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Dr. Elizabeth Otero, MD

Dr. Elizabeth Otero, MD

Allergy & Immunology*
35+ years of experience

Dr. Elizabeth Otero, MD is an allergist-immunologist in Palm City, FL and has over 35 years of experience in the medical field. Dr. Otero has extensive experience in Food & Drug Allergies and Environmental Allergies. She graduated from UNIVERSITY OF PUERTO RICO / MAYAGUEZ CAMPUS in 1986. She is affiliated with medical facilities Cleveland Clinic Martin North Hospital and Jupiter Medical Center. She is not accepting new patients.

2.5 Star Rating
Based on 18 reviews 2.5 Star Rating (18 reviews)

Practice

3228 SW Martin Downs Blvd Ste 200 Palm City, FL 34990
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Otero specializes in the area of Allergy & Immunology. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Otero's Reviews

Likelihood to recommend Dr. Otero

2.5
18 ratings, 8 with a written review
5 star
28%
28%
4 star
6%
6%
3 star
6%
6%
2 star
11%
11%
1 star
50%
50%

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Found Relief From Allergies
After moving to Florida, I found myself sick more often than not. After researching and getting referrals for allergy testing I found Dr Otero’s office and so glad I did! Her passion for helping people feel better helped me to be more comfortable with the long road of allergy shots (I hate needles!). Colleen administers the shots in a way that you barely feel anything. She is attentive and reassuring. Vickie has been very kind and helpful with scheduling and communicates with Colleen to schedule allergy shots and follow up appts with Dr Otero on the same day. She has also been very helpful with billing questions and insurance changes throughout the years. Very personable staff at this office. Myself and my entire family have been seeing Dr Otero for years and would highly recommend this practice to anyone suffering from allergies and needing relief!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Janele Sumner – Dec 12, 2024
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Awful experience!
Very long wait time. Doctor seems confused and talks in circles. I did not get any relief of my symptoms after the visit. Her Palm City staff is very rude and unprofessional. Office is old and not kept clean. Do yourself a favor and find another allergist!
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Private, Private – Nov 15, 2024
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Staff is extremely rude especially Vickie at the front desk!! The doctor runs really behind, has no consideration for people’s time. She seems completely out of it and did not help me at all!! Stay away from this office!! Very bad care!!
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Private, Private – Oct 11, 2024
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Dr. Otero is horrible. She shuts down the Jupiter location only giving 3 weeks notice!! How does this give patients enough time to even find another allergist to continue allergy injections. She will not even allow Jupiter patients to get shots at Palm City location. I show up Thursday for my scheduled allergy shot appointment and was told by the shot nurse that Dr. Otero did not even show up to work so can’t get my allergy injection! What kind of doctor does this to patients!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Sep 21, 2024
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Outstanding Allergist and Staff
I've now seen Dr. Otero and her staff, R.N. Colleen and front desk associate Vicki for a year. As a result of these shots, allergies no longer control my life. I'm free of the constant post-nasal drip, violent coughing, sleepless nights, and sneezing, and difficulty breathing. Their kindness and Dr. Otero's knowledge and professionalism are top notch.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Beth Coon – Mar 20, 2023
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I agree with the comment... her staff fails to order allergy shot medication. They are rude and/unprofessional. Her staff won’t take you seriously. They tell everyone to go to emergency room. Dr. Otero is the only good doctor working there but wished she had a better staff. A few years ago she used to have much better personnel. Had to go to primary care doctor to get relief. This morning I called to get an appointment and they weren’t very nice. Then I was told the will call me in ten minutes... that was one hours ago... I doubt they’ll call back. I’m saying this from past experience. I hope I don’t get scolded by her staff for calling again trying to set up an appointment. Pathetic!
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
May 24, 2019
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2 visits for strange cough. Nothing really wrong. Was told allergies and continue inhaler. Became very sick with asthma attack 2 months later. She did not take my complaints about sinus as anything serious, and prescribed wrong. Had to insist on CT scan after 10 days, which resulted showing infection. 2 weeks of antibiotics cured, but should have happened 7-10 days sooner. Would not use this Dr. again.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Apr 21, 2019
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Impossible for me to complete my allergy treatment with them. First, they only offer shots twice a week which with work and travel is not convenient. Second, they are terrible on the administration. I saw Dr Otero almost six weeks ago and they still have not gotten the new shots in. So between the 3 weeks it took me to get an appt with her post my heart attack and the 6 weeks, her office has basically wasted my entire time getting shots todate.
What went well
No results
What could be improved
No results
8 others found this helpful
Helpful
Apr 14, 2019
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About Me

biography

Dr. Elizabeth Otero, MD is an allergist-immunologist in Palm City, FL and has over 35 years of experience in the medical field. Dr. Otero has extensive experience in Food & Drug Allergies and Environmental Allergies. She graduated from UNIVERSITY...read more
  • Allergy & Immunology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Puerto Rico / Mayaguez Campus

    Medical School, 1986
American Board of Medical Specialties®
American Board of Allergy & Immunology®
Allergy & Immunology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Office3228 SW Martin Downs Blvd Ste 200 Palm City, FL 34990
1
Office500 University Blvd Ste 500 Jupiter, FL 33458
2

Practice

Allergy and Asthma Care of the Palm Beaches PA500 University Blvd Ste 116 Jupiter, FL 33458
3

Affiliated Hospitals

  • Jupiter Medical Center

    1210 S Old Dixie Hwy
    Jupiter, FL 33458
    Recipient of 4
    hospital awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    80%
    Patients would recommend the hospital to friends and family

    15% higher than the national average

    View all patient feedback
  • Cleveland Clinic Martin North Hospital

    200 SE Hospital Ave
    Stuart, FL 34994
    Recipient of 4
    hospital awards

    How patients felt about the care they received at this hospital.

    80%
    Patients said they were given information about recovering at home

    4% lower than the national average

    71%
    Patients said that doctors always listened to them and explained things well

    5% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality