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Dr. Charles Randall, MD

Dr. Charles Randall, MD

Gastroenterology*

Dr. Charles Randall, MD is a gastroenterologist in San Antonio, TX. Dr. Randall has extensive experience in Esophageal Disorders. He is affiliated with medical facilities Methodist Heart Hospital and Methodist Hospital. He is accepting new patients and telehealth appointments.

3.6 Star Rating
Based on 13 reviews 3.6 Star Rating (13 reviews)

Gastroenterology Clinic of San Antonio

8550 Datapoint Dr Ste 200 San Antonio, TX 78229
Telehealth available

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Dr. Randall is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

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Dr. Randall's Reviews

Likelihood to recommend Dr. Randall

3.6
13 ratings, 6 with a written review
5 star
62%
62%
4 star
0%
0%
3 star
0%
0%
2 star
15%
15%
1 star
23%
23%

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The best
He is the most thorough and caring doctor I have ever been to. I have sent several friends to him as well and they say he’s the best doctor they’ve ever been to.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 27, 2025
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I'd seen 3 'experts' previously who incorrectly diagnosed me with Gastroparesis. Dr. Randall realized it wasn't by performing an EGG and checking my stomach waves which were spastic/fast not slow, so I was on medication that made me worse. He rectified this and the medication he put me on did help a lot. I still have my condition and I wasn't happy that he continued to suggest additional meds as I don't want to take a lot of meds but I must credit him for being the only dr to get the diagnosis of stomach arrythmia correct. He thinks outside the box, he's all about what it is, not doing expensive tests and he's honest and highly intelligent. If you have stomach issues that nobody seems to have answers for, I recommend him, he's one of the only drs who isn't interested in making money as much as healing people.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Candice Daquin – Jun 22, 2020
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Organization issue
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
2 others found this helpful
Helpful
Aug 07, 2019
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The doctor may be ok. But the office is horrible. With a CURRENT balance, and an insurance question, they will not even check you in for your appointment. Making you “late” for your appointment, then waiting for over an hour, and NEVER responding to Pharmacy requests for refills. They also charge for all postop appointments by scheduling them outside postop time periods. I drove over an hour, wasting time and gas, and have ended up firing this office!
What went well
  • Appointment wasn't rushed
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
9 others found this helpful
Helpful
Mar 26, 2018
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As unpleasant as a colonoscopy can be, I felt completely comfortable with Dr. Randall and his support staff. Environment was calm and relaxed. The worst part truly is the prep for the procedure. I highly recommend Dr. Randall for his knowledge and his concern for his patient's comfort.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Terri in San Antonio – Nov 02, 2017
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Dr Randal was great but his PA was RUDE! and because of her I won't go back. And the reason for only two stars. Sounds like she's very bitter and has no care for the patients.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Staff wasn't friendly
16 others found this helpful
Helpful
Debbie battista in San Antonio – Apr 04, 2016
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About Me

biography

Dr. Charles Randall, MD is a gastroenterologist in San Antonio, TX. Dr. Randall has extensive experience in Esophageal Disorders. He is affiliated with medical facilities Methodist Heart Hospital and Methodist Hospital. He is accepting new patients and telehealth appointments.
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Washington U/barnes Jewish Hospital

    Fellowship Hospital
  • Vanderbilt University Mc

    Residency Hospital
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Dr. Randall is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

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    Locations

    Gastroenterology Clinic of San Antonio

    Gastroenterology Clinic of San Antonio, PA8550 Datapoint Dr Ste 200 San Antonio, TX 78229
    1

    Affiliated Hospitals

    • Methodist Heart Hospital

      7700 Floyd Curl Dr
      San Antonio, TX 78229
      Recipient of 37
      hospital awards

      America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2025, 2024, 2023)

      Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

      America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2025, 2024, 2023)

      Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

      View all awards
    • Methodist Hospital

      7700 Floyd Curl Dr
      San Antonio, TX 78229
      Recipient of 57
      hospital awards

      America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2025, 2024, 2023)

      Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

      America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2025, 2024, 2023)

      Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

      View all awards

      How patients felt about the care they received at this hospital.

      84%
      Patients said they were given information about recovering at home
      77%
      Patients said that nurses always listened to them and explained things well

      2% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality