background
background
Dr. Dawn Heil, MD

Dr. Dawn Heil, MD

Cosmetic, Plastic & Reconstructive Surgery*
35+ years of experience

Dr. Dawn Heil, MD is a plastic surgeon in Elmira, NY and has over 35 years of experience in the medical field. She graduated from Northeast Ohio Medical University in 1988. She is affiliated with Arnot Ogden Medical Center. She is accepting new patients.

2.9 Star Rating
Based on 26 reviews 2.9 Star Rating (26 reviews)

Locations

Arnot Health Plastic Surgery

Arnot Health Plastic Surgery445 E Water St Elmira, NY 14901
1

At a Glance

More Plastic Surgery Specialists at Arnot Ogden Medical Center

Experience Check

Search for experience in a specific area

Dr. Heil's Reviews

Likelihood to recommend Dr. Heil

2.9
26 ratings, 12 with a written review
5 star
42%
42%
4 star
8%
8%
3 star
0%
0%
2 star
0%
0%
1 star
50%
50%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Excellent plastic surgeon.
I had a tremendous pleasure of meeting Dr. Heil in the summer of 2021. The original injury, Colles fracture of my right (predominate) hand, ruptured the extensor tendon, which left me without being able to use my right thumb. Since thumbs are responsible for about 50% of hand's mobility, my palm was as useful as a paddle. Meeting Dr. Heil was wonderful. She explained what happened, what's going to take place during the surgery, and how long the recovery might take. I loved her no-nonsense approach. I felt very confident in her skills. The recovery took a while; I was doing physical therapy for over four months, frequently meeting with Dr. Heil so that she could check on my progress. Fast forward three years and I am still extremely pleased with the outcome of my surgery. Being able to hold a spoon, use a pen, even use as sponge in the shower - the things we take for granted - is beyond words. I highly recommend Dr. Heil. She's incredible.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ewa Wdzieczak-Smering – Jun 10, 2024
×Post a ResponseAre you Dr. Heil?
Skin removal
I absolutely appreciate and respect Dr. Heil in every way possible. She explained things in detail and she was straightforward with me. I 100% recommend her if you want it done the right way and you want to look and feel fabulous afterwards. Dr. Heil is so in tune to each individual’s body frame, what will be best for them and what she can do to make them look and feel better. I absolutely can’t wait for her to do my next procedure.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Marla Doan – Jul 30, 2023
×Post a ResponseAre you Dr. Heil?
Love, Love, Love Dr. Heil!
Kind, informative, smart!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Mar 07, 2022
×Post a ResponseAre you Dr. Heil?
Horrible! She is exceptionally rude and just a miserable person. I wish I had never set foot in her office. I should have read her reviews beforehand. If the majority of her patients write her negative reviews, SHE is the problem...
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Dec 29, 2021
×Post a ResponseAre you Dr. Heil?
I almost made the mistake of having her help with a lesion in my face. Thank goodness she said she couldn't feel it, after my PCP had noticed it, as I could! What a disaster it could have been! Especially after two of my friends had required a mastectomy and ended up with total asymmetric breasts that continued for long after the surgery. Being an RN, I was horrified! So very happy that I never had her do the surgery on my facial lesion a number of years ago. Just crazy that everyone else was able to notice it, except for her.
What went well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Jun 09, 2021
×Post a ResponseAre you Dr. Heil?
Dr Heil was very kind from consultation to surgery she always made me feel cared for. On the day of surgery she explained everything while she was marking me up. I was a 48ddd and now an 44c and could be a b cup. My back and she Yoder’s fee okay. Dr Dawn Heil Is a miracle worker..
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Nov 15, 2020
×Post a ResponseAre you Dr. Heil?
I was getting lip fillers for the first time and was nervous and Dr. Heil made me feel SO comfortable during the procedure. Idk what she did with that needle but she works wonders. The pain was like 1/10. And my results look so natural, I had minimum swelling and little to no bruising. I am so happy with my results and experience. I will be back! :))
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Feb 15, 2020
×Post a ResponseAre you Dr. Heil?
This woman ruined my breasts and my life. I had to eventually go to another surgeon to be corrected. He said it was a terrible job she did. I was left with my left breast 2 cup sizes larger than my right after having a simple breast reduction back in 2015. When I went to my follow up appt and expressed my concerns, she had no compassion and simply said well your insurance is not going to pay for you to go back in the hospital, if I decide to do anything it will be in the office under local anesthesia. I was morified. I was left living with her mistake for another two years before having a revision done to correct. The emotional trauma has been very hard to deal with. Research your doctors before just going to anyone, I wish I would have.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Aug 14, 2019
×Post a ResponseAre you Dr. Heil?
She Told me the filler would look fake in my lips. Then when she did the injection into my forehead I was left with a drooping left eyelid for months. She made no effort to correct. Prescribed eyedrops that did nothing. Poor technique.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Apr 20, 2019
×Post a ResponseAre you Dr. Heil?
Dr. Heil did carpal tunnel surgery on both of my wrists. The procedure went smoothly and she was wonderful! I would definitely recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
TRUMANSBURG – Dec 16, 2017
×Post a ResponseAre you Dr. Heil?
Was given high expectations. Worst results I could have imagined. Told just happens sometimes. No compassion. Horrible surgeon!!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Elmira, NY – May 19, 2017
×Post a ResponseAre you Dr. Heil?
Dr. Heil did a beautiful job correcting a botched mile removal done by a dr in Syracuse. I plan on returning to Dr. Heil for other procedures. Highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Schenectady, NY – Apr 19, 2017
×Post a ResponseAre you Dr. Heil?

Leave a review

How was your experience with Dr. Heil?

Is this your profile?

Respond to reviews, add information, and reach more patients. Claiming is free and only takes a minute.

Claim your profile

Insurance Check

Search for your insurance carrier and choose your plan type

About Me

biography

Dr. Dawn Heil, MD is a plastic surgeon in Elmira, NY and has over 35 years of experience in the medical field. She graduated from Northeast Ohio Medical University in 1988. She is affiliated with Arnot Ogden Medical Center. She is accepting new patients.
  • Cosmetic, Plastic & Reconstructive Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Meridia Huron

    Internship Hospital, 1989
  • Northeast Ohio Medical University

    Medical School, 1988
American Board of Medical Specialties®
American Board of Plastic Surgery®
Plastic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • Arnot Ogden Medical Center

    600 Roe Ave
    Elmira, NY 14905

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality