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Dr. Eric Francis, MD

Dr. Eric Francis, MD

Family Medicine*

Dr. Eric Francis, MD is a family medicine physician in New Braunfels, TX. He is affiliated with medical facilities such as Guadalupe Regional Medical Center and Baptist Medical Center. He is accepting new patients.

4.6 Star Rating
Based on 46 reviews 4.6 Star Rating (46 reviews)

Practice

790 Generations Dr Ste 500 New Braunfels, TX 78130
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Patient Favorite Award

Dr. Francis is a patient favorite Family Medicine Physician

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Dr. Francis' Reviews

Likelihood to recommend Dr. Francis

4.6
46 ratings, 33 with a written review
5 star
87%
87%
4 star
2%
2%
3 star
0%
0%
2 star
4%
4%
1 star
7%
7%

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AWESOME DOCTOR
OUTSTANDING We are in great hands cannot say enough good about this fine man!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 10, 2025
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No current information available
I would like to make an appointment with Dr. Francis, but he is at a new address and no one seems to know how to contact him?
What went well
No results
What could be improved
  • Difficult to schedule appointment
Helpful
New Appointment request – Nov 10, 2024
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Positively terrific
This doctor listens to you and helps you find the solution that's right for you. Very knowledgeable and as kind as can be. Excellent experience for many years, wish he was still in Colorado.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 29, 2024
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Would like to find a different family practitioner
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Donald Titus in New Braunfels, Texas – Apr 13, 2024
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Bogartz Soulmate
I was here when Dr. Francis bought the practice. I have been consistantly please and amazed by the care provided!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mar 12, 2023
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At my first appointment I felt well cared for the first time in many years. Dr. Francis is a most generous and compassionate person and I am very confidant to rely on his medical skills and knowledge.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nancy Samuelson – Jan 21, 2022
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Dr. Francis has been my PCM for at least six years and I have been extremely please with the care he administers. Bedside manner is excellent and his medical knowledge is beyond reproach. He is also my wife's PCM and she could not be happier with the care she receives.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
William Sanders – May 14, 2021
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I am a fellow physician...I have been involved with numerous individuals and highly recommend Dr Francis! Caring, compassionate, thorough, professional, and intelligent, and engages the patient in all aspects of their diagnosis and care. The staff was awesome! What a great team...
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
James m – Oct 27, 2020
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Great Doctor. Trust him very much.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Michael L – Jul 23, 2020
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Great location and great provider. Dr Francis and his NP are great and explain things in my level. There is a bit of a wait with the NP BUT well worth it as she is just as thorough as Dr F.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Mary O – Jan 09, 2020
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Visits are very through. He takes time to listen and evaluate.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Tony Jones – Dec 17, 2019
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Excellent
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Fred Yancey in New Braunfels , TX – Sep 21, 2018
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Dr Francis is the best physician I’ve had. He is very thorough, asks questions and listens to what the patient says. Love his sense of humor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Bev Gembler in TX – Aug 08, 2018
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I have been waiting a month for a referral because I need eye surgery. The staff isn’t very helpful
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Sandra Lochrie in New Braunfels, TX – Jul 29, 2018
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I had an appointment with Dr. Francis for two weeks. They called the day before the appointment and said he wasn’t taking new patients. Horrible patient care.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
New Braunfels, TX – Jun 27, 2018
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I am so glad we found Dr. Francis and his staff. Dr. Francis takes the time to really listen to your questions or concerns. He is professional, knowledgeable and caring. We are fortunate to have him as our General Practitioner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Cindi S, in New Braunfels, TX – Jun 09, 2018
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I can only say that I am very happy with Dr. Francis as my GP. He is very caring and very thorough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Doris Ellis in New Braunfels, Texas – Apr 29, 2018
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GREAT DR LIKE THE WAY HE TREATS ME VERY PROFESIONAL AND PAID ATTENTION TO EVRY DETAIL ABOUT THE PATIAN RECOMENDED TO EVRY BODY
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
EZEQUIEL ARRIAGA in SEGUIN – Dec 27, 2017
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Never feel rushed
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oscar in New BRAUNFELS tx – Oct 24, 2017
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Dr Francis is absolutely the finest family care doctor I have ever known. He is compassionate, caring, thorough, and very patient friendly. Strongly recommend this physician to anyone in need.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jimmy Barfield in New Braunfels, TX – Oct 23, 2017
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Know Before You Go

About Me

biography

Dr. Eric Francis, MD is a family medicine physician in New Braunfels, TX. He is affiliated with medical facilities such as Guadalupe Regional Medical Center and Baptist Medical Center. He is accepting new patients.

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Family Medicine®
- 
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Patient Favorite Award

Dr. Francis is a patient favorite Family Medicine Physician

    Read our methodology

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    Locations

    Practice

    Office790 Generations Dr Ste 500 New Braunfels, TX 78130
    1
    Office2648 Loop 337 New Braunfels, TX 78130
    2

    Practice

    Office545 Creekside Xing Ste 106 New Braunfels, TX 78130
    3
    Comal Family Practice Associates955 Loop 337 New Braunfels, TX 78130
    4

    Affiliated Hospitals

    • Guadalupe Regional Medical Center

      1215 E Court St
      Seguin, TX 78155
      Recipient of 4
      hospital awards

      Outstanding Patient Experience Award™ (2024, 2023)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      Surgical Care Excellence Award™ (2023)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      87%
      Patients said they were given information about recovering at home

      3% higher than the national average

      82%
      Patients said that doctors always listened to them and explained things well

      6% higher than the national average

      View all patient feedback

    • Baptist Medical Center

      111 Dallas St
      San Antonio, TX 78205
      Recipient of 7
      hospital awards

      How patients felt about the care they received at this hospital.

      83%
      Patients said they were given information about recovering at home

      1% lower than the national average

      75%
      Patients said that doctors always listened to them and explained things well

      1% lower than the national average

      View all patient feedback

    • Children's Hospital of San Antonio

      333 N Santa Rosa
      San Antonio, TX 78207
      Recipient of 1
      hospital award
    Learn more about how Healthgrades measures Hospital Quality

    Other Family Medicine Physicians

    Get convenient access to a Doctor right now with little to no wait.

    CareNow Urgent Care - New Braunfels

    160 Creekside Way

    New Braunfels, TX 78130

    Today: 9:00am-9:00pmCLOSED
    CareNow Urgent Care - New Braunfels
    See all Family Doctors in New Braunfels, TX