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Dr. Debra Roberts, MD

Dr. Debra Roberts, MD

Family Medicine*
25+ years of experience

Dr. Debra Roberts, MD is a family medicine physician in East Greenwich, RI and has over 25 years of experience in the medical field. She graduated from Boston University in 1995. She is affiliated with Kent County Memorial Hospital. She is accepting telehealth appointments.

3.7 Star Rating
Based on 23 reviews 3.7 Star Rating (23 reviews)

Practice

1405 S County Trl East Greenwich, RI 02818
Telehealth available

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Dr. Roberts' Reviews

Likelihood to recommend Dr. Roberts

3.7
23 ratings, 8 with a written review
5 star
65%
65%
4 star
0%
0%
3 star
4%
4%
2 star
4%
4%
1 star
26%
26%

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Dr is good staff is awful
The staff here always seems like they’d rather be elsewhere. The dr is good. However, it really ruins your experience when you’re dealing with a staff that treats you as though you’re a burden for them and they’d rather be somewhere else. TO THE STAFF: I am not a young man anymore and I’m sorry if I am bothersome to you, but perhaps you should be in a different profession like serving French fries from a drive up window than scheduling appointments. In the end, the doctor’s reputation and practice suffers from your lack of customer service skills.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
2 others found this helpful
Helpful
Just an old guy who is honest – May 31, 2024
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I have been going to Dr. Roberts for 15 years, she is a God, Dr. Roberts is the best Dr. in the country yes I said country, she is so caring, smart there isn’t any person in the medical field smarter then Dr. Roberts. Dr. Roberts cares about you and your health she sits with you for how ever long it takes, not like other Doctors 15 minutes they say goodbye Not Dr. Roberts, I have spent many of times in her office for a appointment it lasted for 30 minutes and more reason being she cares about you not the money, like I said she is Dr. GOD the best anyone could want or need.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Tim Rudd – Apr 03, 2021
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Dr. Robert is amazing. She provides excellent, compassionate care for my entire family. She isn't just treating one of us, she treats the family. Her staff is great.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Warwick, RI – Dec 14, 2018
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Dr. Roberts is a physician that ask questions and listens. She is easily engaged; and as a result, I never leave feeling the appointment was rushed. I recommend Dr. Roberts to anyone who is looking for a PCP.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Leah Hazelwood in Warwick – Dec 20, 2017
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Been with his doctor for three years. She is very friendly and easy to talk to. Always asks questions of any concerns and always explains everything clearly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
DVez in West Warwick, RI – Nov 19, 2017
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Dr Roberts is a sweet and caring doctor. Her staff is rude, unprofessional, and I will not go back because of them. I have called dept of health based on their unprofessional behavior and it’s a shame because dr Roberts really is a great physician. I agree with the poster before me.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
8 others found this helpful
Helpful
West Warwick, RI – Oct 26, 2017
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Doctor Roberts is a wonderful person. Her staff at Tollgate health is what gives this physcian 1 star. They are increbily RUDE. I've never felt so uncomfortable. No details need to be shared on a public post but they have literally made my life hell. I will never be going back to this place unless she has a new staff.
What went well
  • Office environment
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
10 others found this helpful
Helpful
, RI – Oct 05, 2017
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Dr Roberts is kind, compassionate and trustworthy. She is very attuned and empathic, everything I'd hope for in a doctor. My partner and I both love her and are excited she will be able to also care for our child.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Madrone in Cranston, RI – Apr 02, 2017
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About Me

biography

Dr. Debra Roberts, MD is a family medicine physician in East Greenwich, RI and has over 25 years of experience in the medical field. She graduated from Boston University in 1995. She is affiliated with Kent County Memorial Hospital. She is accepting telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Boston University

    Medical School, 1995
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Khmer

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Locations

Practice

Office1405 S County Trl East Greenwich, RI 02818
1
East Greenwich-Care New England Medical Group Primary Care1405 S County Trl Ste 510 East Greenwich, RI 02818
2
Barrington Family Medicine60 Bay Spring Ave Unit B6 Barrington, RI 02806
3

Affiliated Hospitals

  • Kent County Memorial Hospital

    455 Toll Gate Rd
    Warwick, RI 02886

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality