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Dr. Cristina Nguyen, MD

Dr. Cristina Nguyen, MD

Internal Medicine*

Dr. Cristina Nguyen, MD is an internist in Burbank, CA. She is affiliated with Ronald Reagan UCLA Medical Center. She is accepting telehealth appointments.

2 Star Rating
Based on 4 reviews 2 Star Rating (4 reviews)

Practice

2601 W Alameda Ave Burbank, CA 91505
Telehealth available

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Dr. Nguyen's Reviews

Likelihood to recommend Dr. Nguyen

2.0
4 ratings, 4 with a written review
5 star
25%
25%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
75%
75%

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AVOID THIS DOCTOR
My experience with Dr. Nguyen was frustrating and disappointing. I went in for what I was assured would be a covered annual physical, confirmed multiple times with the reservation department to make sure there would be no extra charges. The appointment, which lasted only 30 minutes, felt like a wasted time. Dr. Nguyen spent most of the time going over my history that I had already provided on MyChart. When I asked a couple of questions about my existing condition—information I had already received a referral for elsewhere—her response was dismissive. She essentially told me to see a specialist, which was not new information. To make matters worse, my insurance was billed an outrageous $1200, and I ended up paying $460 out of pocket. I called for an explanation, but was told the extra charges were due to Dr. Nguyen answering my referral questions beyond the annual physical, and they refused to adjust the bill. This experience is a rip-off—minimal service for a steep price.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Sep 11, 2024
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Excellent Provider
Dr. Nguyen was is understanding, a great listener, compassionate, and respectful. She is thorough and did not rush me. She is an excellent provider who goes above and beyond for her patients.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
No results
1 other person found this helpful
Helpful
Sep 09, 2024
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Highway robbery at Dr Nguyen's office
I saw Dr Cristina Nguyen on 3-19-24 for a physical , she saw me for an hour, 30 minutes of which were dedicated to taking history then some basic examinations, for the following 30 min we discussed my depression and referrals to therapists and sleep center for possible sleep apnea. My insurance was billed total of 1085 and i ended up paying 382, which is a lot of money for me. I called the office explaining that i have never seen this high of a bill for a simple one hour office visit and they immediately said that they will not be adjusting or waving the payment. The service was mediocre by the doctor and the staff and I have never seen a charge more than 80 dollars for any office visit in my entire life. It is ridiculous amount for 30 min discussion. Needless to say will never return to this doctor nor UCLA care. Good luck to you with spiked charges, this doctor is nothing but a businesswoman
What went well
  • Listened & answered questions
What could be improved
  • Didn't explain conditions well
1 other person found this helpful
Helpful
very upset ex patient – Jul 05, 2024
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AVOID
Dr. Nguyen kept talking over me, and I felt like I couldn't get a word in. I left very upset, and in the end she charged me almost $2000 for a physical plus a regular visit. When she didn't even listen to me. Would not recommend at all.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
May 17, 2024
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About Me

biography

Dr. Cristina Nguyen, MD is an internist in Burbank, CA. She is affiliated with Ronald Reagan UCLA Medical Center. She is accepting telehealth appointments.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Cheryl Twu DO Inc.2601 W Alameda Ave Burbank, CA 91505
1

Practice

Jeannie Shen MD Inc.625 S Fair Oaks Ave Ste 300 Pasadena, CA 91105
2
Regents of the University of California5767 W Century Blvd Ste 400 Los Angeles, CA 90045
3

Practice

Office625 S Fair Oaks Ave Ste 320 Pasadena, CA 91105
4