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Dr. Cristan Arena, MD

Dr. Cristan Arena, MD

Ophthalmology*
15+ years of experience

Dr. Cristan Arena, MD is an ophthalmologist in Exton, PA and has over 15 years of experience in the medical field. She graduated from UNIVERSITY OF MARYLAND AT BALTIMORE / PROFESSIONAL SCHOOLS in 2005. She is affiliated with medical facilities such as Chester County Hospital and Paoli Hospital. She is accepting new patients.

4.1 Star Rating
Based on 21 reviews 4.1 Star Rating (21 reviews)

Chester County Eye Care Associates, Exton, PA

740 W Lincoln Hwy Exton, PA 19341

At a Glance

  • Area of Expertise
    Dr. Arena specializes in the area of Ophthalmology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    America's 100 Best Hospitals Award™ See hospitals
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
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Dr. Arena's Reviews

Likelihood to recommend Dr. Arena

4.1
21 ratings, 16 with a written review
5 star
76%
76%
4 star
0%
0%
3 star
5%
5%
2 star
0%
0%
1 star
19%
19%

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She was very professional!
All my tests and seeing the doctor took less then 40 minutes!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 23, 2025
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Great experience
Arrived early and seen immediately. Results of previous procedures were incredible. Finished appointment before it was actually scheduled.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 23, 2025
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Dr Arena is very thorough, answers questions , and is very personable. N
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 22, 2025
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The staff was very professional and pleasant. Dr. Arena explained everything clearly. The office was clean.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 17, 2025
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Wonderful doctor
Time spent with me was valuable
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 16, 2025
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Always informative & makes me feel comfortable.
Evaluated my condition and explained it to me so I would know what to do next.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 16, 2025
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Wonderful physician
Dr. arena is very efficient, compassionate, and comfortable. I am in good hands with her as my physician
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 16, 2025
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Courteous staff, explained all aspects of testing, thoughtful and empathetic.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 15, 2025
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I had a nice welcome when I enter the Eye Care Center. Dr. Arena was very pleasant and explained the procedure about Cataract Surgery, and I was showed a short film on it. She asked me if I had any questions before I left the office.
What went well
No results
What could be improved
No results
Helpful
Apr 15, 2025
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Pleasant, fast and knowledgable.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 14, 2025
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On autopilot
I was referred to Chester Co Eye Assoc for a cataract evaluation by my regular eye care doctor. Front desk staff and the tech that I ran me through the pool of tests were very friendly. Dr Arena came in at the end of my visit after my eyes were dilated and did the necessary examination to determine the level of my cataracts. Then she went on to explain the choices in lenses that were available to me. She had no bedside manner, explained as if she was on autopilot, seemed rushed and disinterested in me as a patient. She did not inspire confidence and I did not feel comfortable when I left that appt. There was just something about her manner that really turned me off. I understand that docs are overworked and their patient load is often over capacity or they have to see a certain number of patients in a day, but at least try to be courteous and have a friendly manner when seeing patients. I agree with another comment here that she was dismissive and abrupt.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't explain conditions well
1 other person found this helpful
Helpful
Amy Phillips Iversen – Nov 04, 2022
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Had a visit with her today as I wanted to discuss my "glaucoma suspect" status and need for yearly checks. I was told by another provider in the office that I did not need these annual checks due to the normal anatomy of my eye and to f/u with Dr. Arena for visual field and other testing. When I asked about the etiology of my diagnosis and my actual risk her response was "How often do teenagers have heart attacks?". She was rude, dismissive and never reviewed the tests I had done that day and dismissed me with a "see you in 2023". I will never go back to her and am looking for another practice. Eye practices make considerable money deeming patients to be "glaucoma suspects" and can do a lot of unnecessary annual testing at the expense of the patient. Beware!
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
3 others found this helpful
Helpful
unhappy patient – Apr 02, 2021
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Very happy with my first visit last year to Dr. Arena; tomorrow will be my second. She definitely keeps up with the latest research and has a very soothing manner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Holly Love – Jul 16, 2020
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Dr. Arena is very knowledgeable and explains things in detail in a way you understand. She also went out of her way to help me with a problem after hours. I highly recommend, Dr Arena for all your eye care needs!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Reading, PA – Oct 25, 2017
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My experience with Dr. Arena has been excellent! She is not only extremely knowledgeable re her field but she is warm, caring and exhibits those traits when caring for her patients. She is ready and willing to answer any questions with in depth explanations, Her expertise, and her warmth and caring come through every step of the way.. This combination is difficult to find in the Medical Field in the rushed and hectic world we live in.. Ann Cortese, B.S., M.P.S,
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Ann Cortese in Kennett Square,, PA – Sep 21, 2017
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Zero personality, cold as ice. Will not be returning!
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Landenberg, PA – Sep 07, 2017
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Leave a review

How was your experience with Dr. Arena?

About Me

care philosophy

Through her personable approach to care, Dr. Arena places great importance on actively listening to her patients, taking the time to comprehend your needs and worries. Building trust with her patients is essential to her, as she ensures that you...read more

biography

Cristan M. Arena, MD specializes in the surgical and medical management of glaucoma and cataracts. Board-certified by the American Board of Ophthalmology, she obtained a glaucoma fellowship at the University of South Florida where she gained extensive...read more
  • Ophthalmology

  • Cataract Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of South Florida

    Fellowship Hospital, 2010
  • Temple University Hospital

    Residency Hospital, 2009
  • Reading Hospital And Medical Center

    Internship Hospital, 2006
  • University Of Maryland At Baltimore / Professional Schools

    Medical School, 2005
  • University Of Maryland School Of Medicine

    Medical School, 2005
  • Franklin And Marshall College

    Undergraduate School, 2001
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Focus on Diabetic Macular Edema

Locations

Chester County Eye Care Associates, Exton, PA

Chester County Eye Care, Exton740 W Lincoln Hwy Exton, PA 19341
1

Chester County Eye Care, West Chester, PA

Chester County Eye Care, West Chester915 Old Fern Hill Rd West Chester, PA 19380
2

Affiliated Hospitals

  • Chester County Hospital

    701 E Marshall St
    West Chester, PA 19380
    Recipient of 44
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    83%
    Patients said that nurses always listened to them and explained things well

    8% higher than the national average

    View all patient feedback
  • Paoli Hospital

    255 W Lancaster Ave
    Paoli, PA 19301
    Recipient of 16
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    81%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
  • Phoenixville Hospital

    140 Nutt Rd
    Phoenixville, PA 19460
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    81%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality