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Dr. Edwin Lai, MD

Dr. Edwin Lai, MD

Gastroenterology*
25+ years of experience

Dr. Edwin Lai, MD is a gastroenterologist in Bellevue, WA and has over 25 years of experience in the medical field. Dr. Lai has extensive experience in Pancreatic Disease. He graduated from Hahnemann University in 1999. He is affiliated with Overlake Medical Center & Clinics. He is accepting new patients and telehealth appointments.

4 Star Rating
Based on 35 reviews 4 Star Rating (35 reviews)

Practice

1135 116th Ave NE Ste 560 Bellevue, WA 98004
Telehealth available

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Dr. Lai is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

Experience Check

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Dr. Lai's Reviews

Likelihood to recommend Dr. Lai

4.0
35 ratings, 15 with a written review
5 star
71%
71%
4 star
3%
3%
3 star
0%
0%
2 star
9%
9%
1 star
17%
17%

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Excellent service
Many text and email reminders of the prep procedure and timelines. The staff, including Dr. Lai, was very professional and friendly.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 22, 2024
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The WAGI staff frequently called to make sure I knew the timeline for preparation and answered all my questions. The procedure went smoothly from checkin to release
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 22, 2024
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follow up visit
Dr. Lai showed concern to my ongoing health care with affection for me as an elderly patient.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 04, 2024
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Excellent caregiver
Dr. Lai is thorough, thoughtful and supportive. I've been his patient since 2011 and have always felt secure being in his care. He treats me like a person and not a diagnosis. I recommend him wholeheartedly.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Excellent caregiver – Apr 18, 2024
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Recent Video Appt
Telehealth
It started promptly. We went over all my concerns and the doctor was very conscious to make eye contact while we conversed. The appointment was very satisfactory.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jan 30, 2024
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Great Communication
Colonoscopy preparation procedure was well-communicated and relatively easy to perform. Patient intake process was very efficient. Pre and post procedure communication was excellent.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Bellevue resident – Nov 29, 2023
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recent visit
Dr. Lai was well prepared, informed me regarding all the details and expectations.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Nov 11, 2023
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Good Doctor
Dr Lai is very thorough and takes the time to ensure the best treatment.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Robert Schlilaty – Sep 15, 2023
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Don't go.
Tele visit.Waste of money.He was unprepared. He was condescending. And rude.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Aug 05, 2023
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I was not excited about this visit…
Dr Lai and the entire staff In Issaquah was absolutely outstanding!! I was completely at ease after talking with him. It was quick and painless and a procedure I felt silly putting off. I will always return there if ever needed!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Roberta J Robinson – Aug 10, 2022
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This is my second colonoscopy procedure with Dr Lai. Everything went smoothly. The procedure is done within a hour. I practically left the facility an hour after the scheduled appointment. I felt great. I would return again in 5 years.
What went well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
HL – Jan 30, 2020
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He is not sympathetic to the extreme pain of a perforated diverticula. And he has not provided any on going treatment since the emergency surgery.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 17, 2019
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Excellent doctor and super nice staff. Everyone makes you feel like you are important and they take the time to answer your questions and make you feel comfortable. Doctor is very knowledgeable, helpful, and knows what he's talking about! Scheduling is easy and if it's urgent they will do their best to get you in quickly!
What went well
No results
What could be improved
No results
Helpful
Mar 28, 2019
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Super nice, nice staff, provided excellent info. Couldn't be happier.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Eric in Bellevue, WA – Feb 12, 2019
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Recently moved to Bellevue and was in need of finding a top Gastroenterologist. Had my first visit with Dr Lai and was very impressed. Dr Lai is personable, knowledgeable, very patient/thoughtful, and a great listener. Believe he will partner well with me to solve my current issue and will provide great long term care. Also, nice job Lindsay (Dr Lai's, Med Asst) !!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Ed in Bellevue, WA – Feb 12, 2017
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About Me

biography

Dr. Edwin Lai, MD is a gastroenterologist in Bellevue, WA and has over 25 years of experience in the medical field. Dr. Lai has extensive experience in Pancreatic Disease. He graduated from Hahnemann University in 1999. He is affiliated with Overlake...read more
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Stanford University Hospital

    Residency Hospital
  • Hahnemann University

    Medical School, 1999
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Lai is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

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    Locations

    Practice

    Northwest Gastroenterology Associates Inc. PS.1135 116th Ave NE Ste 560 Bellevue, WA 98004
    1

    Practice

    Office1301 4th Ave NW Unit 303 Issaquah, WA 98027
    2
    • Call
    • Fax
    • Hours
      • Mon: 7:30am - 5:00pm
      • Tue: 7:30am - 5:00pm
      • Wed: 7:30am - 5:00pm
      • Thu: 7:30am - 5:00pm
      • Fri: 7:30am - 5:00pm
      • Sat: closed
      • Sun: closed
    • Directions

    Practice

    St Peter's Medical Group North3330 Ptarmigan Ln Helena, MT 59602
    3
    Eastside Endoscopy Center PLLC1135 116th Ave NE Ste 570 Bellevue, WA 98004
    4