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Dr. Christine Ng, MD

Dr. Christine Ng, MD

Dermatology*
35+ years of experience

Dr. Christine Ng, MD is a dermatologist in Jacksonville Beach, FL and has over 35 years of experience in the medical field. Dr. Ng has extensive experience in Skin Cancer & Excision. She graduated from Loma Linda University School of Medicine in 1986. She is affiliated with Baptist Medical Center Beaches. She is accepting new patients and telehealth appointments.

3.5 Star Rating
Based on 17 reviews 3.5 Star Rating (17 reviews)

Advanced Dermatology

1361 13th Ave S Ste 180 Jacksonville Beach, FL 32250
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Ng specializes in the area of Internal Medicine. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Ng's Reviews

Likelihood to recommend Dr. Ng

3.5
17 ratings, 12 with a written review
5 star
53%
53%
4 star
6%
6%
3 star
12%
12%
2 star
0%
0%
1 star
29%
29%

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Cursory Examination: In a Hurry to Make $$
When I went to Dr. Ng, I asked for an overall skin check. At best, she examined about 25% of my skin. She was in a hurry to arm herself with liquid nitrogen so she could begin zapping (cha ching for each zap). She zapped several spots that needed it, but missed so many more. She just isn't thorough. Patient beware.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Wait times
What could be improved
  • Office environment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jan 06, 2023
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Dr Ng is a talented diagnostician who provides excellent care. My family has seen her for over 22 yrs and find her superior to any other dermatologist we've known.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Betsy F. – Sep 08, 2021
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I’m trying to choose a dermatologist. My friends tell me Dr Ng is excellent, but they are turned off by the front desk staff and are considering leaving the practice because of that. I also see the same sentiment in several of the reviews. Being treated courteously, professionally, and empathetically in a doctors office is important to me. Does Dr Ng speak to this issue? It appears to be a problem. Thank you.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
Helpful
Connie Lyons – Jun 18, 2021
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Excellent visit with Dr. Ng and staff. She takes time to listen and offered me alternatives. She is a true clinician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 05, 2021
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Dr. Ng is a fine doctor but I will not return because her billing person was incredibly rude when I asked her why she charged me $170 for a consult instead of my insurance's copay. She asked if I knew what a "deductible"was when she didn't know what a "copay" is. A three way call with my insurance company confirmed that I should've only paid the copay. She insisted to the BC/BS patient advocate that is what she was to collect. Well, FOUR months later she called me to tell me a refund check was coming in the mail. Dr. Ng you need to know this. I would've liked to continue seeing her as a patient but this left a bad taste in my mouth.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
What could be improved
  • Office environment
  • Staff wasn't friendly
Helpful
Feb 11, 2021
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I liked Dr. NG but find her pretty expensive. I have Medicare Advantage and could not afford to go to her.
What went well
No results
What could be improved
No results
Helpful
May 05, 2020
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Very caring doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
FL – Jan 21, 2019
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I've had many derm issues throughout the years, leading me to several offices throughout FL & other states, too. I've been a patient here for 5+years. At first coming 3times a yr, now only 1. I've moved away from Jax, and travel for the great experience I receive at Advanced Derm. I've had my fill of rude medical staff; I've NEVER had that experience here. Many women can relate, our face is a complex matter. Doctor Ng & staff make me feel right at home. If you live in Jax consider yourself lucky
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Janelle in Jacksonville, FL – Sep 14, 2016
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Been seeing Dr. Ng for years. She is the BEST. I have been to other dermatologists but once I found Dr. Ng, there was no one else to see. Seeing her is the best experience I have ever had at a doctor's office. She seldom runs late so I never have to sit in a waiting room for more than a few minutes. Her staff is always pleasant and easy to deal with.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sheryl Cline in Jacksonville, FL – Sep 14, 2016
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Dr. Ng is my favorite doctor to visit for a myriad of reasons: 1) I have never had to wait more than 10min for my appointment (besides the first visit when I had to fill out my paperwork) 2) They call me when it's time for my next checkup - I don't have to remember! 3) The entire staff from check in to check out is so kind, and goes out of their way to help me 4) The sample basket has amazing goodies I highly recommend Dr. Ng to anyone looking for a thorough and pleasant dermatologist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jacksonville Beach, FL – Sep 13, 2016
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Dr. Ng is very nice and professional. It's her front office and billing staff are unprofessional and condescending. I will never come back because of the staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
12 others found this helpful
Helpful
Jacksonville , FL – Sep 07, 2016
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Office personnel are lacking customer service and basic professionalism. I will not be returning.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
10 others found this helpful
Helpful
Ms See Stars in Jacksonville, FL – May 17, 2016
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About Me

biography

Dr. Christine Ng, MD is a dermatologist in Jacksonville Beach, FL and has over 35 years of experience in the medical field. Dr. Ng has extensive experience in Skin Cancer & Excision. She graduated from Loma Linda University School of Medicine in...read more
  • Dermatology

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Mayo Clinic Alix School Of Medicine

    Residency Hospital, 1993
  • Mason Clinic

    Residency Hospital, 1989
  • Loma Linda University School Of Medicine

    Medical School, 1986
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Online Care For Eczema (Sponsored)

Locations

Advanced Dermatology

Advanced Dermatology PA1361 13th Ave S Ste 180 Jacksonville Beach, FL 32250
1

Affiliated Hospitals

  • Baptist Medical Center Beaches

    1350 13th Ave S
    Jacksonville Beach, FL 32250
    Recipient of 6
    hospital awards

    Outstanding Patient Experience Award™ (2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Patient Safety Excellence Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality