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Dr. Eric Schertzer, MD

Dr. Eric Schertzer, MD

Family Medicine*

Dr. Eric Schertzer, MD is a family medicine physician in Plantation, FL. He is affiliated with HCA Florida Westside Hospital. He is accepting new patients and telehealth appointments.

4.1 Star Rating
Based on 137 reviews 4.1 Star Rating (137 reviews)
Patient Favorite Award

Dr. Schertzer is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Area of ExpertiseDr. Schertzer specializes in the area of Family Practice. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalPatient Safety Excellence Award™ See hospitals

More Family Practitioners at HCA Florida Westside Hospital

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Dr. Schertzer's Reviews

Likelihood to recommend Dr. Schertzer

4.1
137 ratings, 75 with a written review
5 star
73%
73%
4 star
4%
4%
3 star
1%
1%
2 star
3%
3%
1 star
19%
19%

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PRE OP APPOINTMENT.
I've had nothing but bad experiences with the rudeness of the front desk ladies. I had an appointment on 3-4-25 with Ashley for a pre-op. The young lady at the front desk with the long black hair was very rude and unprofessional standing and arguing with me telling me that my pre-op paperwork had not been received. When I said to her that I would speak with Ashley, she said to me, you do that, she's going to tell you the same. Had she taken the time to speak with Ashley first, she would have known that the paperwork had been received. Once my surgery has been done, I have ALL intentions of searching for a new provider. I'm tired of the rudeness.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • I didn't feel respected
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Mar 05, 2025
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Very likely, he’s the best
Telehealth
He’s understanding, listens when I talk to him explains his decisions. Gives great advice and recommendations
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sharon – Oct 31, 2024
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They Listen AND Spend Time with YOU!
I absolutely LOVE this office, they are an overarching GenMed practice. I met them 4-5 yrs ago and they have been incredibly attentive. Spending ample time with me at each appointment no matter how significant or insignificant it was. They are absolutely thorough, working to cover every base. Albeit I am not good at 'following instructions' like going to see the referrals for preventative consultations. They do make sure they at least make the recommendations. I believe that as a Dr's Office the can be as involved or not involved as the patient wants them to be. Fortunately, my health is ok and it's my choice to have them be involved as needed. For others I know there is great follow up to appointments and for results.The staff is incredibly attentive also, in fact, I just called in to have my meds adjusted and refilled and was attended to immediately. This kind of practice is hard to find in the world of managed healthcare. I highly recommend them and would tell you to read
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 30, 2024
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Dr Schertzer is a seasoned professional doctor.
Dr Schertzer is a very knowledgeable doctor, always reviews how you are doing. Makes sure you a referred to specialists if needed. He has a pleasant demeanor so you feel comfortable in his presence. He has been consistently placed as one of the top 50 physicians in Broward County for decades. The office staff he has are team players to his practice and reliable and professional, so they reflect his experience as a competent professional.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Angela Degia – Feb 24, 2024
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Devoted Doctor (PCP) in Plantation, FL
Quick service, knowledgeable doctor. Has helped as well years ago when I was hospitalized.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Jan 29, 2024
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Always there when needed
Despite being fully booked, Dr Schertzer was able to squeeze me in when I was in need of his medical expertise.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Telehealth appt – Nov 25, 2023
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It was a great visit he and i gad a chance to spend some time he a great doctor and he like to help out
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Very understanding – Mar 26, 2023
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Dr Schertzer is the best
Been going to Dr. Schertzer since 2011.
What went well
No results
What could be improved
No results
Helpful
Jason B. – Feb 12, 2023
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Dr Visit
Dr Schertzer is wonderful but the wait time is very long. He does take his time with you. Maybe the appts should be every 30 mins.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Oct 06, 2022
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Best Doctor Around
It was Telemedicine call since I am home bound but it was still great like an office doctor! He takes the time to listen and is very thorough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sharon Robb – Sep 03, 2022
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He is An excellent doctor with vast knowledge and he cares about his patients
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michelé – May 22, 2022
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Good physician
Very experienced MD. Nice manner.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
1 other person found this helpful
Helpful
BR – May 05, 2022
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Everyone in the office was very nice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Laqueta Duncan – May 05, 2022
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Yearly check up
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 12, 2022
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Called to make an appointment because I am coughing for almost 2 weeks and having a Negative pcr COVID test and I was told they won`t be able to see me in the office because they do not want to catch any Flu, or cold...I am just wondering why are they doctors? I never heard about something like this. Very disappointed and looking for another doctor.
What went well
  • Appointment scheduling
What could be improved
  • Staff wasn't friendly
Helpful
Roxana Cioban – Dec 13, 2021
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Scheduled an appointment via phone, was emailed a 14 page form to fill out which I did, waited over a week for my appointment, arrived early, waited to check in, when it was my turn attendant behind window stated that there was another form to fill out and I accomplished that also. One of the questions on it was "what were my symptoms"? I checked fever, attendant saw that and took my temperature and told me I did Not have a fever. Ok however I don't feel well I told her and thought that I might. She then proceeded to tell me that the Doctor would Not see me because I checked the box that I had a fever. I also told her that I was vaccinated and recently tested for Covid in case that was a concern for them. Why did they make me wait a week, fill out 15 pages of forms, take time off from work so that the doctor could see me and then tell me he would not see me because I incorrectly checked the wrong box?? Extremely unprofessional at best. Good luck to them!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
Helpful
LR Miller – Dec 12, 2021
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First time coming to his practice , he seems like an excellent doctor, very thorough (which is exactly what I was looking for). The two medical assistants that saw me were great as well, wish I noted their names. The only downside, was the long wait that I experienced, however that could be down to the day or hour. Overall a good experience.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
Helpful
Jun 30, 2021
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excellent service.. Dr. Schertzer and staff are very caring proffessionals.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 01, 2021
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Great family doctor. Friendly staff. Very busy therefore appointment is a must.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
What could be improved
No results
Helpful
Larry S – Apr 04, 2021
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i have no ideab what the dr is like but sone nasty rude disrespectful jerk who did not persent humself upon my very polite call and finally said gary is his name but then yelled over me and was a total a.... all i did was very calmly asked for the administrator or the office manager so i could ask some questions see if the is the right dr for me and he would not answer me and made me say it again then said what do you need, i had to ask him if he was the mgr or administrator. still no answer juys spweing trash from his mouth. non stop telline me he has no time for games. it actually happens that i am a licensed professional cliniccal psychotherapist who was looking for a good dr near my home. and this doctor should know WHAT A JERK HS HAS ANSWERING THE PHONE. BUYER BEWARE!!!! UNLESS YOU LIKE ABUSE DO NOT GO THERE.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
2 others found this helpful
Helpful
NOT NECESSARY. JUST A PROFESSIONAL ADVOCATE AND T – Oct 16, 2020
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About Me

care philosophy

Our practice believes in patient-centric care. We work together with the patient and their family with the goal of achieving their maximum healing and wellness.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Oakwood Southshore Medical Center

    Residency Hospital
  • St. John's Episcopal Hospital

    Internship Hospital
  • Touro University Nevada

    Medical School
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Patient Favorite Award

Dr. Schertzer is a patient favorite Family Medicine Physician

    Read our methodology

    Affiliated Hospitals

    • HCA Florida Westside Hospital

      8201 W Broward Blvd
      Plantation, FL 33324
      Recipient of 19
      hospital awards

      Patient Safety Excellence Award™ (2025, 2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      Surgical Care Excellence Award™ (2025)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      75%
      Patients said they were given information about recovering at home

      9% lower than the national average

      68%
      Patients said that doctors always listened to them and explained things well

      8% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality