Dr. Douglas Carrasco, MD

Had me wait for over an hour and half

He took over Dr. Channah's practice whe he died. I have had 2 appts scheduled with him. I left both times after more than an hour and a half.. the last I left there was more than 10 people waiting. Never again

Incompetent staff. You wait forever and then doctor talks about himself. Seriously!

OFFICE STAFF IS AMAZING.

BEST OFFICE EVER!!!

Unprofessional, office does not return calls, does not fill prescriptions in a timely manner, one practitioner flat out lies. Does not listen or care. Never have met the doctor

Worst practice ever - your calls are not returned, prescriptions not filled, one practitioner in particular flat out lies to patients. Unhelpful and don’t care

While I never met Dr. Carrasco, I did have the pleasure of meeting his PA, Leah Slater who is stellar. She is sharp, knowledgeable, and had an excellent manner. However... the reason for the one star is because of the office staff and their inability and lack of initiative to do what they are supposed to do. Lupe, MA, seems to be playing dumb in that she fails to send letters to medical necessity to insurance companies even after two months of requests. Requests from myself and the insurance company were met with rude and snippy comments, ignored, and I was told that I had to do this myself. This is ridiculous. Phone calls were made, letters, written and no action from their end at all. Both the insurance company and I have filed grieveances against them. Obviously, I have moved on to a new PCP. Ms. Slater needs to run fast before this office ruins her career. People will die because of Lupe, MA.

No, just no!!! This office is incompetent in every department you'd need a doctor for, everything from actually seeing a Dr, to keeping the appts and not canceling them once you arrive to your appointment, to getting refills on medication for anything from vitamins to vital medication needed to keep you alive. I've had to have insurance intervene on my behalf just to get refills on medication, otherwise the staff didn't feel the need to do their job. May the force be with you if you choose this dr office.

Dr. Carrasco is worthless. I've never found him to be particularly sharp and definitely not warm or user friendly. Getting prescriptions filled is like pulling teeth. They ignore requests for days and he and his staff don't trust that you understand your own needs. The last straw was when he made a mistake in prescribing a medication and his staff demanded I come in (and pay for) an appointment to correct the mistake. I was told they can't adjust my medication without seeing me, even though it was the doctor's mistake to begin with.

I always appreciated the time the doctor and his staff made for me. Now that I am home on hospice and unable to go to the office, I wanted to reach out and thank the entire staff for their concern and caring.

Would like to know, but keep getting put off as a new patient 61 days. I've been assigned to this doctor since September 2018, it is now May of 2019 and I still have not been seen. After 3 tries and not getting serviced due to doctor scheduling conflicts, I went back to my insurance company and requested a doctor change.

Dr Carrasco treats my 45 year old disabled daughter. He listens to everything I say about my daughter he address all my concerns. He treats her with respect ..which we all deserve. He seems like he really cares. We have seen a lot of drs and will say Dr Carrasco is the best. I dont mind having to wait 45 min to an hour because he is worth waiting for. The staff also treats my daughter as their friend. All of this is exactly what my daughter needs.

THE BEST DOCTOR I'VE HAD IN 20 YEARS!!! Dr Carrasco spent 15 minutes for each of my visits and couldn't have been more thorough. His bedside manor is excellent and had a constant smile on his face. Highly recommended.