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Dr. Donald Hetzel, MD

Dr. Donald Hetzel, MD

Internal Medicine*
30+ years of experience

Dr. Donald Hetzel, MD is an internist in Chattanooga, TN and has over 30 years of experience in the medical field. He graduated from University of Maryland School of Medicine in 1992. He is affiliated with CHI Memorial Hospital Chattanooga. He is accepting new patients and telehealth appointments.

3.2 Star Rating
Based on 24 reviews 3.2 Star Rating (24 reviews)

Practice

1651 Gunbarrel Rd Chattanooga, TN 37421
Telehealth available
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(423) 225-5330.

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Dr. Hetzel's Reviews

Likelihood to recommend Dr. Hetzel

3.2
24 ratings, 4 with a written review
5 star
54%
54%
4 star
0%
0%
3 star
0%
0%
2 star
8%
8%
1 star
38%
38%

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Dr. Hetzel is one of the nicest , kindest , Dr that I have ever been to. He very much cares for his patients , he listens and doesn't rush you . He is thorough in treating you. I would and have recommended Dr. Hetzel to my family and friends
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Penny Bruce – Mar 16, 2022
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I was referred for severe IBS issues that were making me chronically miss work and lose a lot of weight unintentionally. From the start, he told me that he doesn’t fill out fmla forms for even his sickest patients. When I became upset, he mocked me, and said that my mental state could be causing my gi issues. I spoke with his nurse a week later, and he still refused to help me knowing all about my symptoms and how they affect my job. Dr. Hetzel either doesn’t care about his patients having jobs, or he’s just too lazy to fill out paperwork to help someone who needs him. How does he expect people to continue seeing him when they don’t have jobs or insurance? I’m disgusted that I paid to be treated the way I was. I literally left the office in tears and no one cared. No one called, I had to reach out only to be re-told that he is a terrible person. He needs to find his passion for his work again or just retire. I wouldn’t send my worst enemy to him for help.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Dec 23, 2020
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I would highly recommend Dr. Hetzel. He was Very Thorough.Wait time was a bit long, but he appologized several times
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Jim Chamberlain in chattanooga – Jun 13, 2019
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Dr. Hetzel is a wonderful dr and person. He takes time to listen and answer questions. He is a very caring doctor and will do whatever is needed to find out what is wrong with his patients. I would and do recommend Dr Hetzel to anyone that is looking for a good doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Deanna Tankersley in Cleveland, TN – Aug 09, 2017
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About Me

biography

Dr. Donald Hetzel, MD is an internist in Chattanooga, TN and has over 30 years of experience in the medical field. He graduated from University of Maryland School of Medicine in 1992. He is affiliated with CHI Memorial Hospital Chattanooga. He is accepting new patients and telehealth appointments.

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Maryland School Of Medicine

    Medical School, 1992
American Board of Medical Specialties®
American Board of Internal Medicine®
- 
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office1651 Gunbarrel Rd Chattanooga, TN 37421
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