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If there was a way to give cero stars I would do that for this office, I got glasses for my 4 year old boy there and a week later one lence fell off so I took them back to get fixed and I was very surprised when they told me it would take 2 weeks to get them repaired, it didn't know that precision was so complicated it seem to me like I could off just glue it back myself but since there were new I just went along with what they said. it's been 3 and half weeks still not ready.

What went well

No results

What could be improved

Didn't listen or answer questions
Didn't explain conditions well
Staff wasn't friendly
Appointment was rushed
Didn't trust the provider's decisions

1 other person found this helpful

Helpful

Mar 16, 2016

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Eye Health Spotlight

About Me

biography

Dr. Emily Do, OD is an optometrist in San Jose, CA.

Optometry

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