Dr. Erica Ruiz, MD

I spent 30 minutes in an initial appointment, and I didn’t even get to see a doctor, I was seen by the nurse practitioner.. and it was the worst experience I’ve had in a doctors office in a while.. the front desk was nice as was the nurse that took my blood pressure.. but I made it very clear over the phone what I was there for, it was not respected and the entirety of my appointment I was lectured by the NP on what I should be doing… even though I’m perfectly healthy.. she was beyond rude, and really didn’t care what I had to say… I won’t be pushed or pressured into anything, especially on the first visit.. And I will definitely not be back.. terrible experience

However, her nurse practitioner has made me question having to go back. She is rude and doesn't even say hello, how are you-- when she barges through the door to see you......totally unprofessional. Because of her I doubt I will go back. Sad because I really like Dr. Erica Ruiz. If I could only see her I would continue my care there.

I never met Dr Ruiz but the nurse practitioner seems to pretend she is a doctor very rude and does not want to treat her patients she just wants to prescribe medications and she insist on flue vaccines even if we politely said no! I will never go there again!

PLEASE DO NOT GO TO THIS DOCTOR! She tries to make her clients get surgeries even though they're not needed and she doesnt give the right medications. It seems like shes just there for the money and not the health of her clients which is very sad because most people depend on doctors.

Very poor customer service. Just moved to the desert area, I was trying to make an appointment. I called 3 times, you can't talk to anybody so I left messages and never received a call back. Very disappointing!

I was hospitalized for a small stroke and saw Dr. Ruiz four days after I was discharged as she was my PCP. As she is holding my hospital records in front of me, she began to tell me I didn’t have a stroke that I had a migraine that mimicked a stroke. I explained my hospital experience, which included an MRI indicating I had a stroke. After reviewing more of my records she said, “0h, you did have a stroke.” I had paid higher premiums to have Dr. Ruiz as my PCP as she only accepts PPO insurance, but she refused to sign forms my employer requested allowing time off due to my medical condition. The worst experience from a PCP that I ever experienced!!!!!7

I love my doctor

Love her! Very knowledgeable and kind!

Worst care I have ever experienced from a Doctor. Her staff is unprofessional and caused me to have 2 medical procedures that were totally not needed if she would have reviewed my blood work in the couple of months before my scheduled procedures. No one looked at my results as the blood tests showed no issues that required 2 procedures that required me to be put to sleep. If you looking for a good caring Dr. in the valley, DON'T go to her.

This is a wonderful family practice! They make you very comfortable and you feel that you are 100% listened to. Everyone you come in contact with is very helpful and pleasant I would recommend this practice to anyone.

Excellent doctor, listen and cares for its patients.

Very poor at following through with giving you results of tests and refilling RX require another visit so they can charge medicare!!!

The front desk staff are rude and unwelcoming while the dr herself is a heartless, uncaring robot that is obviously more interested in money than her patients whom she treats like burdens. I would highly recommend choosing a different healthcare provider.

My 5yr. old boy went in for a mole removal. Dr. Erica Ruiz put him at ease from the minute she walked in the room. She was awesome, she made it quick and nearly painless.

I personally recommend Dr. Erica. She is professional, efficient, caring, & kind. She addressed all my medical concerns & was able to perform some of my tests in her office. The staff is friendly & courteous. Thank you, Savanna

Been going to. Dr. Ruiz for 10 years. She and her husband are both great people. We don't al ways agree, but she's patient and talks to you. So she works. With what I want at first, then we do it her way. I think she's great and only once in all these years have I had an issue with staff

She is disrespectful to patients and doesn't listen. She is disrespectful to other professionals and puts them down. No matter what the patient says, she tells them they are wrong .

I wholeheartedly recommend Dr. Erika Ruiz! She has been a caring, proactive family doctor to me for approximately 7 years. Her office manager, Irma, has been extremely responsive to any issues to both my husband and me.

I would be easier to communicate with the Wizard of Oz! The worst staff. Frightening that anyone's health is in this office's trust.

Office staff is horrendous! It takes 5-6 calls to get anyone to call back. Getting a referral is next to impossible. Dr. Ruiz is wonderful and that's the only reason I keep coming back but I'm starting to reconsider this.