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Dr. Eric Bernstein, MD

Dr. Eric Bernstein, MD

Family Medicine*

Dr. Eric Bernstein, MD is a family medicine physician in San Antonio, TX. He is affiliated with CHRISTUS Santa Rosa Medical Center. He is accepting new patients and telehealth appointments.

4.4 Star Rating
Based on 183 reviews 4.4 Star Rating (183 reviews)

Practice

11212 State Highway 151 Ste 390 San Antonio, TX 78251
Telehealth available
Patient Favorite Award

Dr. Bernstein is a patient favorite Family Medicine Physician

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Dr. Bernstein's Reviews

Likelihood to recommend Dr. Bernstein

4.4
183 ratings, 129 with a written review
5 star
81%
81%
4 star
3%
3%
3 star
3%
3%
2 star
2%
2%
1 star
11%
11%

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Very Good!!!
Excellent staff, incredible doctors, and pleasant atmosphere!! A double A!!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 24, 2025
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Very personable!
Dr. Bernstein spent time listening to me as well as giving his medical advice. His knowledge and confidence left me feeling comfortable and cared for medically.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bonnie Dawson – Apr 04, 2025
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Father of patient
Telehealth
Dr. Bernstein is a very fine and caring Doctor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Eduardo Remigio, father of patient – Mar 25, 2025
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Carring doctor
Doctor listens and asks questions to understand what my issues are. Cares about me.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 24, 2025
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Always thorough
Dr. Bernstein really takes the time to go over things and all questions I had. Grateful for such a good PCP.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Amanda C. – Feb 26, 2025
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Great bedside manner!
Great first visit. Very knowledgeable. Super bedside manner. Up on latest technology!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dwight Stewart – Feb 21, 2025
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Dr Bernstein is through and listens intently to concerns.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Chris W. – Feb 21, 2025
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NOT RESPONSIVE
I have been a patient for many years. In recent years the staff has made errors and has NOT been responsive. I can not refill my two blood pressure medicines. The pharmacy said the provider must be contacted. I left a message on the portal, I called twice and was told I would be called back. Four days later Instill don’t have a call from the office. I am out of meds and have a family history of strokes and Inneed my meds. I am forced to find another provider .
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Feb 11, 2025
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Annual Checkuo
Been going to Dr Bernstein for over 5 yrs. Always takes the time to lesson to concerns and the process of a visit , labs needed based on discussion then a follow-up makes the annual visit focused on concerns.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Jan 29, 2025
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The Best!
As always, Dr. B. took his time with me and went over all aspects of my health issues & concerns with patience, thoroughness, and interest. He explained things well, answered my questions and, as always, listened and put me at ease. I appreciate & enjoy his sense of humor and obvious personal caring for my husband & me. We are seniors who have been his patients for 17 years! He's the best!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Debi M. – Jan 18, 2025
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He is an awesome doctor!
Telehealth
He was ready with the with the results!! He is very knowledgeable!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Eugenio – Jan 11, 2025
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NO NOTICE OF APPT CANCELLATION BY DR.
I showed up early for my appt 1-9-25 and was told my appt was cancelled! It was rainy and very cold. No notification was received. It is not always easy for patients to just go to their appointments. Some of us have care responsibilities for others (elderly and infirmed) at home, and it is a big deal to prepare for a self-care appointment because we have to make arrangements to make sure others are taken care of while away.This lack of patient notification of an appointment cancellation is what I consider to be very poor and unprofessional business practice, especially in the healthcare field, and as a result have fired Dr Bernstein as my new PCP and diabetes manager and no longer wish to have him as my healthcare provider. Maybe an additional automated notification process can be established for doctor office cancellations so other patients do not have this same experience in the future.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
1 other person found this helpful
Helpful
M Cortes – Jan 10, 2025
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Annual physical
First part went great; i.e., check in, Dr. Visit, EKG. However, I checked out from first part and told to wait for blood draw. My name was not submitted to blood techs. I waited over 60 minutes before I realized I was not being called. My name was submitted after I inquired. Blood techs were also great but it was annoying having to wait longer than then necessary. I would gladly give a 5-star rating if not for long wait.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Jan 08, 2025
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Best Doctor’s Office
This office is well organized and runs on schedule. I have never had to wait five minutes past my appointment time to be seen. The portal is easy to navigate and results of tests, etc. are quickly posted. Dr. Bernstein takes time to explain and answer questions, as do the nurse practitioners I have seen.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 19, 2024
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Telehealth
Telehealth video conference due to insurance
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John – Dec 17, 2024
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He was very personable and listened to all my concerns. He seems like a great doctor! Looking forward to a good health journey with him.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 07, 2024
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Tele-health vist
Telehealth
First time meeting with Dr Bernstein. Dr Bernstein reviews all of my records with his PA, Ashley Greene, whom I see at my appointments. But I’m looking forward to a personal meeting at my next wellness appointment.
What went well
No results
What could be improved
No results
Helpful
Nov 28, 2024
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3 Years with this practice, NO complaints.
Telehealth
Visit was video call to catch up on my status. Majority of visits are with PA(s). The PA has always provided an excellent experience and checked with Dr. Bernstein when there was any question about the treatment. It took me 4 years to find a PCP that I was happy with, and Dr. Bernstein was-is it.
What went well
No results
What could be improved
No results
Helpful
Nov 24, 2024
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Great service.
Able to understand my needs
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Nov 23, 2024
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He is a good family doctor. I recommend him!
His manners
What went well
No results
What could be improved
No results
Helpful
Nov 22, 2024
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About Me

care philosophy

Dr. Bernstein always encourages two-way communication between doctors and patients. He believes this is critical in providing exceptional medical care. Whether discussing healthy life choices or treating an illness, Dr. Bernstein believes that...read more

biography

Dr. Eric Bernstein is the founding physician and Medical Director of San Antonio Family Physicians. He is Board Certified by the American Board of Family Medicine, and has been in practice since 1999 treating patients of all ages, from newborns...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Rush Presby St Luke's M C

    Residency Hospital
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Bernstein is a patient favorite Family Medicine Physician

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    Locations

    Practice

    The Podiatry Group of South Texas PA11212 State Highway 151 Ste 390 San Antonio, TX 78251
    1
    Office12274 Bandera Rd Ste 108 Helotes, TX 78023
    2

    Practice

    Office5230 Rogers Rd Bldg 2 San Antonio, TX 78251
    3