Dr. Carlos Mendoza Santiesteban, MD

The first time I saw him, having been recommended by another Bascom doctor, was in Naples; he spent 2 minutes with me and said I had to get an MRI of my head so he could see what specifically was causing my bilateral optic nerve pallor. Six weeks later, he had arranged a Telehealth appointment to review his findings. After a 40 minute delay he came on the screen and told me I was born that way and that my brain was getting younger. I thanked him and noted that he had an acute sense of humor (I am 90 years old), and, with that he ended the session that had lasted, again 2 minutes. Being suspicious of his diagnosis I started investigating causes of my condition on the Internet and learned that cranial accidents can be responsible for optic nerve damage and concluded a fall during a soccer match as a result of being tripped, that resulted in my being paralyzed for some months when I was 10 years old, was no doubt the reason for my situation. But Dr. Mendoza was too busy to ask.

Absolute disregard for patients past record history. In fact he didn't even look at it. 12 years ago I won a massive lawsuit with a hospital system in WA because their negligence caused a neurological disorder in my eyesight, among other irreversible damages. This doctor sent me on a goose chase to be checked for all kinds of test that lasted all day at so called #1 Eye care clinic where he employed at(Bascom Palmer). Long waits, crowded tight spaces, and all this in time of the era pf pandemics. Just later to tell me that it's all in my head and I have no issues. I waited all day to see him and he just tried to get rid of me in a matter seconds, telling it's all in my head. My case can easily be pulled up and put in the face of Bascom Palmer and the U-Health to get rid of this doctor who even during such hasty visit spoke SPANISH with his staff. He also brought up my medical condition that are visible from Sylvester visit and blamed my eye issue on it. Lazy sloppy doctor!