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Dr. Christopher Ito, MD

Dr. Christopher Ito, MD

Ear, Nose, and Throat*
10+ years of experience

Dr. Christopher Ito, MD is a head & neck surgery otolaryngologist in Worcester, MA and has over 10 years of experience in the medical field. He graduated from ALBANY MEDICAL COLLEGE in 2011. He is affiliated with UMass Memorial Medical Center-Memorial Campus. He is accepting new patients.

4.5 Star Rating
Based on 24 reviews 4.5 Star Rating (24 reviews)

UMass Memorial Medical Center - University Campus

55 Lake Ave N Worcester, MA 01655

Dr. Ito is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of Expertise
    Dr. Ito specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Ito's Reviews

Likelihood to recommend Dr. Ito

4.5
24 ratings, 23 with a written review
5 star
88%
88%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
13%
13%

Your trust is our top concern.

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Inspire implant surgery
I have seen Dr. Ito in consultation , sleep endoscopy, and for my implant surgery. He is very pleasant , willing to answer any questions you may have , explains very thoroughly what to expect through the entire process. Very timely. I was impressed on how fast the inspire surgery was scheduled after sleep endoscopy approximately 3 weeks after. The entire staff was wonderful throughout the process. I would definitely recommend Dr. Ito to everyone
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Paula Woodliff – Feb 26, 2024
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Would not recommend
Very rude staff and had to go elsewhere for treatment should not be an Ent if he doesn't know what he is doing
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Jul 02, 2023
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Life-changing!
I’ve struggled greatly with nasal breathing troubles for the majority of my life — up until now. Before meeting Dr. Ito, I had tried a large variety, if not the entirety, of interventions available to me: medications, allergy shots, surgeries, etc. I started to feel hopeless that I would never be able to breathe normally. Then I met Dr. Ito; I had already anticipated that surgical intervention would be the best course of action, but he took the time to educate me on my conditions, and told me another route of surgery (than I had originally been referred for) would be the better choice. He gave me hope, and I trusted him. Surgery was scheduled for the end of May; quick, easy, and not too painful of a recovery. I’m a month out from surgery — my panic attacks, and anxiety overall have been extremely reduced, and I can sleep, just because of the fact that I can breathe. Dr. Ito is a breath of fresh air, literally. Dr. Ito, if you are reading this, thank you for changing my life.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Amanda Rose – Jul 03, 2022
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Dr. Ito has been incredibly helpful in treating my diagnosis which meant a complicated surgery due to a prior surgeons error. He has been able to answer my many questions and offer good advice for after care as well. I am comforted to know I can be confident in his ability to treat my diagnosis going forward. I would highly recommend him.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
TN – Mar 01, 2022
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I am presently suffering from a long term serious case of post nasal drip. Dr Ito has seen me several times inspected my nasal passages and tried two remedies to no avail. My problem with Dr Ito is that he doesn’t care. His treatment from day one was not explanatory, informative or friendly. He consistently would proscribe one thing and tell me to get back in 60 or more days allowing giant gaps in communication and care. After well over a year of treatment, I am feeling helplessly trapped with this life altering malady. From day one, I felt a coldness and indifference from Dr Ito. When I discovered an infection in my mouth that could be the cause Dr Ito refused to discuss the possibility of the infection causing my nasal drip without seeing me and adamantly scheduled an appointment 60 days later and the day after a bladder chemotherapy treatment that I was sure I couldn’t make. I had to cancel that appointment after he made me wait 60 days to see him. I have yet to hear from him.
What went well
  • Appointment wasn't rushed
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Long wait times
4 others found this helpful
Helpful
Jack DEMEMBER, Ph.D. – Dec 08, 2021
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Dr. Ito is knowledgeable and patient with excellent bedside manner. He did an outstanding job in correcting my mother's issue safely and compassionately. Highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
ANNE JOHNSON – Oct 12, 2021
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I have been suffering from Nasal polyps for several years now, and I can genuinely say that if it were not for his care and knowledge, I wouldn't have the quality of life that I do now. He's a very down to earth guy, and he went out of his way to make time and accommodate me in his schedule, despite short notice. Surgery was an outstanding success, and it has revolutionized my life. I cannot thank him enough, and I genuinely mean that statement. Thank you for your professionalism, and care. Great Doctor, I highly recommend him. I have been surgery free for over two years now, and the polyps never came back. Amazing guy, and a great doctor. Karthik
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Karthik – Aug 05, 2021
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I’ve seen Dr. Ito since 2018. I’d wake up many times at night, sometimes gasping to breathe. My brain would be telling me to wake up and breathe! I couldn’t breathe through my right nostril and my PCP told me to see an ENT. I saw Dr. Ito. I had a deviated septum. Surgery was scheduled. Due to unexpected health issues, my surgery was postponed. Then the pandemic hit and elective surgeries were canceled. On 7/17/21, my surgery took place at UMASS Memorial in Worcester. 5 days later I had my first post-op appointment and the splints in my nose taken out (no big deal). I took a breath through my nose and loudly said “Oh my God, this is the first time I can breathe out of my right nostril in YEARS!” I was so happy, relieved and thanked him several times, huge difference! His expertise, thoroughness, patience in explaining so I understood, his welcoming, calm, compassionate manner, sense of humor and friendly staff are why I recommend Dr. Ito highly! Tell him I sent you!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Suzanne Perdue – Jul 24, 2021
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I have been going to talk toDr. Ito for two years now for my sinuses. He promised me he could fix me. On my visit today he told me my sinusitis is gone. He did it he fix it and I can’t thank him enough and I would highly recommend him to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lynn Jordan – Jul 15, 2021
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My recent interactions with Dr. Ito have left me with a remarkable amount of respect and gratitude. While facing surgery to remove a pituitary tumor, I was experiencing anxiety which Dr. Ito helped to calm by thoroughly explaining the procedure. When surgery was conducted, he personally followed up with me, updated me and discussed my healing. Dr. Ito's interpersonal communication skills were excellent when dealing with me encouraging questions, concerns and comments. As anticipated, the procedure went well, Dr. Ito's portion of the procedure was flawless and my healing and post op appointments continue. I would highly recommend his services. -Sam Ducharme Woodstock, CT
What went well
No results
What could be improved
No results
Helpful
Sam Ducharme – Apr 29, 2021
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I could barely breathe through my right nostril due to an injury. Dr Ito performed surgery on me and after 6-8 weeks I was already able to breathe better when going to bed or exercising. A year later, I face no issues and I'm able to breathe just as well, if not better, than before my injury. The overall healing process went great because my symptoms were kept to a minimum and no adjustments had to be made due to Dr. Ito's outstanding performance
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kevin Nguyen – Mar 12, 2021
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To start off I'm not a person that reviews much of anything period, however with respect to Dr. Ito I feel compelled to write him a five star review! After years of dealing with nasal polyps, whizzing and sinus infections I finally decided enough! I had to fix these sinus issue's before they cause more me problems as I age. I did some internet research on local Dr. and Dr. Ito was not my first choice but due to retirement of my first pick, I decided to contact Dr. Ito office. I'm glad I did, my visit was straight forward Dr. Ito advised me of all the issue's and made recommendation's. Following Dr. Ito prognosis for (us car guys out there) has turned my single barrel carburetor into duel quads!! It's been over a year since my surgery no whizzing, no breathing out of 1 nostril, no polyps returning and best of all no sinus infections. Dr. Ito has exceeded my expectations in his professionalism, guidance, no frills advise, I highly recommend Dr. Ito, from someone who doesn't review.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Kevin Snow – Mar 11, 2021
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Dr. Ito performed sinus surgery on me after I had meningitas. I would very highly recommend Dr. Ito. He is amazing to say the least. He doesn't rush you and explains everything. He is very caring about his patients. He speaks to you like you matter and not just another patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 15, 2020
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When my original ENT doctor retired, I did not think I would find anyone with the experience and professionalism that I was used to. I needed a doctor with experience and knowledge. Well, Doctor Ito's knowledge is beyond his years. He listened to my concern and identified the issue, then offered real solutions. My life is better because of him. He is an excellent doctor and I highly recommend him to anyone. I can't say enough good things about his practice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Don Haskins – Aug 20, 2020
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Dr. Ito is without a doubt one if the best ENT doctors I have ever seen!! He is professional, kind compassionate and extremely great at what he does. I had a deviated Septum surgery, he did a phenomenal job. I can taste, talk, and smell again! He always calls personally to check up on me. I can not recommend him enough, his work is exceptional!!! I am blessed to have found him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Paula K – Jul 14, 2020
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I had a nose bleed that just would not stop. Went to ER in another hospital and they could not treat my condition, I was actually told to go to UMASS for treatment. I went to the ER there and met Dr. Ito. Bottom line he is the best, figured out the problem, operated and fixed my condition. A very nice person, professional, and explains everything in terms a normal person can understand. A pleasure to meet Dr.Ito. I can understand why the hospital holds him in high regards. Talented and a great people person.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Linn Swenson – Mar 11, 2020
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Dr Ito did my nasel surgery, he fix me so I can breathe better. I had bad sinus infections he made every visit easy and was kind. His bed side manner is best I have seen in a long time
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Sara – Feb 20, 2020
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He was great at explaining what the issue was and it required surgery. The pre surgical visit was excellent and the surgery went great. The follow up visits have been quick and everything is going great. Dr. Ito fixed an issue I have been dealing with for years. I highly recommend Dr. Christopher Ito.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Jonathan Blanchard – Feb 13, 2020
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I absolutely recommend Dr. Ito on every single count. 1. Fantastic surgeon! 2. Very friendly/Easy to talk to. 3. Kept me informed about everything with my current and possible future care. 4. Showed he cared about my full recovery by adding a follow-up when full recovery wasn't evident at normal final follow up. I have been a mouth-breather forever. I simply couldn't breathe out of my nose well. Nothing helped and as time passed my breathing slowly went from difficult to "feels like I'm trying to breathe through a straw at a Boba Tea shop". Plus, I could never smell well and this too was getting worse. After seeing Dr. Ito, he set me up for a septoplasty/sinuplasty very quickly. The surgery was my first major surgery under anesthesia and my first major surgical recovery. It was no big deal. Healing was quick and clean. The second Dr. Ito removed my stents, I could breathe! He honestly changed my life. There has been such a benefit. If you need an ENT doctor/surgeon go to him!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Lauren G. – Sep 09, 2019
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I had NO sense of smell for almost 7 years! Most people don't realize that your sense smell is over 80% of what you taste. I love to cook and it was incredibly depressing not to be able to taste what I made. I had another surgeon perform 3, very painful, sinus surgeries prior to meeting Dr. Ito. After I was referred to Dr. Ito, he formulated a treatment plan and performed surgery that was an immediate success! My sense of smell was restored when I left day surgery, that was almost a year ago. I have been able to smell (without being on Prednisone) for an entire year. The treatment plan that I follow, keeps the disease at bay. I would shout his name off of rooftops if that would help others who are plagued with loss of smell, it is a huge loss and sadly most people fluff it off. Dr. Ito is a wonderful, skilled, caring doctor and he listens to his patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Deana C. – Sep 03, 2019
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About Me

biography

Dr. Christopher Ito, MD is a head & neck surgery otolaryngologist in Worcester, MA and has over 10 years of experience in the medical field. He graduated from ALBANY MEDICAL COLLEGE in 2011. He is affiliated with UMass Memorial Medical Center-Memorial Campus. He is accepting new patients.
  • Ear, Nose, and Throat

  • General Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Augusta University Medical College Of Georgia

    Fellowship Hospital, 2017
  • University Of South Florida Morsani College Of Medicine

    Residency Hospital, 2016
  • Albany Medical College

    Medical School, 2011
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Ito is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Locations

    UMass Memorial Medical Center - University Campus

    UMass Memorial Medical Center - University Campus55 Lake Ave N Worcester, MA 01655
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 5:00pm
      • Tue: 8:00am - 5:00pm
      • Wed: 8:00am - 5:00pm
      • Thu: 8:00am - 5:00pm
      • Fri: 8:00am - 5:00pm
    • Directions

    Affiliated Hospitals

    • UMass Memorial Medical Center-Memorial Campus

      119 Belmont St
      Worcester, MA 01605
      Recipient of 3
      hospital awards
    Learn more about how Healthgrades measures Hospital Quality