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Dr. Divya Muthappa, MD

Dr. Divya Muthappa, MD

Internal Medicine*
15+ years of experience

Dr. Divya Muthappa, MD is an internist in Boerne, TX and has over 15 years of experience in the medical field. She graduated from St George's Hospital Medical School in 2009. She is affiliated with medical facilities such as Methodist Hospital and Methodist Hospital Stone Oak. She is accepting new patients.

4 Star Rating
Based on 14 reviews 4 Star Rating (14 reviews)

Practice

136 Old San Antonio Rd Boerne, TX 78006

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Muthappa's Reviews

Likelihood to recommend Dr. Muthappa

4.0
14 ratings, 12 with a written review
5 star
71%
71%
4 star
0%
0%
3 star
7%
7%
2 star
0%
0%
1 star
21%
21%

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Contacting Office
I highly recommend Dr. Muthappa and office staff. BUT I had to go to office to make appointment because contacting the office has been impossible the past 3 times I’ve tried for 3 different reasons. I hope it will be corrected soon as I really have had excellent experience with doctors, lab, and staff.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
1 other person found this helpful
Helpful
A.Garcia – Jan 15, 2024
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What happened???
This office use to be the best. Since joining Conviva, communication has been impossible. Your calls to the office now go through Miami, FL. You can't send a message on the portal because it requires the selection of a facility and doctor from a pull-down menu. Unfortunately, no facilities or doctors are listed. Forget getting a call back. Apparently, my appointment was cancelled. I found this out while trying to confirm an appointment for a friend who is out of the country. Problematic when we have to drive over an hour to the office. Dr. Muthappa is wonderful but this becomes irrelevant when communication with the office is impossible.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Nov 15, 2023
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I arrived at 9:55 for a new patient visit with Dr. Muthappa with all my paperwork already filled out. After waiting an hour, I finally walked out at 11:00 without seeing the doctor. Nobody came to explain if there was an issue or to apologize. I had taken time off from work. I took back my paperwork because I'm not interested in a medical office that doesn't respect my time or have the professional courtesy or office policy to handle delays properly. When I asked for my paperwork back, the receptionist offered no apology, no explanation.
What went well
No results
What could be improved
  • Long wait times
3 others found this helpful
Helpful
Sep 21, 2021
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Established here when we moved to Boerne. I found her to be friendly and unhurried. She listened and it felt like a discussion - she was thorough and practical in her approach. Looking forward to working with her more. For a first time patient, I was still in and out within an hour -- including patient history, vitals, my visit, some lab testing and even a blood draw at the inhouse Quest lab. Impressed!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
L Wallace – Jul 19, 2021
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Dr. Muthappa is "THE BEST"! She is knowledgeable, detailed, SO CARING and takes the time to listen! I have recommended her to several of my friends who are equally appreciative of Dr. Muthappa's care. Couldn't be happier!! I would give her 50 Stars if I could.........................
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ladybug76 – Apr 27, 2021
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I cannot begin to express how well Dr. Muthappa has taken care of my entire family. Her compassion is endless and we could not be more pleased. She has diagnosed two early stage cancers in my family. So grateful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 22, 2021
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Dr Muthappa seems to be a caring and competent physician. But, she definitely tries to see more patients at once than she can handle. Staff appears to have no leader (an every man for themself situation) operating on the verge of chaos all the time. God help you if you need to call back to clarify anything more complicated than an appointment. Each time I have I’ve been passed from one staff member to another with none knowing how to answer a question that should be prominently placed in my records even arguing with me at times. Follow up on referrals is a complete pain in the butt. Had to make four separate calls to get my records to a referral THEY made and even after that proved to be incomplete upon my arrival. For these reasons I have regretted getting started here. Am seriously considering changing doctors once my present health issues have been resolved. If you have any more than an occasional, simple illness I advise you to try somewhere else.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Didn't explain conditions well
  • Appointment was rushed
3 others found this helpful
Helpful
Aug 03, 2020
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My husband are new patients with Dr mutthapa. She is very caring, listens and acknowledges our concerns. She explained very thoroughly our blood work results. We both enjoy going to the doctor now.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 07, 2020
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She's always so nice, friendly and welcoming. She's thorough, knowledgeable and I actually love going to see my doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
CSanchez – Jan 13, 2020
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Fantastic doctor! Caring and patient. I would recommend anyone go to her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 21, 2019
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Dr Muthappa is very caring and sincere. You don't feel rushed when you're with her and she takes the time to listen to you.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
May 21, 2019
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Sorry to see her gone away
What went well
No results
What could be improved
No results
Helpful
Mar 23, 2019
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About Me

biography

Dr. Divya Muthappa, MD is an internist in Boerne, TX and has over 15 years of experience in the medical field. She graduated from St George's Hospital Medical School in 2009. She is affiliated with medical facilities such as Methodist Hospital and Methodist Hospital Stone Oak. She is accepting new patients.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Drexel University College Of Medicine

    Residency Hospital, 2012
  • St George's Hospital Medical School

    Medical School, 2009
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Arabic

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Locations

Practice

Healthchoice Medical Group136 Old San Antonio Rd Boerne, TX 78006
1

Practice

Unavail524 Singing Oaks Ste 120 Bulverde, TX 78070
2

Affiliated Hospitals

  • Peterson Regional Medical Center

    551 Hill Country Dr
    Kerrville, TX 78028
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    81%
    Patients said their room and bathroom were always kept clean

    14% higher than the national average

    View all patient feedback
  • Methodist Hospital Stone Oak

    1139 E Sonterra Blvd
    San Antonio, TX 78258
    Recipient of 22
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    80%
    Patients said they were given information about recovering at home

    4% lower than the national average

    75%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
  • Methodist Hospital

    7700 Floyd Curl Dr
    San Antonio, TX 78229
    Recipient of 57
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality