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Dr. Charlene Crisp, MD

Dr. Charlene Crisp, MD

Family Medicine*

Dr. Charlene Crisp, MD is a family medicine physician in Westerville, OH. She is affiliated with OhioHealth Grant Medical Center. She is accepting new patients and telehealth appointments.

4.7 Star Rating
Based on 60 reviews 4.7 Star Rating (60 reviews)

Practice

625 Africa Rd Ste 220 Westerville, OH 43082
Telehealth available
Patient Favorite Award

Dr. Crisp is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Crisp's Reviews

Likelihood to recommend Dr. Crisp

4.7
60 ratings, 52 with a written review
5 star
92%
92%
4 star
2%
2%
3 star
0%
0%
2 star
0%
0%
1 star
7%
7%

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Thorough, caring & professional, recommended!
I am a patient with fibromyalgia and chronic pulmonary condition (Alfa 1), and last week had persistent asthma and cough. My condition deteriorated and on Sunday I visited the “Same Day Clinic” and I was seeing by Dr. Crisp. She was very thorough, caring and professional. Per her recommendation, I made a follow up appointment with my family doctor and I am doing better in spite my health complications. If you don’t have a good family doctor I strongly recommend Dr. Crisp.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sonia – Apr 17, 2024
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She did not just write off my symptoms. She went the extra to make sure she correctly diagnosed me.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 24, 2024
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Excellent physician.
She is respectful and explains everything in detail. She takes time to answer questions and promptly refers you to any specialist needed. I’m sorry she isn’t practicing at Copc Westerville anymore. I’m definitely going to miss her. She’s one of the best.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cora Putnam – Sep 26, 2023
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Great care
Dr. Crisp was friendly, professional and efficient. She was thorough and explained everything. I felt cared for.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Judith – Aug 18, 2023
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Very responsive
I was seen on an urgent basis but nonetheless given very adequate time despite a crouded schedule. In an unhurried way all of my concerns were sympathetically and clearly addressed.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
P Brown – Jul 28, 2023
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Wonderful Dr. We will miss her immensely!
My wife and I have seen Dr. Crisp for many, many years. We have always found her to be professional, conscientious, polite, caring, and she has given us enough time to discuss our needs, and what she recommends for our futures. With her leaving the practice, it truly feels like we’re also losing a friend. We certainly wish her the best in her new position with COPD.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
Helpful
May 10, 2023
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Gonna miss her
Have had a grand journey with Dr Crisp ! Trust me I present a challenge as a patient.She has worked to get me squared away. Sorry to see her move on this summer ??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Troy Lephart – Feb 22, 2023
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Look No Further
This review is long overdue. I have been going to Dr. Crisp for a number of years and not once have I left the visit feeling rushed or uninformed. She takes the time to explain what’s going on, what medication is best for me and shows genuine concern about me and my health. Not all doctors are like that! I moved out of state three years ago and decided to keep Dr. Crisp because of the level of professionalism and care I receive. Just had my yearly physical and the trip was well worth it. I have encountered other doctors who don’t measure up so I’m glad once I found Dr. Crisp that I didn’t have to look any further!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kim Keels – Jan 03, 2023
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Great care all the time!
I had my 6 month review with Dr .Crisp. As usual, she is always professional but kind and motivating. I am very lucky to have found an excellent primary care physician so close to me who definitely cares about her patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 25, 2022
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Dr. Crisp is very professional, caring and caring.
I've been a patient of Dr. Crisp for about 9 years. She listens to my concerns each visit and doesn't assume they're not valid. She has testing done when necessary and provides the appropriate feedback. I appreciate her integrity, compassion, inclusion and directness. She explains or answers concerns/ questions so that I'm comfortable and understand the what and why for any treatment or why a medication may be changed, added or removed. I have Diabetes and Glaucoma so Dr. Crisp always reviews the dates of my visits with my Opthalmologist when we meet. Per my request she shares my visits with my other doctors and reviews test results/nformation that she receives from them. As a result, I feel like I have a medical team that's really connected for my best interest.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gloria – Aug 27, 2022
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Office visit
A doctor who listens and takes time to hear her patient concerns, an excellent doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 18, 2022
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Wonderful doctor!
Dr. Crisp is awesome! I can't say enough good things about her. She is so kind and caring and her nurse Heather is awesome too. Every time I have a health issue they always take good care of me. I will NEVER go to anyone else.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Angie Y – May 07, 2022
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Exceptional Doctor
She is knowledgeable and listens to what I have to say.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 17, 2022
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I have been with Dr. Crisp since she started with COPC. She is an amazing Doctor, and a great listener with good advice and words of wisdom. I highly recommend Dr. Charlene!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Melissa Z – Apr 12, 2022
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Office visit
Dr. Crisp is just a great doctor to talk to when you have questions. So glad she is available to us.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gina – Apr 12, 2022
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Dr. Crisp is very welcoming, friendly and down to earth. She makes you feel comfortable and explains and answers all of your questions you may have.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 11, 2022
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Dr. Chrisp is always smiling, pleasant , and really cares about her patients. She takes the time to listen and help you make good decisions regarding your treatment and overall health.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sue V. – Nov 21, 2021
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Dr.Charlene Crisp is warm, professional, skilled and takes her time with patients. I trust and value her opinion. She refers patients to a specialist when warranted and her follow up care is exceptional. I would confidently ( and have) recommend her to family and friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sheila Gill – Nov 19, 2021
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Appreciate that Dr. Crisp takes time to listen and develop a clear plan we are both comfortable with. She offers great insights.
What went well
  • Listened & answered questions
What could be improved
No results
Helpful
Marie – Nov 17, 2021
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Everything was smooth and efficient as usual. Dr. Crisp is very knowledgeable and makes you feel like she cares.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Denesha C – Nov 04, 2021
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About Me

biography

Dr. Charlene Crisp, MD is a family medicine physician in Westerville, OH. She is affiliated with OhioHealth Grant Medical Center. She is accepting new patients and telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Crisp is a patient favorite Family Medicine Physician

    Read our methodology

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    Locations

    Practice

    Office625 Africa Rd Ste 220 Westerville, OH 43082
    1

    Practice

    University Area Physical Therapy4885 Olentangy River Rd Columbus, OH 43214
    2

    Practice

    Southern Ohio Medical Center1805 27th St Portsmouth, OH 45662
    3

    Affiliated Hospitals

    • OhioHealth Grant Medical Center

      111 S Grant Ave
      Columbus, OH 43215
      Recipient of 9
      hospital awards

      America's 100 Best Hospitals Award™ (2025)

      Top 5% in the nation for consistently delivering clinical quality

      America's 250 Best Hospitals Award™ (2025, 2024, 2023)

      Top 5% in the nation for consistently delivering clinical quality

      View all awards

      How patients felt about the care they received at this hospital.

      84%
      Patients said they were given information about recovering at home
      74%
      Patients said that doctors always listened to them and explained things well

      2% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality