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Dr. Donna Hepper, MD

Dr. Donna Hepper, MD

Dermatology*

Dr. Donna Hepper, MD is a dermatologist in Henrico, VA. Dr. Hepper has extensive experience in Skin Cancer & Excision and Cosmetic Skin Procedures. She is accepting new patients and telehealth appointments.

4.7 Star Rating
Based on 37 reviews 4.7 Star Rating (37 reviews)

AoMc-Dermatology

7813 Shrader Rd Ste 301 Henrico, VA 23294
Telehealth available

At a Glance

  • Areas of Expertise
    Dr. Hepper specializes in the areas of Dermatology & Dermatopathology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Hepper's Reviews

Likelihood to recommend Dr. Hepper

4.7
37 ratings, 17 with a written review
5 star
92%
92%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
8%
8%

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Cares about her patients
Telehealth
This Sunday afternoon, I was assigned Dr. Hepper via Teladoc. Thank God I got her! I was told I would hear back from a Dr. within 24 hours. I had a prescription called in within 10 minutes. I have experience in the medical field and have seen patients die from sepsis caused by cellulitis. Wonderful Dr.! Thank you so much for caring about your patients!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jczar – Apr 22, 2024
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Love her
Dr. Hepper is amazing she has definitely made an impact on my life. She cured my mollescum and restored my confidence. As others have mentioned she is very thorough and has a warm personality. I intend on seeing her for all of my future dermatology needs and I recommend her to everyone.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jamie – Feb 25, 2024
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Excellent Dermatologist
Great at getting you in without much of a wait...or no wait at all! Addresses your concerns and explains in detail. Does a complete check of your body. I've been under her care for over 10 years. I do recommend her to friends and family.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
T Miller – Nov 10, 2023
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Very thorough and personable
I like that she is very thorough in her exam and she is a very charismatic doctor also.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sharon T – Mar 31, 2023
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She is amazing!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Alison R Clemons – Nov 20, 2019
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Dr. Hepper was extremely professional in conducting a thorough exam. Following the exam, she took time to explain her diagnosis and the procedure needed. After the procedure, Dr. Hepper made sure that I understood next steps.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Apr 16, 2019
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Dr Hepper is very knowledgeable and thorough. She’s easy to speak with and kind and compassionate
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Apr 01, 2019
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I Am very happy with this doctor. She listens to me and provide me with good care. Regardless of how I feel I always feel better when I live her office. She seems to be very conservative but thorough. She is interested in you and your concerns. I recommend her every time I am asked if I know any dermatologist.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Henrico, VA – Dec 13, 2018
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Dr Hepper was very thorough and prompt. She explained my diagnosis and provided me additional information to take home with me. I would definitely see her again with any skin issues.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
11 others found this helpful
Helpful
Sarah – Sep 26, 2018
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She could not diagnose my problem and could not even identify what is the type of infection I have. She asked me to continue over the counter medicines and observe the nature of rash, which I was doing since long time. She did not care to know if its healing or not, my discussions with nurses went waste. Very much disappointed
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
none – Sep 18, 2018
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Phenomenal! Will be sending all of my family and friends to Dr. Hepper.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Feb 07, 2018
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Dr. Hepper is amazing! She listened to my concerns and answered all my questions thoroughly. Exactly what a doctor should be. I have and will continue to recommend her to friends and family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Elle – Feb 07, 2018
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Dr. Hepper is very detailed and thorough. I would recommend her highly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Richmond, VA – Jan 24, 2017
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I had been to other dermatologists for a lession on my lip that had not healed in a year. The last dermatologist said basically to stop bothering her with my cold sores . Dr. hepper correctly diagnosed what I had was skin cancer on my lip, treated it with a low impact chemo cream.....and it healed up. No further problem . She was kind, engaging and took me very seriously . I will always go to Dr. hepper for any dermatological issues.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
9 others found this helpful
Helpful
Gahan Kelley in N. Chesterfield VA – Sep 29, 2016
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I have a rare autoimmune condition that is difficult to diagnose, so it often takes a very long time to get a correct diagnosis. Dr. Hepper diagnosed it fairly quickly, even after a biopsy result gave an incorrect diagnosis. She thought outside the box until she figured out what I had. I was pretty sick for several months but now, with medications she has prescribed, I am doing quite well. I deeply appreciate her genuinely listening to me and going the extra mile to find out what was wrong.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Anne in Richmond, VA – Jun 04, 2016
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Dr. Hepper is an amazing doctor. I have been to dermatologists before and they were in and out in less than 3 minutes barely letting me get a word in. Dr. Hepper listens to what you have to say and does everything she can to help. She was able to answer any and all questions I had. I would recommend her to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
11 others found this helpful
Helpful
R.Y. in Richmond, VA – Feb 10, 2016
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Dr. Hepper is prompt, polite and very professional. I've never had a doctor show up on time before! She is very courteous and attentive. She is such a pleasant surprise.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
12 others found this helpful
Helpful
Bob Northern in Richmond, VA – Jan 26, 2016
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About Me

biography

Dr. Donna Hepper, MD is a dermatologist in Henrico, VA. Dr. Hepper has extensive experience in Skin Cancer & Excision and Cosmetic Skin Procedures. She is accepting new patients and telehealth appointments.
  • Dermatology

  • Dermatopathology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Washington University School Of Medicine

    Fellowship Hospital
  • Washington University School Of Medicine

    Residency Hospital
  • Vanderbilt University|vanderbilt University School Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Dermatology®
Dermatology
Dermatopathology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

AoMc-Dermatology

Affiliated Dermatologists of Virginia7813 Shrader Rd Ste 301 Henrico, VA 23294
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