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Dr. Douglas Smith, DPM

Dr. Douglas Smith, DPM

Podiatry*
30+ years of experience

Dr. Douglas Smith, DPM is a podiatry specialist in Raleigh, NC and has over 30 years of experience in the medical field. He graduated from Dr. William M. Scholl College of Podiatric Medicine in 1990. He is affiliated with medical facilities such as Duke Health Raleigh Hospital and Maria Parham Medical Center. He is accepting new patients.

4.7 Star Rating
Based on 36 reviews 4.7 Star Rating (36 reviews)

Practice

1004 Dresser Ct Ste 102 Raleigh, NC 27609

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Dr. Smith is a Healthgrades Choice provider in Podiatry

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Smith's Reviews

Likelihood to recommend Dr. Smith

4.7
36 ratings, 29 with a written review
5 star
89%
89%
4 star
3%
3%
3 star
0%
0%
2 star
3%
3%
1 star
6%
6%

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Should have gone to Duke
Went to see him for pain in toe, he clipped around nail and was told It should be better in a few hours; two days later, still in pain, could not wear closed toe shoes, Called for another appt and was told the next opening was in a week. I told the receptionist I was in pain and I have to wait a week to be seen? she told me she will message him. Of course, I didn’t hear back from anyone. Their attitude was, they didn’t really care.
What went well
No results
What could be improved
No results
Helpful
May 04, 2023
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I am having major difficulty with Dr. Smith's office staff. I was billed for two pairs of orthotics, although I only received one pair. I spoke to a woman in billing named Alex, and it seemed as though she was going to address the problem. But today I received a second bill that was identical to the incorrect first bill. Dr. Smith seemed like a nice enough person, but someone in his office needs to take responsibility for this error and correct the problem.
What went well
No results
What could be improved
  • Didn't listen or answer questions
1 other person found this helpful
Helpful
Mar 28, 2021
My apologies for the billing experience you've... Read More
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A++++ Dr. Douglas Smith is wonderful. Very professional with a gentle "bedside manner." It's very evident he cares deeply for his patients' comfort and takes every measure to make sure I was comfortable. He explained everything he was doing and answered all of my questions thoroughly. The office staff was extremely friendly, helpful and reassuring. Wonderful experience!! Highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Dec 13, 2019
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Dr.Smith was wonderful. He explained everything about my situation clearly and gave me several options for treatment. I felt relaxed and comfortable throughout the minor procedure performed on the infected area. He talked me through the entire procedure. He was great. If I ever need to see a podiatrist again, he will be my first choice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Sandra Hanks – Oct 07, 2019
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Dr. Smith performed a bunion repair and hammertoe repair on me. I'd heard all the horror stories so I delayed having surgery as long as I could. I am amazingly surprised at how little discomfort I had after the surgery. I followed Dr. Smith's instructions, ice and elevate, stay off the foot and take the recommended medication. I never needed it, didn't even have the prescription filled. I did great on over the counter medication for discomfort. I then feared the removal of the pin he had to put in for the hammertoe repair. Again this turned out to be something I didn't need to fear. A very brief moment of discomfort and it was over with. I had intermittent swelling, as expected, over the next 3 months but as long as I propped my foot up when I could it wasn't an issue. Dr. Smith did an outstanding job and I am extremely pleased with the results. Additionally I'd like to say that his office staff also did a great job.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 21, 2019
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For years I have required the services of a podiatrist, as has other members of my family, because problematic feet run in our genes! Dr Smith has come to our rescue with charm, professionalism, efficiency, and integrity. I now do not live in Wake County but travel up to 3 hrs each way for his services. Highly recommended with no reservations.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mary in Morehead City, NC – Jun 20, 2019
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Dr. Smith is a nice fellow and so are his office staff, but I am burned to the bone from the cauterizing liquid from my ingrown toenail surgery. I went to another podiatrist and had x-rays and blood work. It will take months to recover.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Mar 27, 2019
I'm very concerned to hear of your experience.... Read More
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I had problems with bunions for over 10 years. Never had surgery due to hearing MANY say how excruciating the pain was following surgery. I had NO PAIN. !!!! Dr Douglas C Smith Is highly recommended by me. Follow his instructions and hopefully you won’t experience any pain either. Wearing knee length boot 24/7 not easy (even slept with) but results worth it. He calls you following day of surgery to check on you. That’s a plus in my book. Wish I’d had my bunion surgeries long time ago.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Mar 18, 2019
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I've been his patient for 10 years. As a type 1 diabetic for 45 years, Dr Smith assures I avoid diabetic complications. As a result, I'm still able to jog and enjoy total mobility. He is a caring person and very friendly. Best foot doctor I've ever had.
What went well
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mike in Wake Forest, NC – Feb 21, 2018
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I had a toe problem and Dr. Smith took care of it the day of the appointment. Most Dr.'s would have made me come back for another appointment to take care of the problem. He was very nice and easy to talk to. He made sure I understood the procedure and that I was not in any pain. All the staff is very nice and they make you feel right at home. I would recommend Dr. Smith to any of my family members and to my friends.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
New Bern, NC – Sep 14, 2017
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Wonderful doctor! Went in for one procedure and had additional unrelated questions. Dr. Smith readily answered me, gave me information and made me feel at ease for asking the questions. On top of this, the staff squeezed me in due to severity of the first procedure and I really appreciate it. Linda/Carmen were very professional and helpful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Raleigh, NC – Jun 12, 2017
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Dr. Smith is a rare find. He is a very patient and skilled podiatrist. I had an in office procedure done and felt no pain! Dr. Smith explained everything to me ahead of time, during the procedure and what to expect afterward. While he could not guarantee that I won't need OP surgery in the future to correct my problem I feel a huge sense of relief knowing that I am in his care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Raleigh, NC – Apr 13, 2017
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I had a problem with the nail pocket of my big toe. After some research, I called Dr. Smith at InStride Family Foot and Ankle Center. I was able to get an appointment the same day. The staff was very friendly, courteous and helpful. When I arrived, I filled out a little paperwork. Then Dr. Smith examined me, treated and bandaged my toe and wrote a prescription. He was very professional and answered all of my questions completely. I recommend him and his staff highly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Samuel in Durham, NC – Apr 07, 2017
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My visit with Dr Smith was very successful, he evaluated my condition and provided a very clear explanation of my situation.....very patient listener
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carolyn Mingo in Clayton, NC – Mar 31, 2017
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I went in for a an ingrown toenail. The front staff was very friendly. Dr. Smith was concise with his recommendation and all follow up instructions. I was back at work within the hour.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Garner, NC – Mar 01, 2017
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Dr. Smith was thorough with diagnosis, very helpful in establishing the possible causes and explained the condition he thought I was suffering from in details I could understand. He also took his time and made sure I was comfortable before and after the procedure. I will most definitely recommend Dr. Smith to my friends and family. Thank you Doc.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Joe McKenna in Raleigh, NC – Feb 24, 2017
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Everyone in Dr. Smith's office was so kind and welcoming. They were easy to talk to and clear when providing direction or telling you what was happening. There was always someone paying attention to you and making sure you were comfortable and okay. My visit was short and comfortable. They assured me that they would be accessible for questions and concerns after my visit, and if I had any concerns with my recovery.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Addie F in Raleigh, NC – Dec 30, 2016
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Dr. Smith is an EXCELLENT physician. He is kind, patient and very knowledgeable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Newark, DE – Nov 24, 2016
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Compassionate and competent Doctor and practice. Couldn't ask for a better experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Raleigh, NC – Nov 06, 2016
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He was great at explaining what I needed to have done. Very patient and made me feel very comfortable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Judy Walls in Durham, NC – Oct 07, 2016
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About Me

care philosophy

My practice philosophy is to help you with your foot problem in a friendly, efficient manner. I treat my patients like I would a member of my own family.  I take the time to educate you on your condition and the options you have for treating...read more

biography

Hello, and thank you for taking the time to check out our practice. 

I'm Dr. Douglas Smith, senior podiatrist at InStride-Family Foot & Ankle Center.

I've been in practice in Raleigh and Henderson since 1991....
read more
  • Podiatry

  • Wound & Burn Care

  • Podiatric Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Central Community Hospital Clifton Illinois

    Internship Hospital, 1991
  • Central Community Hospital

    Residency Hospital, 1991
  • Dr. William M. Scholl College Of Podiatric Medicine

    Medical School, 1990
  • University Of Florida

    Undergraduate School, 1986
  • English

  • German

Dr. Smith is a Healthgrades Choice provider in Podiatry

    Read our methodology

    Locations

    Practice

    Family Foot & Ankle Center P.A.1004 Dresser Ct Ste 102 Raleigh, NC 27609
    1

    Practice

    Duke University Health System Inc3400 Wake Forest Rd Raleigh, NC 27609
    2

    Practice

    Voxel Imaging Services PC3801 Wake Forest Rd Raleigh, NC 27609
    3

    Affiliated Hospitals

    • Duke Health Raleigh Hospital

      3400 Wake Forest Rd
      Raleigh, NC 27609
      Recipient of 3
      hospital awards

      Outstanding Patient Experience Award™ (2024)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      90%
      Patients said they were given information about recovering at home

      6% higher than the national average

      83%
      Patients said that doctors always listened to them and explained things well

      7% higher than the national average

      View all patient feedback
    • Nash General Hospital

      2460 Curtis Ellis Dr
      Rocky Mount, NC 27804

      How patients felt about the care they received at this hospital.

      90%
      Patients said they were given information about recovering at home

      6% higher than the national average

      80%
      Patients said that doctors always listened to them and explained things well

      4% higher than the national average

      View all patient feedback
    • Maria Parham Medical Center

      566 Ruin Creek Rd
      Henderson, NC 27536

      How patients felt about the care they received at this hospital.

      80%
      Patients said they were given information about recovering at home

      4% lower than the national average

      71%
      Patients said that doctors always listened to them and explained things well

      5% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality