background
background
Dr. Diane Lum, MD

Dr. Diane Lum, MD

Internal Medicine*
30+ years of experience

Dr. Diane Lum, MD is an internist in Memphis, TN and has over 30 years of experience in the medical field. She graduated from University of Arkansas for Medical Sciences College of Medicine in 1994. She is affiliated with medical facilities Saint Francis Bartlett Medical Center and Saint Francis Hospital-Memphis. She is accepting new patients.

4.7 Star Rating
Based on 59 reviews 4.7 Star Rating (59 reviews)

Memphis Medical Specialists

6005 Park Ave Ste 200 Memphis, TN 38119
Patient Favorite Award

Dr. Lum is a patient favorite Internist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

Experience Check

Search for experience in a specific area

Dr. Lum's Reviews

Likelihood to recommend Dr. Lum

4.7

59 ratings, 42 with a written review
5 Star
90%
90%
4 Star
2%
2%
3 Star
0%
0%
2 Star
2%
2%
1 Star
7%
7%

Your trust is our top concern. Learn more.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

RecentHighestLowestMost Helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Apr 24, 2023
×Post a ResponseAre you Dr. Diane Lum, MD?
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
C. Elliott – Apr 02, 2023
×Post a ResponseAre you Dr. Diane Lum, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
O’B 21 – Dec 07, 2022
×Post a ResponseAre you Dr. Diane Lum, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
G R – Nov 11, 2022
×Post a ResponseAre you Dr. Diane Lum, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 08, 2022
×Post a ResponseAre you Dr. Diane Lum, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Shirley Romo – Oct 20, 2022
×Post a ResponseAre you Dr. Diane Lum, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 18, 2022
×Post a ResponseAre you Dr. Diane Lum, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sherese DeBerry – Oct 06, 2022
×Post a ResponseAre you Dr. Diane Lum, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mrs. Lyons – Oct 05, 2022
×Post a ResponseAre you Dr. Diane Lum, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Clinton Langdon – Sep 28, 2022
×Post a ResponseAre you Dr. Diane Lum, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
D Thurmond – Sep 01, 2022
×Post a ResponseAre you Dr. Diane Lum, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Satisfied Patient – Aug 31, 2022
×Post a ResponseAre you Dr. Diane Lum, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Charlotte Nugent – Aug 24, 2022
×Post a ResponseAre you Dr. Diane Lum, MD?
What went well
No results
What could be improved
No results
Helpful
Angela Dickey – Aug 10, 2022
×Post a ResponseAre you Dr. Diane Lum, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
DM – Aug 03, 2022
×Post a ResponseAre you Dr. Diane Lum, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 01, 2022
×Post a ResponseAre you Dr. Diane Lum, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 21, 2022
×Post a ResponseAre you Dr. Diane Lum, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Vera Worsham – Jul 19, 2022
×Post a ResponseAre you Dr. Diane Lum, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
THM – Jul 13, 2022
×Post a ResponseAre you Dr. Diane Lum, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Prentiss Chester – May 25, 2022
×Post a ResponseAre you Dr. Diane Lum, MD?

Leave a review

How was your experience with Dr. Lum?

About Me

biography

Dr. Diane Lum, MD is an internist in Memphis, TN and has over 30 years of experience in the medical field. She graduated from University of Arkansas for Medical Sciences College of Medicine in 1994. She is affiliated with medical facilities Saint...read more
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Arkansas For Medical Sciences College Of Medicine

    Medical School, 1994
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Chinese

Patient Favorite Award

Dr. Lum is a patient favorite Internist

    Read our methodology

    Online Care for Prescription Refills (Sponsored)

    Insurance Check

    Search for your insurance carrier and choose your plan type

    Locations

    Memphis Medical Specialists

    Memphis Medical Specialists6005 Park Ave Ste 200 Memphis, TN 38119
    1

    Affiliated Hospitals

    • Saint Francis Bartlett Medical Center

      2986 Kate Bond Rd
      Bartlett, TN 38133
      Recipient of 1
      hospital award

      How patients felt about the care they received at this hospital.

      75%
      Patients said they were given information about recovering at home

      9% lower than the national average

      70%
      Patients said that doctors always listened to them and explained things well

      6% lower than the national average

      View all patient feedback
    • Saint Francis Hospital-Memphis

      5959 Park Ave
      Memphis, TN 38119

      How patients felt about the care they received at this hospital.

      75%
      Patients said they were given information about recovering at home

      9% lower than the national average

      73%
      Patients said that doctors always listened to them and explained things well

      3% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality