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Dr. Casey Hay, MD

Dr. Casey Hay, MD

Ear, Nose, and Throat*

Dr. Casey Hay, MD is a head & neck surgery otolaryngologist in Leitchfield, KY. She is affiliated with Owensboro Health Twin Lakes Medical Center. She is accepting new patients.

4.9 Star Rating
Based on 30 reviews 4.9 Star Rating (30 reviews)

Owensboro Health Ear Nose and Throat in Leitchfield

910 Wallace Ave Ste 207 Leitchfield, KY 42754
(270) 259-2714

Dr. Hay is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. Hay specializes in the area of Otolaryngology-Head and Neck Surgery. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. • See reviews
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Dr. Hay's Reviews

Likelihood to recommend Dr. Hay

4.9

30 ratings, 27 with a written review
5 Star
97%
97%
4 Star
0%
0%
3 Star
0%
0%
2 Star
0%
0%
1 Star
3%
3%

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All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

RecentHighestLowestMost Helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Betty Jones – Nov 10, 2023
Thanks so much for taking the time to share your...Read More
×Post a ResponseAre you Dr. Casey Hay, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 03, 2023
Thank you very much for taking the time to tell...Read More
×Post a ResponseAre you Dr. Casey Hay, MD?
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
1 person found this helpful
Helpful
Robert Harrod – Sep 22, 2023
Hello, we are sorry to hear about your experience...Read More
×Post a ResponseAre you Dr. Casey Hay, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 14, 2023
Dr. Hay's Reply –
Thank you for the 5-star review!
×Post a ResponseAre you Dr. Casey Hay, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lisa Davis – Jun 30, 2023
Thank you very much for taking the time to tell...Read More
×Post a ResponseAre you Dr. Casey Hay, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Tony B – Jun 04, 2023
Thank you very much for taking the time to tell...Read More
×Post a ResponseAre you Dr. Casey Hay, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 25, 2023
Thank you very much for taking the time to tell...Read More
×Post a ResponseAre you Dr. Casey Hay, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 28, 2023
Thank you for the great rating. Your kind words...Read More
×Post a ResponseAre you Dr. Casey Hay, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 02, 2023
×Post a ResponseAre you Dr. Casey Hay, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Feb 18, 2023
×Post a ResponseAre you Dr. Casey Hay, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mary Reed – Jan 21, 2023
Thank you very much for taking the time to tell...Read More
×Post a ResponseAre you Dr. Casey Hay, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 20, 2023
Thank you very much for taking the time to tell...Read More
×Post a ResponseAre you Dr. Casey Hay, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Wade – Nov 11, 2022
Thank you very much for taking the time to tell...Read More
×Post a ResponseAre you Dr. Casey Hay, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Mark Reichenbach – Jun 21, 2022
Thank you so much for taking the time to provide...Read More
×Post a ResponseAre you Dr. Casey Hay, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dennis – Jun 18, 2022
Thanks so much for taking the time to share your...Read More
×Post a ResponseAre you Dr. Casey Hay, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
George Sandlin – Jun 09, 2022
Thank you so much for taking the time to provide...Read More
×Post a ResponseAre you Dr. Casey Hay, MD?
What went well
  • Listened & answered questions
What could be improved
No results
1 person found this helpful
Helpful
kha – Jun 02, 2022
×Post a ResponseAre you Dr. Casey Hay, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 31, 2022
Thank you very much for taking the time to tell...Read More
×Post a ResponseAre you Dr. Casey Hay, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bridget Lewis – Mar 30, 2022
Dr. Hay's Reply –
Hello, thank you for your wonderful feedback.
×Post a ResponseAre you Dr. Casey Hay, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rochelle Armstrong – Mar 12, 2022
Thank you very much for taking the time to tell...Read More
×Post a ResponseAre you Dr. Casey Hay, MD?

Leave a review

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Know Before You Go

About Me

care philosophy

Dr Casey Hay provides comprehensive evaluation and treatment of the ears, nose and throat. Some of the conditions she treats include chronic ear infections, hearing loss, tinnitus, dizziness, sinus problems, allergies, difficulty breathing through...read more

biography

Dr. Casey Hay provides comprehensive evaluation and treatment of the ears, nose and throat. Some of the conditions she treats include chronic ear infections, hearing loss, tinnitus, dizziness, sinus problems, allergies, difficulty breathing through...read more

  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Louisville

    Medical School
American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
- 
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Dr. Hay is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Focus on Eczema

    Locations

    Owensboro Health Ear Nose and Throat in Leitchfield

    Owensboro Health Ear Nose and Throat in Leitchfield910 Wallace Ave Ste 207 Leitchfield, KY 42754
    1

    Affiliated Hospitals

    • Owensboro Health Twin Lakes Medical Center

      910 Wallace Ave
      Leitchfield, KY 42754

      How patients felt about the care they received at this hospital.

      83%
      Patients said that doctors always listened to them and explained things well

      1% higher than the national average

      81%
      Patients said they were given information about recovering at home

      6% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality