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Dr. Courtney Jones, DO

Dr. Courtney Jones, DO

Pediatrics*
10+ years of experience

Dr. Courtney Jones, DO is a pediatrician in Mission Viejo, CA and has over 10 years of experience in the medical field. She graduated from PHILADELPHIA COLLEGE OF OSTEOPATHIC MEDICINE in 2010. She is affiliated with medical facilities such as MemorialCare Saddleback Medical Center and Providence Mission Hospital Mission Viejo. She is accepting new patients and telehealth appointments.

2.6 Star Rating
Based on 5 reviews 2.6 Star Rating (5 reviews)

Practice

27871 Medical Center Rd Ste 140 Mission Viejo, CA 92691
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Jones specializes in the area of Pediatrics. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
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Dr. Jones' Reviews

Likelihood to recommend Dr. Jones

2.6
5 ratings, 3 with a written review
5 star
40%
40%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
60%
60%

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Friendly, Caring and Knowledgable
We have been visiting Dr. Jones since early 2018 and have nothing but amazing things to say about her. She does not pressure you to do anything you are uncomfortable with, always sees sick patients the same day and always makes you feel important.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Tiffany A – Feb 27, 2024
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Dr. Jones and staff have been incredible since my interview with her when I was pregnant. She did my sons circumcision and visited him daily while we were in the hospital. The staff in office is very friendly and I appreciate that they break up the day between well visits and sick visits in order to keep healthy kids healthy. The office is clean and colorful which is nice for the little ones. Dr. Jones is kind and patient and always answers my questions as a first time mom without making me feel rushed. I would not trust another pediatrician with my child.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Yesenia Romero – Oct 26, 2021
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HI - I didn't even have a great experience during my initial May 2019 visit, as I waited over 2 hours in a semi-clean and dismal waiting room (and waited another 45 minutes in the office I was assigned to with my new born). I was practically in tears after waiting almost 3 hours before finally seeing the Dr. After almost two years since having last visited her office relates to a billing issue that has just been brought to my attention. Even though Dr. Jones' office immediately scanned and copied my drivers license and insurance card during my first visit to the office (May 2019), the office informed me last month (February 2021), ALMOST TWO YEARS LATER - that they never received my insurance information and are now require my direct payment for services rendered in May 2019. **My insurance agent advised me that this was bad business, and as an in network provider the responsibility to collect payment from the insurance company in a timely matter was with the Doctor's office.**
What went well
  • Listened & answered questions
What could be improved
  • Office environment
  • Long wait times
Helpful
Madison T – Mar 05, 2021
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Leave a review

How was your experience with Dr. Jones?

About Me

biography

Dr. Courtney Jones, DO is a pediatrician in Mission Viejo, CA and has over 10 years of experience in the medical field. She graduated from PHILADELPHIA COLLEGE OF OSTEOPATHIC MEDICINE in 2010. She is affiliated with medical facilities such as MemorialCare...read more
  • Pediatrics

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Philadelphia College Of Osteopathic Medicine

    Medical School, 2010
American Board of Medical Specialties®
American Board of Pediatrics®
Pediatrics
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Faculty Physicians and Surgeons of Llusm27871 Medical Center Rd Ste 140 Mission Viejo, CA 92691
1

Practice

Allergy Pediatrics17822 Beach Blvd Ste 373 Huntington Beach, CA 92647
2

Affiliated Hospitals

  • Hoag Hospital Newport Beach

    1 Hoag Dr
    Newport Beach, CA 92663
    Recipient of 8
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    82%
    Patients would recommend the hospital to friends and family

    17% higher than the national average

    View all patient feedback
  • Providence Mission Hospital Mission Viejo

    27700 Medical Center Rd
    Mission Viejo, CA 92691
    Recipient of 5
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • MemorialCare Saddleback Medical Center

    24451 Health Center Dr
    Laguna Hills, CA 92653
    Recipient of 25
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality