WV 25526

At a Glance

  • Area of Expertise
    Dr. Fankhanel specializes in the area of Internal Medicine. See board certifications
  • Easy Scheduling
    Patients said scheduling was easy. See reviews
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
  • Good Patient Care
    Patients said they had exceptional care at this hospital. See hospitals
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Dr. Fankhanel's Reviews

Likelihood to recommend Dr. Fankhanel

1.0
3 ratings, 3 with a written review
5 star
0%
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4 star
0%
0%
3 star
0%
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2 star
0%
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1 star
100%
100%

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Missing the Care in Healthcare!
I had the misfortune of having Dr. Fankankel fill in for my normal provider. This provider did not listen to me at all. She was arrogant, rude, and condescending. While checking my ears, she said, the only thing I see is wax. Really? I left there with a misdiagnosis, zero course of action, or true treatment. I was told to “come back” if things worsen despite my sharing my health history with the same issue. This “provider” does not provide care.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Apr 29, 2025
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Move along
I was worried about physicians here when we moved back home after being gone 35 years. I wanted to see the male physician who had transferred from Bluefield as he had great references, but he wasn't taking patients, so they gave me Dr Fankhanel, #3 in 18 months here. On first visit, I took a complete H&P, x-rays, labs,you name it. The nurse was very nice and I told her they can keep the paperwork. The doctor came in and briefly looked over it and I told her they could keep it and she said great. She asked about what is due and I told her. I go to leave and they hand me back the paperwork!! So I get home and Walmart calls saying meds are ready. She called in the list of meds I CANNOT TAKE and are listed so on the paperwork. My big issue is m foot a surgeon screwed up so she tells me she will get a referral. The office called me saying they are the best in the state and she will call me within 3 days to see
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
25 others found this helpful
Helpful
Sherry – Dec 17, 2024
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Substandard
I've been going to her for a few months now and she hasn't done anything but renew my prescriptions. I've asked her to do some specific tests to find out what is causing my condition but she refuses to take the responsibility. The only thing she wants to do is get me on more medication. She has no interest in actually helping me find a path to recovery. She prescribed one medication that actually helped me and then refused to give it to me again because it's supposed to be hard on the liver and kidneys. Then less than five minutes later she told me that my liver and kidney enzymes were perfect. I asked her to order a functional gut microbiome test which she refused to do and then had to explain to her how it was done. What are they teaching these people? I do not trust this doctors judgment at all. I won't be going there again. For once it would be nice to find a doctor who actually cares and doesn't ignore my input about my own health. Compassion is definitely not her strong suit.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
33 others found this helpful
Helpful
Disappointed – Sep 21, 2024
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About Me

biography

Dr. Erin Fankhanel, MD is an internist in Hurricane, WV. She is affiliated with medical facilities CAMC General Hospital and St. Luke's Hospital-Miners Campus.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Office3729 Teays Valley Rd Hurricane, WV 25526
1
Upper Kanawha Health Association Inc408 Alexander St Cedar Grove, WV 25039
2
Office169 Ashley Ave Rm 202 Charleston, SC 29425
3

Affiliated Hospitals

  • St. Luke's Hospital-Miners Campus

    360 W Ruddle St
    Coaldale, PA 18218
    Recipient of 2
    hospital awards

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2022)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    1% lower than the national average

    85%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • CAMC General Hospital

    501 Morris St
    Charleston, WV 25301
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality