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Dr. Dora So, MD

Dr. Dora So, MD

Internal Medicine*
25+ years of experience

Dr. Dora So, MD is an internist in Burbank, CA and has over 25 years of experience in the medical field. She graduated from HARVARD UNIVERSITY / SCHOOL OF PSYCHOLOGY in 1998. She is affiliated with Providence Saint Joseph Medical Center. She is accepting new patients and telehealth appointments.

2.8 Star Rating
Based on 28 reviews 2.8 Star Rating (28 reviews)

Practice

4323 W Riverside Dr Burbank, CA 91505
Telehealth available

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Dr. So's Reviews

Likelihood to recommend Dr. So

2.8
28 ratings, 14 with a written review
5 star
39%
39%
4 star
4%
4%
3 star
4%
4%
2 star
4%
4%
1 star
50%
50%

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Very Disappointed
I understand the modern healthcare system is tough on its workers and they aren't given a good framework to care for their patients. That said, never again. 3 worst doctor visits I've ever had, and that includes a Planned Parenthood visit straight out of a bad soap, and one wherein a doctor lost my pap smear vial and I had to retest.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Appointment was rushed
Helpful
No thank you. – Feb 28, 2025
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Primary Care
As a patient of Dr. So, I found her to be personable and helpful. She took time to answer questions and has been a great advocate for me and my family.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
JAB – Jan 07, 2025
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Horrible… avoid at all costs
Had to see her as she was only one available for a same day appointment. Should have read the reviews before wasting my time. Her notes have information that she “discussed” with me. Must have been when I magically left the room as I don’t recall her discussing anything. I will be filing a grievance. Hopefully she retires soon because it’s obvious she doesn’t care about patients. Just they money.
What went well
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Fed Up – Dec 21, 2024
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not a good experience.
A waste of time
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Jul 28, 2023
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Fantastic Doctor
I always have a great experience with Dr. So. I leave my appointments feeling heard, understood, and helped if needed. I've seen her multiple times and have never had a negative experience.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 07, 2023
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Just had an appointment with Dr.So. It was the worst experience of my life with a doctor. Literally only was with me in the room for 20 seconds. I went in about some health issues and procedure I’d like to discuss. I tried to ask her some questions about it. Seemed annoyed I was there. She was not interested in helping me at all. Just handed me the blood panel stickers for the lab and walked out. And told me to make another appointment if I needed to ask pre op questions because it’s a “different pay code”. Never going to her again. Honestly left crying.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
13 others found this helpful
Helpful
PMel – Aug 05, 2022
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Truly uncaring
Didn’t even listen to my heart, completely dismissive and condescending. Absolutely the worst experience I have had with a GP— seemed to somehow distain me for just being there and feeling ill. Did nothing to help and left abruptly after rudeness in the extreme.
What went well
No results
What could be improved
  • Appointment was rushed
  • Long wait times
10 others found this helpful
Helpful
Lisa – Apr 09, 2022
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Dr. So is a wonderful and very attentive doctor who listens and is understanding to a patient’s needs and concerns. I highly recommend Dr. So MD for anyone looking for a doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Shawn Coulter – Feb 17, 2021
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Like others below, I felt she barely listened to me. I have a lower back issue that leaves me feeling paralyzed, and she left without addressing it. When I asked the nurse if Dr. So was returning to address my back, she went and got her so she could come tell me to "do yoga". I exercise regularly. Something is wrong back there. Will not be returning.
What went well
  • Office environment
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
mr – Nov 23, 2019
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Had good experiences in the past, but just had a physical with her, and it was way too rushed, and I had questions that I wasn't able to ask. Not sure why so rushed when there wasn't hardly anyone in the waiting room.
What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Scott in Burbank, CA – Jun 07, 2019
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I had a similar experience as with the two previous 1-star reviewers.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Sep 19, 2018
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I'm sure she's a knowledgeable doctor, but she's a little rough around the edges and not very sensitive to what the patient is going through. Doesn't listen much and seems to just want you out of her office asap. Unfortunate.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Los Angeles, CA – Jul 29, 2017
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Dr. So is my doctor as well as my kids. She always get back to me sometimes within the hour when I leave her a message with a question. We all really like her and feel confident in her knowledge and appreciate the care she gives us
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
MFO in Pasadena, CA – Aug 25, 2016
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I found Dr. So caustic, condescending, & very judgmental. Her bedside manner is highly insensitive & curt. While her medical knowledge seemed fine, she did not fully listen to me or what I had to say. She stopped me short when I tried to respond to her questions. For anyone with a congenital medical condition, like I have, she is not for you. Her non-supportive & disdainful attitude towards me was embarrassing, shaming, & painful. I left her office very feeling I had wasted my time seeing her.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
11 others found this helpful
Helpful
Chansons de Villiers in Los Angeles, CA – Jul 27, 2016
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About Me

biography

Dr. Dora So, MD is an internist in Burbank, CA and has over 25 years of experience in the medical field. She graduated from HARVARD UNIVERSITY / SCHOOL OF PSYCHOLOGY in 1998. She is affiliated with Providence Saint Joseph Medical Center. She is accepting new patients and telehealth appointments.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Georgetown University

    Residency Hospital
  • Georgetown University Hospital

    Internship Hospital
  • Harvard University / School Of Psychology

    Medical School, 1998
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • French

  • Korean

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Locations

Practice

Toluca Lake Health Center4323 W Riverside Dr Burbank, CA 91505
1

Practice

Regents of the University of California5767 W Century Blvd Ste 400 Los Angeles, CA 90045
2