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Dr. Carol Johnston, MD

Dr. Carol Johnston, MD

Ophthalmology*
35+ years of experience

Dr. Carol Johnston, MD is an ophthalmologist in Jacksonville, NC and has over 35 years of experience in the medical field. She graduated from University of Rochester School of Medicine & Dentistry in 1986. She is affiliated with Onslow Memorial Hospital. She is accepting new patients.

4.9 Star Rating
Based on 811 reviews 4.9 Star Rating (811 reviews)

Practice

6 Office Park Dr Jacksonville, NC 28546
(910) 355-3937

At a Glance

  • Area of Expertise
    Dr. Johnston specializes in the area of Ophthalmology. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. • See reviews
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Dr. Johnston's Reviews

Likelihood to recommend Dr. Johnston

4.9
811 ratings, 41 with a written review
5 star
92%
92%
4 star
5%
5%
3 star
2%
2%
2 star
0%
0%
1 star
1%
1%

Your trust is our top concern.

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My eye exam
The attention I was given from the time I walked in to the office through the entire process and the professionalism and genuine careing.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Paul Parker – Jun 30, 2023
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Everyone was friendly yet business like
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 06, 2023
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Post cataract extraction surgeries evaluation visit: everything was very GOOD
What went well
No results
What could be improved
No results
Helpful
Apr 24, 2023
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This visit took forever, an hour and a half is unacceptable other than that staff are very professional as well as the provider.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Apr 22, 2023
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Great visit!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 20, 2023
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Cataract surgery
Dr. Johnston was very informative about my options. I especially loved the fact that she prayed with me before each surgery!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 14, 2023
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It was extremely excellent. I received the very best report from Dr. Johnston.
What went well
No results
What could be improved
No results
Helpful
Shirley A Evans – Apr 05, 2023
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You’re the best!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
LMM – Mar 25, 2023
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Eye Appointment
Very pleased with everyone
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gary – Mar 23, 2023
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Absolutely amazing experience
Dr Johnston was an amazing doctor and made sure I understood everything. She is personable and so professional and I highly recommend her for all your vision needs. The whole staff at her office was fantastic!
What went well
No results
What could be improved
No results
Helpful
Linda Smith – Mar 23, 2023
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Amazing
I had cataract surgery on both eyes and was extremely nervous before finding Dr Johnston. She and her staff put me at ease about the process. This changed me from nervous to can't wait for the second eye. My highest recommendation.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Julian Carr – Mar 23, 2023
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Great office staff it's amazing how well I can see
Great office staff and she did an amazing job for me I can actually see now
What went well
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Marea Quinn – Mar 07, 2023
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Excellent customer service, personnel great and of course nurses and Dr. Johnson.
What went well
No results
What could be improved
No results
Helpful
Mar 07, 2023
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Great Dr and staff.
I read the reviews before I had cataract surgery. They overwhelmingly were positive about Dr Johnston, so I set up an appointment. My visit went very well. The staff at Office Park was very nice and friendly. Dr Johnston is a very good Dr. We set up my surgery and all went very well. Now I've had both eyes fixed and I thank God and Dr Johnston I can see clearly and not cloudy because of cataracts. Dr Johnston is very professional and explains the process so you can understand. I recommend her very much.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
J Hatcher – Mar 03, 2023
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Eye check up
Good doctors, knowledgeable staff, excellent service
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michael Fort – Feb 22, 2023
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Excellent treatment by dr and staff
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 17, 2023
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Visit was well worth the long wait. I understand there was a complicated afternoon at the office I have respect for that but it was a long wait. However Dr Johnston and the staff are excellent. Very happy we found her
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Janet Bissinger-Hayton – Feb 07, 2023
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Excellent service as always.
What went well
No results
What could be improved
No results
Helpful
Benny Troutman – Jan 25, 2023
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Could Not Ask For A Better Experience!
From my very first of seven visits my experience with Dr. Johnston and her staff was amazing. The office is clean, well organized and the staff are friendly and professional. They have a very streamlined routine, meaning no long waits in the lobby or between each test. Dr. Johnston was very attentive, she explained in detail what would take place at my surgery, listened to my concerns about my PTSD and assured me that they could accommodate my needs. On the morning of my surgery she arrived at my bedside once I was prepped for surgery and went over things again. In the end the surgery results were wonderful because I now have 20/20 vision after 20 years of wearing Bi-focals and could not be happier! If you need cataract surgery I highly recommend Dr Johnston, she is one of Jacksonville's HIDDEN GEMS! ~ Beth Ann L.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
One of Jacksonvilles Hidden Gems! – Jan 20, 2023
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Cataract
Very thorough and caring!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 06, 2023
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Leave a review

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Eye Health Spotlight

About Me

care philosophy

The mission of Office Park Eye Center's physicians and staff is to provide and to support the highest quality medical, surgical and comprehensive eye care possible. Our professional staff pledges to make your time with us informative, comfortable...read more

biography

Dr. Johnston graduated from the University of Rochester School of Medicine. She completed her residency in ophthalmology at SUNY Health Science Center in Syracuse, New York.  Dr. Johnston is Board Certified by the American Board of Ophthalmology...read more

  • Ophthalmology

  • Anterior Segment Ophthalmology

  • Anterior Segment Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Suny Upstate Medical University Hospital|suny Health Science Ctrsyracuse

    Residency Hospital, 1990

  • University Of Rochester School Of Medicine & Dentistry

    Medical School, 1986
American Board of Medical Specialties®
American Board of Ophthalmology®
- 
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Focus on Thyroid Eye Disease

Locations

Practice

Unavail6 Office Park Dr Jacksonville, NC 28546
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:30pm
    • Tue: 8:00am - 4:30pm
    • Wed: 8:00am - 4:30pm
    • Thu: 8:00am - 4:30pm
    • Fri: 8:00am - 4:30pm
    • Sat: closed
    • Sun: closed
  • Directions

Practice

Onslow Memorial Hospital317 Western Blvd Jacksonville, NC 28546
2

Affiliated Hospitals

  • Onslow Memorial Hospital

    317 Western Blvd
    Jacksonville, NC 28546

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality