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Dr. Cecilia Arango, MD

Dr. Cecilia Arango, MD

Family Medicine*
30+ years of experience

Dr. Cecilia Arango, MD is a family medicine physician in Winter Haven, FL and has over 30 years of experience in the medical field. She graduated from STATEN ISLAND UNIVERSITY HOSPITAL / SCHOOL OF RADIOLOGIC SCIENCES in 1992. She is affiliated with Winter Haven Hospital. She is accepting new patients and telehealth appointments.

2.4 Star Rating
Based on 21 reviews 2.4 Star Rating (21 reviews)

Practice

500 E Central Ave Winter Haven, FL 33880
Telehealth available

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Dr. Arango's Reviews

Likelihood to recommend Dr. Arango

2.4
21 ratings, 11 with a written review
5 star
33%
33%
4 star
0%
0%
3 star
0%
0%
2 star
5%
5%
1 star
62%
62%

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Dr. Arango is without a doubt the worst physician I have ever known! She is extremely rude. She gives the worst medical care. Her Nurse Practitioners are both very good and the medical assistant Brittani is awesome. I would Never recommend this nasty lady!
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Melanie – Sep 13, 2023
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Rude and condescending nature. Does not like to be questioned regarding results and diagnosis. If you are looking for a thorough and compassionate health care provider, look elsewhere.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Srobi – Jun 09, 2023
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I've had enough
I've been a patient of Dr Arango's for about 6 years. Before Covid, it wasn't terrible. After Covid, it is impossible to get in to see anyone in a timely manner. They don't answer the phones anymore and just give you a recording to leave a message. I've done this numerous times with no response. Getting referred to another Dr takes weeks, sometimes months - sometimes it is not followed through at all. I always try to make my appointments first thing in the morning so that they're on time. Even then they aren't. Most of the time I'm sitting in the waiting room before the staff even walks in. Dr Arango has a very strong accent & she talks fast. I don't always understand even after I've asked for clarification. The only reason I stayed as long as I have is that I see her Nurse Practitioner, Carrie Carbone, & I really like her. If it was just her, I would stay. But the whole experience with this Dr's office and Bond Clinic in general has exhausted me.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
1 other person found this helpful
Helpful
Jozie – Jan 05, 2023
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Excellent
PHYSICIAN AND STAFF ARE VERY FRIENDLY
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Joan – May 19, 2022
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Best Doctor in town
After trying several Physician, I was able to find her, best thing ever happen to me, staff is amazing, Appoitment always available Best physician ever I highly recommend her
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Cheryl – May 19, 2022
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Terrible doctor. Not sure how she can be so rude and uncaring, as she waddles herself from room to room being so loud and obnoxious. I will not return to see her. I might not return to Bond Clinic. With her reviews, I'm not sure how they keep her on staff.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Sep 10, 2021
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Awful
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Melissa S Ray – May 06, 2021
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Every visit i hsve ever had with her she has been awesome. Her staff are also fantastic
What went well
No results
What could be improved
No results
Helpful
Mar 30, 2019
Our philosophy is to treat patients as family... Read More
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Did not listen. Two visits for severe muscle pain and never addressed the problem. Ended in the ED and was diagnosed within an hour after the Dr. listened. At the post ED visit she did not seem to know why I was there.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Haines City, FL – Dec 10, 2017
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Every time that I need to see the Doctor, they found an spot to put me, either with her or with her nurse practitioner. Both are great and they let me know how important is to take my medications. Both spent a lot of time with me and they listen when I'm there. I recommend Dr. Arango and Carbone her nurse practitioner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Francisco in Winter Haven, FL – Mar 15, 2016
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Great Doctor. Very knowledgable and friendly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Tulio in Winter Haven, FL – Mar 15, 2016
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About Me

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care philosophy

I am proud to be part of the Optum family of primary care doctors, specialists, and care teams focused on providing care for people ages 65+. At Optum, my team and I help you reach your personal health goals. We focus on your total well-being while...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Staten Island University Hospital / School Of Radiologic Sciences

    Medical School, 1992
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

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Locations

Practice

Hearinglife USA500 E Central Ave Winter Haven, FL 33880
1
Bond Clinic PA325 1st St N Winter Haven, FL 33881
2
  • Call
  • Fax
  • Hours
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 12:00pm
  • Directions

Practice

CRH Physician Practices LLC304 Westside Dr Douglas, GA 31533
3