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Dr. Erika Mello, DO

Dr. Erika Mello, DO

Family Medicine*

Dr. Erika Mello, DO is a family medicine physician in Fall River, MA. She is affiliated with medical facilities Charlton Memorial Hospital and Saint Anne's Hospital. She is accepting new patients and telehealth appointments.

3.4 Star Rating
Based on 22 reviews 3.4 Star Rating (22 reviews)

Charlton Memorial Hospital

1565 N Main St Ste 306 Fall River, MA 02720
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Mello specializes in the area of Internal Medicine. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Mello's Reviews

Likelihood to recommend Dr. Mello

3.4
22 ratings, 5 with a written review
5 star
55%
55%
4 star
5%
5%
3 star
5%
5%
2 star
0%
0%
1 star
36%
36%

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Wonderful
She is very kind and patient, attentive listener and made me feel at ease. She made me feel heard and I felt like she really cared.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 17, 2024
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Not satisfactory
In my experience this doctor should work on both her bedside manner, which is a bit too casual for for my liking. She also needs to improve her communication with her staff. I do not recommend this doctor to anyone who has serious medical issues, or persons who would need ongoing documentation from their physician. You will have a hard time through their phone lines and getting straight answers from the staff when you call in for information or appointments.
What went well
  • Listened & answered questions
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Tired of mediocrity – Aug 26, 2023
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Dr. Mello is wonderful. She listens, she does not judge, she is kind, she knows what she is doing, and she cares. She does not make you feel rushed. I am a person who has had a lot of not-very-good experiences with doctors, so I tend to avoid seeing them at all costs, which as I am getting older is probably not such a good thing! I have no hesitation whatsoever in reaching out to Dr. Mello if I am having any issues, and for me that is a huge step in the right direction. I feel so lucky to have found her. BTW, I am a physician. Yes, one of those who hates going to the doctor! Not anymore, thank goodness.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 23, 2022
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Best Doctor I've had and ever since she left Bridgewater I've been struggling to find someone even remotely as compatible to my own philosophy about my health as Dr. Mello.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 04, 2021
×Post a ResponseAre you Dr. Mello?
Patient, kind, caring...wonderful..
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
3 others found this helpful
Helpful
Taunton, MA – Jul 21, 2016
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Leave a review

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About Me

biography

Dr. Erika Mello, DO is a family medicine physician in Fall River, MA. She is affiliated with medical facilities Charlton Memorial Hospital and Saint Anne's Hospital. She is accepting new patients and telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Connecticut

    Residency Hospital
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Charlton Memorial Hospital

Southcoast Health Cardiology1565 N Main St Ste 306 Fall River, MA 02720
1

Affiliated Hospitals

  • Saint Anne's Hospital

    795 Middle St
    Fall River, MA 02721
    Recipient of 4
    hospital awards

    Patient Safety Excellence Award™ (2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2023, 2022)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    81%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
  • Charlton Memorial Hospital

    363 Highland Ave
    Fall River, MA 02720
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality