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Dr. Diane Bai, MD

Dr. Diane Bai, MD

Gastroenterology*

Dr. Diane Bai, MD is a gastroenterologist in Tacoma, WA. Dr. Bai has extensive experience in Pancreatic Disease and Esophageal Disorders. She is affiliated with St. Clare Hospital. She is accepting new patients and telehealth appointments.

4.5 Star Rating
Based on 24 reviews 4.5 Star Rating (24 reviews)

Locations

Franciscan Digestive Care Associates - Pearl Place

Franciscan Digestive Care Associates - Pearl Place6002 Westgate Blvd Ste 230 Tacoma, WA 98406
1
New Patient?
(253) 366-5859

Dr. Bai is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of ExpertiseDr. Bai specializes in the area of Gastroenterology. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • TrustworthyPatients said this doctor is trustworthy. See reviews

More Gastroenterology Specialists at Franciscan Digestive Care Associates - Pearl Place

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Dr. Bai's Reviews

Likelihood to recommend Dr. Bai

4.5
24 ratings, 19 with a written review
5 star
83%
83%
4 star
4%
4%
3 star
0%
0%
2 star
0%
0%
1 star
13%
13%

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I don't wish to share my doctors name with anyone because she is so busy now with the patients she has. I appreciate her so much.
What went well
No results
What could be improved
No results
Helpful
Feb 02, 2025
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Excellent care by all involved
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Nov 08, 2024
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I felt Dr. Bai really listened to me and took time with me. I am impressed and feel comfortable with her.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Jun 13, 2024
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Dr. Bai is amazing. My previous doctor had me on a lot of unnecessary medicines and Ignored a glaring problem. Dr. Bai dealt with the problem right away.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Apr 20, 2024
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I was very impressed and pleased with Dr. Diane Bai. She really listened to me go through a list of problems with my digestive system and addressed each one of them with practical things I could do and tests or medicine I could use to help.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Apr 04, 2024
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Not someone who offers continuity or care
Dr. Diane Bai came off as very understanding and not pushy, and even having a good bedside manner. It took me a year after our first visit to schedule a colonoscopy due to previous bad experiences. The colonoscopy procedure itself went well and her team was kind. However ,after the diagnosis, she refused to monitor my condition because it was not a simple and easy in and out colonoscopy, because polyps were found. I asked her to continue my yearly colonoscopies per referring doctors request, that she refereed me to at Seattle Clinic, but she refused. She just dropped me without any good reason. If you want continuity of care, and a doctor that actually cares about you, Dr Bai is NOT it. Too bad, because I was excited to find a female specialist.
What went well
  • Listened & answered questions
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Tina – Mar 14, 2024
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Dr Bia is an exceptional doctor, I have total faith and confidence in her.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Feb 02, 2024
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TRUSTED!
Dr. Bia has been my doctor for many years and I trust her with my procedures.I've always felt like I was talking with a friend at my appointments. Dr. Bia has a great sense of humor and she is very comfortable to be around. I give Dr. Bia a 10!
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
Helpful
TL Cornett – Jan 08, 2024
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Dr Bai is very knowledgeable and very easy to talk to. Excellent care received!
What went well
No results
What could be improved
No results
Helpful
Dec 09, 2023
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most excellent visit
Dr. Bai took the time to thoroughly explain a gastric issue I have been dealing with for over 9 months. She asked probing ?'s and took the time to understand me and then explain my experience. I feel I was heard and was given ample time for discussion. Can't recommend her enough. Thank you.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
m. work – Nov 30, 2023
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She is an excellent doctor. Explained everything in terms I could understand.
What went well
No results
What could be improved
No results
Helpful
Nov 03, 2023
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Dr Bai took over for me after a misdiagnosis from another doctor. She immediately figured out what was going on, got me off a medication because it was not needed and now I am doing better than I have been for a while.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Sep 11, 2023
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More misdiagnosis
This doctor diagnosed and treated me for IBS despite my continued insistence that I probably had Celiac. Only after demanding testing and having results off the charts did she admit that I had Celiac. Never recommended real diagnostic tools like endoscopy etc. When I’ve been gluten free and still not feeling good just continues to insist that I have IBS. Won’t address possibility of more serious condition or investigate further. She’s fired.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
No Money I’m Healthy People – Jun 13, 2022
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Dr. Y. Bai Got really sick?..don't wanna die? Now is here here looking for a G.I Get in line sign up with THE Dr. Bai She takes your pains when you cry Testify best Dr on planet primo G.I Match her skills?.. look around try! Address her properly rest G.Is sigh A Primo Queen G.I..Dr. Diane Y. Bai If G.Is where only single she's 6 ply Trust me Dr. Queen lets no one die She does miracles rest all do is try Top M.D wells always full never dry Feel her top care minute she say hi Any questions?.to cure is her reply!. Here telling the world about Dr. Bai A gold red rose in garden full of G.Is She fry bake cook rest can only fry! See this Great Doctor with wings fly Her patient ambassador tell no lies Got really sick?..and don't wanna die? Then get in line see the Great Dr. Y Bai! ¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤ A Humble poem (one out of 164 poems) written by me..to honor..and inform...regarding the one and only..Dr. Diane Y. Bai. Sun 7/4/2021©
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Omar J Rubaa – Jul 04, 2021
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I call her Queen Doctor because it takes a Queen one to litterally cure a patient..excellent GI MDs arn't able to cure..only the Royal few do..I knew she would..is why I chose her..and she did..she never let me down..only proved me right..am cured today..directly because of her..
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
May 07, 2021
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She is the most caring and loving Dr. I have ever come across. Highly experienced and very effective Dr. as well. I would never go to anyone else.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Wayne Beals in Puyallup, WA – Nov 25, 2018
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Exceptional communicator. Upbeat and positive. Friendly and happy staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
12 others found this helpful
Helpful
tacoma, wa – Mar 26, 2017
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Dr. Diane Bai is very special. She's a rare kind of doctor. She takes the time to listen & genuinely cares. I left my 1st appt. w/ a real plan, something I've been waiting for. She's full of light & it gives u the hope u need when u have none left. Her nurse Katie is amazing & has helped me in so many ways. She's so sweet & has worked extra for me to where I didn't feel so alone. I thank God for them both. I highly recommend Dr. Diane Bai & her caring staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
12 others found this helpful
Helpful
Jennifer in Bonney Lake, WA – Mar 15, 2017
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Dr. Bai offers the friendliest calming personable bedside manner and is available to answer any and all questions you may have. I went to Digestive Health nervous and afraid due to some previous history. The staff, especially Maria and Dr Bai, picked up on my apprehension and quickly alleviated and calmed my fears with their upbeat demeanor and candor about the procedures and expectations. I went into the procedure room feeling safe & secure and left fully informed. Thank You!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
13 others found this helpful
Helpful
Pamela J. in Tacoma, WA – Oct 01, 2016
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About Me

Watch Dr. Bai's Video

care philosophy

Diane Bai is a board-certified gastroenterologist. She works hard to provide compassionate, top-quality care to each of her patients. Dr. Bai, focuses on developing relationships with patients and their families in order to help them understand...read more

biography

Diane Bai is a board-certified gastroenterologist. She works hard to provide compassionate, top-quality care to each of her patients. Dr. Bai, focuses on developing relationships with patients and their families in order to help them understand...read more
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Gastroenterology Fellowship, Duke University Medical Center, Durham, Nc

    Fellowship Hospital
  • Internal Medicine Residency, Columbia University Medical Center, New York, Ny

    Residency Hospital
  • University Of Texas Southwestern Medical Center

    Medical School
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Mandarin

Dr. Bai is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

    Affiliated Hospitals

    • St. Clare Hospital

      11315 Bridgeport Way SW
      Lakewood, WA 98499
      Recipient of 9
      hospital awards

      America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2023)

      Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

      Gastrointestinal Surgery Excellence Award™ (2023)

      Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

      View all awards

      How patients felt about the care they received at this hospital.

      83%
      Patients said they were given information about recovering at home

      1% lower than the national average

      67%
      Patients said that doctors always listened to them and explained things well

      9% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality