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Dr. Elias Ghandour, MD

Dr. Elias Ghandour, MD

Gastroenterology*
40+ years of experience

Dr. Elias Ghandour, MD is a gastroenterologist in Lubbock, TX and has over 40 years of experience in the medical field. Dr. Ghandour has extensive experience in Pancreatic Disease, Gastrointestinal Disorders, and Esophageal Disorders. He graduated from Fac Med University del Valle, Cali in 1981. He is affiliated with medical facilities Covenant Childrens Hospital and Covenant Medical Center. He is accepting new patients.

3.4 Star Rating
Based on 45 reviews 3.4 Star Rating (45 reviews)

Grace Clinic - Gastroenterology

3814 22nd Pl Lubbock, TX 79410

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Hospital Highlight

Dr. Ghandour is affiliated with Covenant Medical Center Lubbock, a highly rated hospital.

At a Glance

  • Area of Expertise
    Dr. Ghandour specializes in the area of Gastroenterology. See board certifications
  • Practices at Top Hospital
    Surgical Care Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Ghandour's Reviews

Likelihood to recommend Dr. Ghandour

3.4
45 ratings, 17 with a written review
5 star
53%
53%
4 star
4%
4%
3 star
7%
7%
2 star
2%
2%
1 star
33%
33%

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Run!
Worst Dr I have ever had the displeasure of seeing. Walked in with his mask under his chin, coughed 3 times while standing in front of me and never bothered to cover his mouth. His phone rang an he pulls it out of his pocket to see who it is while I'm trying to talk to him. He doesn't listen and he doesn't care how you feel. He's a rude, nasty man and my advice is to run as fast and as far away from him as you can get!
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Okiegirl – Jul 14, 2022
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Dr. Ghandour is great. But I am not going to do his staffs job for them. They informed me that Grace Clinic would contact me about test ordered by Dr. Ghandour. I was told Grace would call me that same day (Thursday) as I was in their office. As of Monday at 4:30 pm I have not received a call. I called Dr. Ghandours office and was told I needed to call Grace Clinic at the phone number on the sheet. There is only one number listed and it plainly indicates Dr. Ghandours number. Sorry, but it’s Dr. Ghandours place to put in place the order. I told the receptionist I’d find another doctor if they weren’t going to do their job. May now be up the creek without a gastroenterologist, but I am not going to do their job.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
1 other person found this helpful
Helpful
DCJ – Feb 22, 2022
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Great Gastroenterologist and Hepatologist
Dr. Ghandour helped me through bile duct disease, which culminated into a liver transplant. He treated my disease with the utmost care and referred me appropriately to transplant specialist. I highly recommend him for any gastro/hepatic issues. He’s very caring and knowledgeable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 01, 2022
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He is a very knowledgeable doctor. He is in high demand and extremely busy. He is a no nonsense doctor. When he gives you medical advice and you do not follow his instructions, he does not tolerate that behavior, but he is honest about that from the beginning. He is very good at what he does and if you listen to him, he will do his best to make you well. He cured me and I am forever grateful.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kathy Reynolds – Feb 10, 2021
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Amazing doctor highly recommended
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Barbara Garland – Aug 03, 2020
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Dr. Ghandour has saved my life on numerous occasions. I’ve been a patient of his for over 10 years. He is the Dr that got my liver transplant underway by sending me to Dallas to UT Southwestern. Love love love Dr. Ghandour. His office staff could use some rearrangement because the employees he has now are rude and have no bed side manners. Jessica his nurse is great! She is very knowledgeable and cares about patients well-being.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
  • Office environment
  • Staff wasn't friendly
Helpful
Gwendolyn K Lopez – Jul 23, 2020
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I waited hours after my appointment time to get told “everything’s ok IM not going to do anything” YOU COULDVE CALLED ME I STEAD OF WASTING MY TIME. How can you (the dr) expect people to respect your time when you don’t respect theirs. I will NEVER use his services again nor will I recommend Dr. Ghandour to anyone else. Please please please go to a different dr. this one is crap.
What went well
No results
What could be improved
  • Office environment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Matt W – Jun 17, 2020
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Another doctor in town made an absolute disaster of a very simple test and got dye in my pancreas, which gave me acute pancreatitis, eventually a pseudo cyst, and then an abscess on the pseudo cyst. I switched to Dr. Ghandour, and he saved my life.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
3 others found this helpful
Helpful
JT in Lubbock, TX – Aug 05, 2018
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Absolutely the worst. . Old decrepit building, crowded lobby, unbelievably long waits to see him & then the simplistic medical(?) advice he offered could have been taken out of a Boy Scout handbook. Office staff is rude, impatient & apparently don’t know how to handle basic insurance procedures. Cancelled all future appointments with this fellow & will begin seeing more professional medical personnel.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
Rod Manning in Lubbock, TX – Dec 06, 2017
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Great Dr., Highly recommended but long wait time in lobby.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
3 others found this helpful
Helpful
San Antonio, TX – Aug 30, 2017
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Dr Ghandour is an excellent expierenced doctor that takes care of his patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 others found this helpful
Helpful
Cumming, GA – Jul 20, 2017
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He just likes to run tests that's all and doesn't do nothing about it
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Didn't listen or answer questions
10 others found this helpful
Helpful
New York, NY – Apr 18, 2017
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Love Dr.Ghandour!!! He is so kind hearted and knowledgeable!! My whole family sees him and trusts him. Would recommend him any day!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Lubbock, TX – Apr 29, 2016
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He was my dr for 15 years; saw him about 5 times in all. When I had an emergency in the middle of the night and went to the hospital, I requested that he confer with the surgeon I happen to get in emergency. He refused. Has a sign in his office that says if you see any other dr he will no longer see you. He means it. His rude staff told me that he would not send in my records to an allergist who requested it because she was too busy. I think I gave him and his staff enough chances.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
10 others found this helpful
Helpful
Charlotte Smith in Wolfforth, TX – Apr 05, 2016
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The man is an idiot, he does not answer the questions I've asked him and was extremely rude and unprofessional, arrogantly smirking at me when I raised concerns about the medical advice he gave saying that's not possible and failing to Give a reason why
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
Jan 22, 2016
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The office is a very very old building, the staff was rude and incompetent and the physician himself not only recieved his education from a third wor
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Jan 22, 2016
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This man saved my life..... been in and out of hospital for years.no one knew what was wrong.he figured it out. I believe he has a persons well being at heart and no SO much the money. I love him and he is my Bro in God!! Rolanda Horton
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
4 others found this helpful
Helpful
Rolanda Horton in Crosbyton Texas – Jan 13, 2016
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About Me

biography

Dr. Elias Ghandour, MD is a gastroenterologist in Lubbock, TX and has over 40 years of experience in the medical field. Dr. Ghandour has extensive experience in Pancreatic Disease, Gastrointestinal Disorders, and Esophageal Disorders. He graduated...read more
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Ttu

    Fellowship Hospital, 1990
  • Fac Med University Del Valle, Cali

    Medical School, 1981
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Arabic

Locations

Grace Clinic - Gastroenterology

Grace Clinic - Gastroenterology3814 22nd Pl Lubbock, TX 79410
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:30pm
    • Tue: 8:00am - 5:30pm
    • Wed: 8:00am - 5:30pm
    • Thu: 8:00am - 5:30pm
    • Fri: 8:00am - 12:30pm
  • Directions

Affiliated Hospitals

  • Covenant Childrens Hospital

    4015 22nd Pl
    Lubbock, TX 79410
  • Covenant Medical Center

    3615 19th St
    Lubbock, TX 79410
    Recipient of 7
    hospital awards

    Surgical Care Excellence Award™ (2025)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality