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Dr. Charles Lilly, MD

Dr. Charles Lilly, MD

Orthopedic Surgery*
40+ years of experience

Dr. Charles Lilly, MD is an orthopedic surgeon in Mount Pleasant, MI and has over 40 years of experience in the medical field. He graduated from Wayne State University in 1980. He is affiliated with medical facilities McLaren Central Michigan and MyMichigan Medical Center Clare. He is accepting new patients.

3.7 Star Rating
Based on 9 reviews 3.7 Star Rating (9 reviews)

Practice

2890 Health Pkwy Mount Pleasant, MI 48858

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Dr. Lilly's Reviews

Likelihood to recommend Dr. Lilly

3.7
9 ratings, 3 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
33%
33%

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He doesn't take much time with patients. Have your questions ready to go and ask quickly. But he's a very good surgeon. His office ignores voicemail but in person they're great. They provided me with a letter I needed immediately. Another time there was a hiccup with my insurance resulting in a $300+ bill. I explained it to the secretary and she said she'd work it out for me. Saved me from the hassle of dealing with the insurance company myself.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
1 other person found this helpful
Helpful
Lake – Mar 07, 2018
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Rude and short. Clearly overworked, understaffed and doesn't take the time with each patient that they need. Honestly he herds us in like cattle and gives cookie cutter solutions while assuring that if there is a complication or issue that he could have nothing to do with it instead of searching fervently for the answer, like a medical doctor is bound to perform as in his oath that he must take to be helpful no-matter-what the fiduciary standing of his patient is. Poor bedside manor. Awful.
What went well
No results
What could be improved
  • Long wait times
4 others found this helpful
Helpful
Mount Pleasant, MI – Apr 03, 2017
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Refused to take issues seriously after a botched casting. Incorrectly recording conversations in medical documentation to intentionally cover his own grave errors. Spent too little time diagnosing because evidence of his errors would be visible to others in the medical community. This resulted in a much longer process for discovering the true ailments that have now been confirmed by several, reputable doctors. Rude and negligent. I lost the best years of my life. His license should be revoked.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
12 others found this helpful
Helpful
Can't Walk Correctly Anymore in MI – Apr 03, 2016
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About Me

biography

Dr. Charles Lilly, MD is an orthopedic surgeon in Mount Pleasant, MI and has over 40 years of experience in the medical field. He graduated from Wayne State University in 1980. He is affiliated with medical facilities McLaren Central Michigan and MyMichigan Medical Center Clare. He is accepting new patients.
  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Wayne State University

    Medical School, 1980
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Central Michigan Hand Therapy LLC2890 Health Pkwy Mount Pleasant, MI 48858
1

Affiliated Hospitals

  • MyMichigan Medical Center Clare

    703 N McEwan St
    Clare, MI 48617

    How patients felt about the care they received at this hospital.

    92%
    Patients said they were given information about recovering at home

    4% higher than the national average

    90%
    Patients said they always received help quickly from hospital staff

    19% higher than the national average

    View all patient feedback
  • McLaren Central Michigan

    1221 South Dr
    Mount Pleasant, MI 48858
    Recipient of 1
    hospital award

    Joint Replacement Excellence Award™ (2024)

    Superior clinical outcomes in knee and hip replacement

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home
    82%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
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