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Dr. Carolene Madden, MD

Dr. Carolene Madden, MD

Family Medicine*
20+ years of experience

Dr. Carolene Madden, MD is a family medicine physician in San Marcos, CA and has over 20 years of experience in the medical field. She graduated from Universidad Autonoma De Guadalajara, Facultad De Medicina in 2001. She is accepting new patients and telehealth appointments.

2 Star Rating
Based on 13 reviews 2 Star Rating (13 reviews)

Practice

400 Craven Rd San Marcos, CA 92078
Telehealth available

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Dr. Madden's Reviews

Likelihood to recommend Dr. Madden

2.0
13 ratings, 10 with a written review
5 star
23%
23%
4 star
0%
0%
3 star
0%
0%
2 star
8%
8%
1 star
69%
69%

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Outstanding MD
I have been seeing Dr. Madden for a couple of years now. She listens and interacts very well. I never feel rushed. She takes the time to have a meaningful conversation. Highly Recommend
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 08, 2025
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Do not recommend this Dr.
Have to agree with the other negative reviews. She seems more concerned about getting through the appointment quickly and was dismissive about my concerns and questions. I switched to another primary care Dr. who is awesome and took care of the couple medical issues I had.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jun 20, 2024
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Do Not Recommend
I had a similar experience to others here. When I couldn't get an appointment with my primary doctor, I saw a different doctor for an earlier appointment. Unfortunately, I found her behavior to be rude and dismissive. The way she spoke to me made me feel like my concerns were insignificant, and it seemed like she wanted to rush through the appointment without addressing my symptoms properly. There was no thorough examination or attention given to my specific issues. I have had similar experiences in the past, which makes me hesitant about seeing doctors. However, I must mention that the nurse who assisted me was fantastic and displayed the qualities I expect from a doctor. I would not recommend choosing this particular doctor based on my encounter.
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
1 other person found this helpful
Helpful
Jun 02, 2023
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Awful
She was the rudest and most unprofessional doctor I’ve ever encountered. I couldn’t get an appt with my primary anytime soon and she came highly recommend as a back up. From the start of my appt she had an attitude and I could tell she didn’t want to help me. I told her a few times that I sensed her uncalled for tone and if she didn’t want to help me she needed to find someone else who would. She told me she thought my appt request was “ridiculous” without asking me for details as to why I requested it. If only she asked me to explain or bothered to look at my history before being so rude and unprofessional. After I broke it down for her and she saw my history she didn’t find it so “ridiculous”. Then she wanted to “start over”. I’ve never experienced someone as awful as her.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Nope! – Feb 11, 2023
Thank you for this feedback. We regret to hear... Read More
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Not a doctor to keep
While she's soft spoken, she barely spends any time with the patient. During a physical she only listened to lungs and heart and did absolutely nothing else. When I brought up questions on a couple health concerns her answer was this is not part of the physical...really?!!! What the heck is the physical for then? Isn't it to uncover underlying health issues? She did not do prostate check, did not do a reflex test, did not look at the eyes, barely looked at ears. Overall, I came out of the physical with no confidence in this doctor and certainly will not continue using her as my primary physician. If you want a physician that is thorough and willing to listen and investigate patient concerns Dr. Madden is definitely NOT the one!
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Disappointed Patient – Aug 03, 2022
We regret to hear that your visit wasn't... Read More
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She DOES NOT listen at all. She missed considering what medications I was on and wasn’t on whilst looking into getting me a referral to a specialist. Because of her mistake in communicating the wrong medications to the specialist, I can’t get my referral yet. She was also quite rude when I was communicating my past medical history with her. I’m leaving Kaiser because of this experience.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Dec 03, 2021
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I do not recommend this dr. I don’t know how she became physician in charge at kaiser San Marcos. Do not want to give too many personal details of myself but dr Madden was the opposite of attentive and would always speak Spanish to me every time she saw me even though I only speak English. I came to her with a concern about my health and she said “don’t worry only white people” get that condition
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Anon – May 26, 2020
It's upsetting to hear that you did not receive... Read More
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I used to see Dr. Madden in Encinitas before she was with Kaiser. She really cares about her patients and took the time to help me with my weight, blood pressure, etc. Great bedside manner and very personable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mel E. in Fallbrook, CA – Apr 19, 2017
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This woman is unfit to be practicing medicine. Absolutely horrible.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
Los Angeles, CA – Mar 30, 2017
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I appreciate the expert care and sensitivity I receive regarding all my medical concerns. KP is blessed having such a talented Family Medicine Doctor. I could not be more thankful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Pete in San Marcos, CA – Feb 20, 2016
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About Me

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Health care leader whose mission is to keep you healthy. Under-one-roof convenience, 24-hour advice nurse, and online access to manage your health - anytime.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Universidad Autonoma De Guadalajara, Facultad De Medicina

    Medical School, 2001
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

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Locations

Practice

SCPMG San Marcos Laboratory400 Craven Rd San Marcos, CA 92078
1
Kaiser Permanente San Diego Medical Center4647 Zion Ave San Diego, CA 92120
2