Dr. Charles Dundas, MD
Family Medicine*
35+ years of experience
Dr. Charles Dundas, MD is a family medicine physician in Hilo, HI and has over 35 years of experience in the medical field. He graduated from Baylor College of Medicine in 1988. He is affiliated with Hilo Medical Center. He is not accepting new patients.
3.7 Star Rating
Based on 21 reviews 3.7 Star Rating (21 reviews)
Practice
346 Waianuenue Ave Hilo, HI 96720At a Glance
- Area of Expertise
- Friendly Staff
- Good Communication
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Dr. Dundas' Reviews
Likelihood to recommend Dr. Dundas
3.7
21 ratings, 13 with a written review
| 5 star | 62% | 62% |
| 4 star | 5% | 5% |
| 3 star | 0% | 0% |
| 2 star | 5% | 5% |
| 1 star | 29% | 29% |
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Doctor Dundas is amazing and will be missed as he retires. He has excellent patient care and is very reliable.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Kimberly – Jul 31, 2020
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I was absolutely devastated to learn that Dr. Dundas has chosen to retire and close his practice. I had to fire three other doctors before I found a caring and responsive physician.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Jul 01, 2020
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Very thorough!
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Dec 03, 2019
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Aloha, The best MD I've ever met in my entire life, the practice is immaculate, all the staff is incredible; professional, courteous, friendly, warm, charismatic, etc. They give you a written report after every visit, you can work with the Doctor, He listens to the patient, He makes you feel well and positive. Thank you Dr. Dundas and all the Staff. Mahalo Nui, Aloha.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Mana L. – Oct 16, 2019
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Totally incompetent
What went well
- Office environment
- Staff friendliness
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jul 26, 2019
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Insensitive and not nearly as intelligent and knowledgeable as I would have hoped an MD would be.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
2 others found this helpful
Helpful
Apr 11, 2018
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Today was my first visit - 01/25/2018. Staff was excellent - from receptionist, to the nurse, to the doctor. All around pleasant. They greet you with a smile and speak in a calming voice. Dr. Dundas was awesome and very easy to talk to. He listened to my concerns. Very pleased!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
5 others found this helpful
Helpful
Shannon Salomon in PAPAALOA – Jan 26, 2018
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Rather new in town, this doctor knows his stuff. He make accurate diagnoses and has a great bed side manner. Office staff is great, same day appointments, and the waiting area is very comfortable and relaxed. We are very pleased with this doctor. One of the best we have had.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
6 others found this helpful
Helpful
Hilo, HI – Nov 04, 2016
Thank you for the positive feedback. Your... Read More
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Excellent care and staff.
I have been seeing Dr Dundas for about a year. He was able to find what other Dr.s could no,t and has helped me with other chronic related medical issues, with the utmost of care.i have found his bedside manner to be professional , caring and thorough, leaving no stone unturned until
all matter is, treated, resolved or at least directed to a specialist who could follow up.
I am given paperwork i can understand, and refer to after leaving.
I Appreciate him much
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
10 others found this helpful
Helpful
Katherine G in Hilo, HI – Oct 30, 2016
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Unprofessional, uneducated and immature staff.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
4 others found this helpful
Helpful
Jim Paulo in Hilo, HI – Sep 24, 2016
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I have been a patient of his since moving to Hawaii. He has excellent "bedside" manner and is a very caring doctor. I never have issues or concerns that he does not address and help to resolve. His staff is truly the best that anyone can ask for. They are polite caring and give you a sense of family...I would recommend and have recommended this doctor to anyone looking for quality care. My entire family sees him and are very satisfied. Mahalo Dr Dundas you really are the best!!!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
11 others found this helpful
Helpful
Denise Lagrimas in Hilo, HI – Aug 24, 2016
We are so pleased that you had a good experience.... Read More
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$20 co-pay up front, for a well-child office visit. Pediatrician warned my 17 yr old to be cautious of weight/sugar consumption. This doc says theres no concern. Never offered or suggested a flu shot (in early January 2016), and we later found that minors can't get a flu shot at Longs or Safeway.
What went well
No results
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
2 others found this helpful
Helpful
Mom in Hilo, HI – Mar 10, 2016
We are sorry to hear that your visit did not meet... Read More
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He does not even attempt to treat patients.He has horrible bed side manner.I have 20years of records to provide my pcp but he refused to read them saying that I'm to young to feel pain
What went well
No results
What could be improved
No results
10 others found this helpful
Helpful
Feb 18, 2016
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Leave a review
How was your experience with Dr. Dundas?Overall Patient Satisfaction
21responses
Likelihood of recommending Dr. Dundas to family and friends is 3.6666667 out of 5
About Me
biography
Dr. Charles Dundas, MD is a family medicine physician in Hilo, HI and has over 35 years of experience in the medical field. He graduated from Baylor College of Medicine in 1988. He is affiliated with Hilo Medical Center. He is not accepting new patients.Family Medicine
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
John Peter Smith Hospital
Residency Hospital, 1991Baylor College Of Medicine
Medical School, 1988Baylor University
Medical School, 1988
American Board of Medical Specialties®
American Board of Family Medicine®
-
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
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Affiliated Hospitals
- Recipient of 1
hospital awardView all patient feedbackHow patients felt about the care they received at this hospital.
86%Patients said they were given information about recovering at home2% higher than the national average
81%Patients said that doctors always listened to them and explained things well5% higher than the national average
Learn more about how Healthgrades measures Hospital Quality
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