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Dr. Carla Cole, DO

Dr. Carla Cole, DO

Pediatrics*
25+ years of experience

Dr. Carla Cole, DO is a pediatrician in Garland, TX and has over 25 years of experience in the medical field. She graduated from University of North Texas Health Science Center Texas College of Osteopathic Medicine in 1996. She is affiliated with medical facilities such as Medical City Dallas and Baylor Scott and White Medical Center Sunnyvale. She is accepting new patients and telehealth appointments.

3.4 Star Rating
Based on 47 reviews 3.4 Star Rating (47 reviews)

Practice

323 N Shiloh Rd Garland, TX 75042
Telehealth available

At a Glance

  • Areas of Expertise
    Dr. Cole specializes in the areas of Pediatrics & Pediatrics. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America’s 50 Best Hospitals for Surgical Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Cole's Reviews

Likelihood to recommend Dr. Cole

3.4
47 ratings, 10 with a written review
5 star
53%
53%
4 star
4%
4%
3 star
4%
4%
2 star
9%
9%
1 star
30%
30%

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Everyone is great there!
I've been going to Dr carla coles office for several years. Anytime I call, they are always able to get my child in same day. The male practioner is wonderful with kids! They are all great though!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brittany Peters – Aug 27, 2024
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My family LOVES Dr. Cole. We have been going to her for 18 years. I trust her with my kids. She's a great doctor and a great person. I love her staff. Especially Latisha and Charity. They have been with her for the long haul. My family wouldn't know what to do without them.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
3 others found this helpful
Helpful
Shelly Guerra – Sep 16, 2021
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Carla Cole was rude with no patience but the male doctor is wonderful
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Feb 06, 2020
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Doctor is great however Staff is horrible. The wait time is LONG very long with or without appointment and the staff does a horibble job calling in medication. They have refused to call in a refill because they didn't obtain the correct amount and I refused to pay any more until I checked with my insurance company. HORRIBLE
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Oct 10, 2018
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I actually Love Dr.Cole, She Is An Extremely Great Doctor. My Son Is Sick And The Office Manager refused to see him, Because he had a previous Balance on his Account. We Have NEVER before had a Balance, And were going to Pay in full today for them to see him. They turned my SICK child Away. I believe that ever case Is DIFFERENT, And Also believe had Dr. Cole been there today, This would not have happened. Balance is 75$ BC of a change in Insurance that we recently just found out about.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
3 others found this helpful
Helpful
Mar 11, 2018
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I like some of the nurse practitioners there but I think it's ridiculous if you want an appointment that you have to call between 830 and 9 the day of or they won't help you to have an appointment. Used to have great after hours but took those away too.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Appointment was rushed
1 other person found this helpful
Helpful
AL05013 in Garland, TX – Nov 22, 2016
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Dr. Cole is actually 10 Stars. I cannot say enough great things about Ms. Cole we have been seeing her for 10years now. Ms. Cole has always been absolutely wonderful with her diagnosis with both of my children and my children absolutely love Ms. Cole. I looked all over Dallas and Garland for a good Dr. I finally talked to another Dr. Mr. Adami and my Family have been GREATLY SATISFIED EVER SINCE! Robert Cannaday
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Robert Cannaday with Margarira & Miranda in Forney, TX – Aug 20, 2016
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The Drs are Great, however the front office staffing is HORRIBLE! they never pick up phones & if your kid is sick & the front room is completely full they don't care, & will make you & your sick child stand waiting for a seat to become available even tho they have a 2nd waiting room they could offer up.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Schwiderski in Dallas, TX – Aug 08, 2016
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Excellent Physician and staff!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Dallas, TX – Jun 09, 2016
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Don't want to see this doctor again.Very unprofessional approach to my child.She just came in to the exam room and left in less than a minute.That was it.I couldn't even have the time to tell her other concerns I had about my child.I had never seen a pediatrician like this one.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
10 others found this helpful
Helpful
John in Garland, TX – Mar 30, 2016
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About Me

biography

Dr. Carla Cole, DO is a pediatrician in Garland, TX and has over 25 years of experience in the medical field. She graduated from University of North Texas Health Science Center Texas College of Osteopathic Medicine in 1996. She is affiliated with...read more
  • Pediatrics

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Univ/texas Med School San Antonio

    Internship Hospital, 1999
  • University Of North Texas Health Science Center Texas College Of Osteopathic Medicine

    Medical School, 1996
  • Biology

    Undergraduate School, 1986
  • University Of North Texas, Denton

    Undergraduate School, 1986
American Board of Medical Specialties®
American Board of Pediatrics
Pediatrics
American Osteopathic Association®
American Osteopathic Board of Pediatrics®
Pediatrics
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Locations

Practice

Garland Kids Clinic LLC323 N Shiloh Rd Garland, TX 75042
1

Affiliated Hospitals

  • Medical City Dallas

    7777 Forest Ln
    Dallas, TX 75230
    Recipient of 23
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    4% lower than the national average

    78%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
  • Baylor Scott and White Medical Center Sunnyvale

    231 S Collins Rd
    Sunnyvale, TX 75182

    How patients felt about the care they received at this hospital.

    76%
    Patients said they were given information about recovering at home

    11% lower than the national average

    74%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
  • Childrens Medical Center of Dallas

    1935 Medical District Dr
    Dallas, TX 75235
Learn more about how Healthgrades measures Hospital Quality