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Dr. Charles Creasman, MD

Dr. Charles Creasman, MD

Orthopedic Surgery*
45+ years of experience

Dr. Charles Creasman, MD is an orthopedic surgeon in Phoenix, AZ and has over 45 years of experience in the medical field. Dr. Creasman has extensive experience in Shoulder & Upper Arm Surgery and Knee & Lower Limb Surgery. He graduated from Tulane University School of Medicine in 1976. He is affiliated with medical facilities such as Abrazo Scottsdale Campus and Abrazo Central. He is accepting new patients and telehealth appointments.

3.6 Star Rating
Based on 83 reviews 3.6 Star Rating (83 reviews)

Practice

444 W Osborn Rd Ste 200 Phoenix, AZ 85013
Telehealth available

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Dr. Creasman's Reviews

Likelihood to recommend Dr. Creasman

3.6
83 ratings, 16 with a written review
5 star
63%
63%
4 star
1%
1%
3 star
2%
2%
2 star
2%
2%
1 star
31%
31%

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Two visits; No diagnosis
I visited him twice. The visits averaged 4 minutes apiece. I got neither a diagnosis nor a prognosis, so I still don’t know what my problem is. His advice: go to a pain doctor. No one should be treated like that. 1 star is generous.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
2 others found this helpful
Helpful
B. Raney – Jan 18, 2023
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Total Right Knee Replacement
I'm 2 weeks into healing from a Total Right Knee Replacement that Dr. Creaseman did and I must say that my knee feels a Lot better than it did before surgery!! Thank You so much Dr. Creaseman!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Earl Mines – Dec 28, 2022
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Hip, Hop, Hurray
Haven't gotten it yet, but I am September 14th the day I will be able to walk from this way now n forward more Glory to God......
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
Helpful
Julia Ann Pena – Aug 11, 2022
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Just had hip surgery and Dr Creasman himself was okay but his support staff is definitely lacking. especially Sandra. She doesn’t ask questions and has made several mistakes on my after care. Enough to make me seek out a new surgeon to make sure everything was done correctly
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
1 other person found this helpful
Helpful
Jan 18, 2022
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He is a very good doctor if your in pain he figures what to do he will order tests
What went well
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Roxane Cowan – Dec 29, 2020
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I had both knees replaced. He used Johnson and Johnson very old models. He was so nice before I had problems. After I had problems he was angry and dismissive. His solution? Had his assistant call me to see if I wanted Synvisc injections! Where do they put Synvisc injections in artificial knees? The hospital was filthy. I threw up in my bed and they never changed my gown or the sheets. Awful. I have had both revised and am in pain all the time. Thanks a lot Dr. Creasman.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Dorothy NADEAU – Nov 25, 2019
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Dr. Creasman is a stellar surgeon & with great ethics. I first went to him 14 years ago (& again yesterday for a different problem). He is no longer affiliated with Abrazo. Some reviews talking about quality of staff and answering of phones were not of Dr. Creasman's doing and that has been rectified. I met most of his staff & they are excellent. I would highly recommend Dr Chas. Creasman for any Orthopedic need. Barry Nulph, Pres. Integra Systems Corp.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Barry A. Nulph in Phoenix, AZ – Dec 12, 2018
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I am a retired registered nurse. He is one of the nicest and best doctors I have ever met. He did a successful total hip repair on my 92 year old mom. He has wonderful bedside manners and is an excellent surgeon. As I was waiting for my mom I sat next to a man who had been an Xray tech and he told me that Dr creaseman had done all of the ortho surgeries that any of his family had needed over the years and that everyone in his family agreed that doctor Creaseman is the best.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
E. Olson in Phoenix az – Oct 17, 2017
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Understand that he is a good surgeon, but his office is a disaster. Waited an hour for appt, then was told that he was 'too busy trying to catch up' to answer my questions about my surgery. I am moving ahead with the surgery, but have to say I would not recommend him because of the scheduling and communication issues. By the way, doctor, your front desk staff is fed up with the issues also.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Long wait times
2 others found this helpful
Helpful
Scottsdale, AZ – Jun 16, 2017
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Since abrazo medical group took over the office has gone from bad to worse. Doctor and assistant are okay. However the support staff are incompetent. They do not answer the phone and act as if doing their job is a crime. They have ZERO concern for patient issues. The Dr. Creasman has very little time to stay with patient. He is in and out in under 1 minute most of the time. Wait times are horrendous over the last 4 years above 45 minutes every time. The office is old and filthy, floor black mold
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Phoenix, AZ – May 25, 2017
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This is my 2nd experience with Dr. Creasman and his staff. He is the greatest, very professional yet still friendly. The whole staff is wonderful and knows what they are doing. Both surgeries were a total success. Thank you Dr. Creasman and staff
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sherry Wagner in Phoenix, AZ – Mar 19, 2017
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I called to make until appointment the staff was unprofessional impolite and rude. After 5 minutes on the phone I cancelled my appointment and called another 5 star Dr in Scottsdale. It took less than one minute on the phone to do what they couldn't do in 5 minutes.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Sirius in Glendale, AZ – Aug 11, 2016
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DO NOT SEE THIS SURGEON!! I saw this Dr for my hip pain and was thoroughly disappointed. He was in and out of the room in about a minute, ordered the wrong test for my condition which cost me an extra $400, and documented that my shoulders were injured when it was my hips. I have talked to many other orthopedic specialists who all say the same thing about him. He uses outdated techniques and does not know what he is doing. DO NOT LET HIM PERFORM YOUR SURGERY!! I wish I knew this before I saw him
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Katie K in Glendale, AZ – Aug 08, 2016
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The office staff was amazing. The PA, bar none. However when it came time to see the surgeon I was appalled. Not only was he awful to me as a patient he was abusive to his staff to the point of making me feel uncomfortable. Abrazo has really taken on a liability with this guy. I went elsewhere and had my knee replaced and I am so happy I did.
What went well
  • Staff friendliness
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Theresa in Phoenix, AZ – Jul 29, 2016
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You bailed on me. You got upset over insurance details and your new owners Bravo Medical Group and you bailed on me. I don't know what happened to you. You've gotten bitter. You treat your office staff HORRIBLY. Do you even realize that? The Office Staff gets 5 stars. You, after 14yrs of knowing you - get ONE. Signed Glen Littell
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Glen Littell in Surprise, AZ – Jun 23, 2016
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I was in a car accident about 3 years ago. I'm a little late on my survey here for the dr but this dr is amazing. I snapped my arm in half. Dr. Creasman was amazing and my arm is full use And very little scaring. You would never know I broke my arm. I would recommend this dr to anyone with a broken bone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Jan 20, 2016
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About Me

care philosophy

To help people achieve health for life.
  • Orthopedic Surgery

  • Orthopedics

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • New Eng Bapt Hospital

    Fellowship Hospital, 1983
  • Mass General Hospital Harvard

    Residency Hospital, 1982
  • University Of California San Diego|university Of California, San Diego

    Internship Hospital, 1977
  • Tulane University School Of Medicine

    Medical School, 1976
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
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Locations

Practice

Arizona Orthopedic & Fracture Surgeons444 W Osborn Rd Ste 200 Phoenix, AZ 85013
1

Practice

The Core Institute Specialty Hospital6501 N 19th Ave Phoenix, AZ 85015
2

Practice

Abrazo Scottsdale Campus3929 E Bell Rd Phoenix, AZ 85032
3