Dr. David Laub, MD

Absolutely terrible and rude staff.. with that being the first experience a patient has you would think this would be better.

I think Dr. Laub may be pretty good, but I had a lousy experience with his office - and due to his office staff I have gone for over a year with a prostate problem and significant difficulty urinating. What was the problem? They had me scheduled for a Urolift procedure at his clinic for three months in early 2020 - and get this - his office notified me THE DAY BEFORE THE SCHEDULED PROCEDURE that his clinic did not accept my Blue Shield insurance!! Let me tell you, this really screwed me up, and I have been suffering with urination problems for more than a year now. Oh, and was his irresponsible office apologetic? In no way. As a matter of fact the woman I was talking to last - and you can bet I was angry - tried to tell me I was the one who made the mistake!!! I'm even more angry today, and I would file a lawsuit if I could be assured I would win. I'm pretty sure Dr. Laub knew about what happened and made no effort to rectify the problem. I would give his office 10,000 thumbs down.

Dr. read my medical information for the first time during our appt. right in front of me. Did not agree to run test I was sent to him to do in the first place. Did not make appt notes available to me. Wasted my time.

It took a number of weeks to get an appointment, typical of local demand for Urology. Excellent staff on the phone!! Straightforward first time patient paperwork. Warm first name reception by Dr. Laub. In depth discussion followed by effective endoscopic examination. No dilly dallying. Dr. Laub is incredibly skilled in this procedure. There was a monitor and he showed me what he'd found. I cannot remember a better physician visit. This was first rate. Pity he's only my Urologist, but I'm glad I've got that covered with someone as skilled and friendly as he is!

Worst experience I have ever had dealing with trying to schedule an appointment. First day I tried calling at three separate times, no answer. Second day I got ahold of the receptionist, she told me she was unsure whether they accept my type of health insurance (I have PPO, which I know all practices accept) and that she would call me back; never called back. Third day I called again, receptionist said she hadn't yet scanned in the files I had faxed over from previous Dr., and she would call me back once she had; again no call back. This time I tried calling back, the line picked up but then got hung up on. Called again, line picked up and no voice answering on the other end for 30 seconds. Absolute waste of my time trying to deal with this practice.

I have high confidence in Dr Laub.

Excellent experience with Dr. Laub. I would say he's the best urologist in Santa Barbara. He was able to take care of a urological problem I had quickly and painlessly! What more could one ask for?