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Dr. Caroline Hernandez, MD

Dr. Caroline Hernandez, MD

Internal Medicine*

Dr. Caroline Hernandez, MD is an internist in San Antonio, TX. She is accepting new patients and telehealth appointments.

2.4 Star Rating
Based on 33 reviews 2.4 Star Rating (33 reviews)

Conviva Care Center

4522 Fredericksburg Rd Ste A14 San Antonio, TX 78201
Telehealth available

Experience Check

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Dr. Hernandez's Reviews

Likelihood to recommend Dr. Hernandez

2.4
33 ratings, 5 with a written review
5 star
30%
30%
4 star
3%
3%
3 star
0%
0%
2 star
6%
6%
1 star
61%
61%

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She is very thorough with me and explained my medical illness and meds why I need to take them. Is very prompt in referrals and treatments. She explained everything in plain language to my understanding and I loved it. Thank you Dr. Hernandez I will miss you at the Topperwein clinic. The staff is amazing and professional. Love the welcoming they give. Very friendly.Great staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rebecca Guerra – Oct 04, 2023
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I love my Dr. Hernandez . I am a 73 year old stroke patient and honestly I would be lost without her . I adore her staff as well . She is a great Doctor that makes you feel like a friend . Couldn't ask for more . Highly recommended.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Maryann Elkareh – Aug 03, 2021
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My father was a patient required many referrals to many different specialists because of his conditions. I chose Dr. Hernandez because of her availability. She did not greet my father or take the time to get his medical history. I don't think she ever looked him in the eye. I was his caretaker and she charged me a $50 fee to write a letter that I needed to give to my employer. I would not recommend this physician for any of your needs if you are looking for compassion or respect. I would give her zero stars if I could.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Juan Martinez – Jul 15, 2020
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It’s always a pleasure of seeing Dr. Hernandez! She is wonderful and thorough in all my visits. She’s been taking care of my annual exam and hormone replacement boosting my energy and focus. I also have seen her for my right shoulder injury which I tore my tendon needing mri then referred out to a surgeon, and had the surgery within 10days. The coordination of my care was superb! I would highly recommend Dr. Hernandez and her staff anytime!
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
Apr 30, 2019
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She is a cold lady.Very rude.Has to contradict everything u say. It was my first visit with her. Didn't bother to read notes about my medical history. When told I needed to keep seeing my specialist Doctor she kept replying withwe can run those same test hereuntil I reminded her I have to see him every 6 months to make sure the cancer doesn't return. Responded with oh! You had cancer!? Yes! Why don't u take the time to read the notes or listen to what I say for that matter!! Don't recommend!
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
32 others found this helpful
Helpful
Upset patient in San Antonio tx – Apr 12, 2016
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About Me

Watch Dr. Hernandez's Video

care philosophy

Conviva Care Center® is a senior-focused primary care provider with more than 140 conveniently located medical centers throughout Florida and Texas. For more than 50 years, patients have experienced a healthcare home with physicians and specialists...read more

biography

Dr. Caroline Hernandez is board certified in internal medicine and is a Fellow of the American Board of Internal Medicine. Dr. Hernandez earned her Bachelor of Science in Chemistry at Trinity University in San Antonio, Texas, in 1983 and her medical...read more
  • Internal Medicine

  • General Medical Practice

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Rhode Island Hospital

    Internship Hospital
  • University Of Texas Health Sciences Center At San Antonio Long School Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Conviva Care Center

Conviva Crossroads4522 Fredericksburg Rd Ste A14 San Antonio, TX 78201
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions