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Dr. Charles Wells, MD

Dr. Charles Wells, MD

Sleep Medicine*

Dr. Charles Wells, MD is a sleep medicine internist in Macon, GA. He is affiliated with medical facilities such as Piedmont Macon Medical Center and Atrium Health Navicent Peach. He is accepting new patients and telehealth appointments.

2.6 Star Rating
Based on 9 reviews 2.6 Star Rating (9 reviews)

Practice

275 Sheraton Blvd Macon, GA 31210
Telehealth available

Make an Appointment

(478) 745-5779

At a Glance

  • Area of Expertise
    Dr. Wells specializes in the area of Neurology. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ • See hospitals
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Dr. Wells' Reviews

Likelihood to recommend Dr. Wells

2.6
9 ratings, 7 with a written review
5 star
33%
33%
4 star
0%
0%
3 star
0%
0%
2 star
22%
22%
1 star
44%
44%

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Worst Experience Ever for Writing a Review Here!
I was 'fired from being a patient' by Dr. Wells' office manager. She said I was fired 2 years ago (when I wrote a rating) & now I can't get them to sign off on paperwork for my new, much-needed, CPAP machine. My 2 recent visits were paid for by Medicare & Blue Cross--no one told me during those visits that I had been fired! I would have written a lot worse rating if I had only known what a difficult time it would have caused me--Believe these ratings about how rude his office help is!!!
What went well
No results
What could be improved
  • I didn't feel respected
  • Staff wasn't friendly
4 others found this helpful
Helpful
Argen Edwards – Nov 08, 2023
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Like many other complaints, I, too, have had difficulty in getting a return phone call from his staff. I have no complaint about Dr Wells as he appears to be very knowlegable and communicates well. However, this is his office and he needs to instruct his office personnel to better respond to his patients. I too, am about ready to change physicians thanks to his inept office staff.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
6 others found this helpful
Helpful
Apr 22, 2020
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Excellent sleep specialist. I have had no problems with communication. If you have narcolepsy and live in Middle GA, Dr. Wells should be your first choice since he is a neurologist. Pulmonologists lack the expertise he has when it comes to narcolepsy. He also has strong ties with Emory, which, along with Stanford, is one of the two main centers for narcolepsy research and drug trials. Highly recommended.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Mar 13, 2019
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NEVER ANYONE AVAILABLE TO SET-UP AN APPT WHEN NEEDED, HAVE TO CALL BACK REPEATEDLY. CONSIDERING CHANGING PRACTITIONER AS THIS IS A RECURRING & CONTINUING PROBLEM AT 478-745-5779. ANNOYING & TIME CONSUMING FOR PROFESSIONALS WHO DO NOT HAVE THE TIME TO INDULGE IN THIS NONSENSE. STOP IT ALREADY!
What went well
No results
What could be improved
  • Difficult to schedule appointment
17 others found this helpful
Helpful
BRIGITTE P. WILLIAMS in MACON, GA – Jun 18, 2018
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I saw Dr. Wells for the first time on yesterday. His staff was kind and professional. They quickly made my appointment and when I arrived I didn't have to wait long. Both Dr. Wells and his Nurse Practitioner explained everything in depth to me so that I understand my treatment options and they answered all my questions. Dr. Wells is just one of the most pleasant doctors I've ever met. His bedside manner is exceptional.
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Macon, GA – Nov 01, 2017
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I've called numerous times to get a sleep study scheduled. Every time, including when an actual person answers, I get transferred to an answering machine. I've left several messages and have yet to be called back. Seriously, my doctor, my insurance company, everyone I talk to, says he is the best in town. I've got a Dr's referral. Just can't get through his staff/phone service to get an appointment. Very Frustrated....ready to go "out of network", honestly.
What went well
No results
What could be improved
  • Difficult to schedule appointment
11 others found this helpful
Helpful
Atlanta, GA – Mar 17, 2017
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Dr. Wells seems to be a knowledgeable and caring physician, and his PA is as well. I would rate much higher if it were possible to communicate with his office. I have called many times and even when I call a specific extension, I get a recording. I understand that. It happens. What I don't understand is that only once in many (over 15) messages I have left did I get a callback... and that began with a complaint that I must have done something wrong.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
12 others found this helpful
Helpful
Macon, GA – Feb 21, 2017
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Leave a review

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Sleep Spotlight

About Me

biography

Dr. Charles Wells, MD is a sleep medicine internist in Macon, GA. He is affiliated with medical facilities such as Piedmont Macon Medical Center and Atrium Health Navicent Peach. He is accepting new patients and telehealth appointments.

  • Sleep Medicine

  • Neurology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Emory University Hospital

    Residency Hospital

  • Grady Mem Hospital

    Residency Hospital

  • Emory University

    Medical School
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
- 
Neurology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Healthgrades Tips for Finding Care for Sleep Disorders

Locations

Practice

North Macon Family Physicians LLC275 Sheraton Blvd Macon, GA 31210
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 12:00pm
  • Directions

Practice

Avery Partners Inc1715 Watson Blvd Warner Robins, GA 31093
2
Sleepmed Inc.435 2nd St Ste 430 Macon, GA 31201
3
Charles C Wells770 Hemlock St Macon, GA 31201
4

Affiliated Hospitals

  • Houston Healthcare

    1120 Morningside Dr
    Perry, GA 31069

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home

    4% lower than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    2% lower than the national average

    View all patient feedback

  • Upson Regional Medical Center

    801 W Gordon St
    Thomaston, GA 30286

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback

  • Atrium Health Navicent Peach

    1960 Ga-247conn
    Byron, GA 31008

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    7% lower than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality