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Dr. Cari Sorrell, MD

Dr. Cari Sorrell, MD

Internal Medicine*
10+ years of experience

Dr. Cari Sorrell, MD is an internist in Lubbock, TX and has over 10 years of experience in the medical field. She graduated from University of Texas Health San Antonio School of Dentistry in 2011. She is affiliated with Hendrick Medical Center Brownwood. She is accepting new patients.

4.9 Star Rating
Based on 35 reviews 4.9 Star Rating (35 reviews)

Practice

3610 24th St Lubbock, TX 79410

Dr. Sorrell is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of Expertise
    Dr. Sorrell specializes in the areas of Gastroenterology & Internal Medicine. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Quiet Hospital
    Patients said the hospital this doctor practices at is quiet. See hospitals
  • Low Wait Times
    Patients are usually seen in 10 minutes or less.
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Dr. Sorrell's Reviews

Likelihood to recommend Dr. Sorrell

4.9
35 ratings, 32 with a written review
5 star
97%
97%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
3%
3%

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Dismissive of patient concerns & medical history
Dr Sorrell treated my daughter for 2 years w/no improvement of her symptoms. She ignored a previous mrcp which indicated an abnormal response to ChiRhoStim. After she focused on gastritis she never looked again at the chronic pancreatitis. My daughter never went back after a visit when she was in so much pain and started crying and Sorrell said “I don’t know what you want me to do. “ very condescending. We self referred to Baylor Scott&White, dr did one endoscopic ultrasound and looked at labs and said daughter needed a transplant. Had pancreas, spleen and duodenum removed and auto islet transplant bc pancreatitis was never treated and pancreas and spleen were too scarred to save. Eleven hour surgery and now diabetes at age 25. Sorrel kept focusing on gastritis/ esophageal spasms. She acted like it was anxiety and irritable bowel. Needless suffering bc she never listened to back pain, vomiting, nausea or considered abnormalities in pancreas. She failed my daughter.
What went well
  • Office environment
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
LPotts – Mar 25, 2023
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Awesome Doctor
She is the absolute best doctor that it has been my privilege to be a patient of. Very professional and also cares about her patients well being. She explains everything in a way that is easy to understand and addresses any concerns that you may have.
What went well
No results
What could be improved
No results
Helpful
Justin W Lewis – Jan 16, 2023
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Awesome, few times can you say that at doctors office. She makes you feel at ease to discuss anything bothering you and equally listens to family’s concerns.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 29, 2022
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Excellent physician
Dr Sorrell takes time to listen and respond to concerns. She discusses options for care and always responds to priblems within a short time. She has really professional, caring staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sandra Galyean – Sep 10, 2022
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Excellent staff and very short wait time
Dr. Sorrell is very professional and answers all questions completely. Her staff is very competent and the wait time is very short.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Linda Cammack – Sep 01, 2022
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Dr Sorrell was thorough with the procedure, and with my results. The medicine prescribed by her has totally been beneficial and hopefully has solved the problem. 95% better!!!! Very courteous and the office staff efficient. Very satisfied and highly recommend Dr Sorrell .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Katherine Leffingwell – Jul 19, 2022
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An Awesome Experience
Dr. Sorrell was kind, knowledgeable, and reassuring. She listened to my concerns and answered all of my questions. She also took the time to explain all of my labs and tests. I would recommend her wholeheartedly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
M. D. Watson – Jun 08, 2022
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Our first visit was awesome! Knowledgeable and knew exactly what to do with my treatment!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 19, 2022
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Ms Sorrell is very informative and easy going. She explains things in such a way that I felt educated and at ease about my procedure.
What went well
No results
What could be improved
No results
Helpful
Apr 08, 2022
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Dr. Sorrell was great!!
I’m a long time nurse and I’ve worked with many providers. I really loved Dr. Sorrell’s “bed side manner”. I’m glad to be in her care going forward. I highly recommend her and her team around her!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 02, 2022
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Dr Sorrell is an excellent gastroenterologist who cares about her patients. I am very fortunate to have found her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Trinidad Rodriguez – Mar 10, 2022
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An awesome doctor! She really listens to her patients and is very knowledgeable! Dr. Sorrell and her staff treated me with kindness and respect! I was extremely impressed with the care I received!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
K. Mickley – Mar 03, 2022
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She was very friendly and explained everything she was doing.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 02, 2021
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Consult regarding 10 year colonoscopy! Great bedside manner, listener, answered all questions and concerns.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sam – Nov 18, 2021
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Everyone there at the clinic had a positive and cheerful attitude. It helped to make a stressful experience easier.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 12, 2021
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Never in my life have I had such a pleasant experience at a doctor’s office! Not only was it super simple to get set up as a new patient on the online portal; I was taken back to my exam room 15 min prior to my appointment time and saw Dr. Sorrell before my appointment time as well! She was so kind, listened very compassionately to my concerns, and really made me feel well cared for. I’d recommend her and this office to anyone!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 08, 2021
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On time, very friendly and knowledgeable.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
Helpful
Rob – Oct 28, 2021
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Dr. Sorrell is very honest, trustworthy, caring, detailed oriented. She explained my procedure step by step during my consultation visit. After my procedure she went over all the details what she found. She is a great Dr. I highly recommend Dr. Sorrell. I’m glad she to have her as my Dr.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 18, 2021
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Dr. Sorrell is professional, friendly, knowledgeable and efficient. She has performed procedures on all of our family. Our adult son has Down’s Syndrome and Dr. Sorrell has established a very good relationship with him over the years. We all appreciate and trust her expertise.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 26, 2021
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The place is very professional. Dr Sorrell was very patient and answered all my questions regarding the procedure.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pgc – Aug 21, 2021
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About Me

care philosophy

To practice evidence-based medicine with compassion, respect, dignity, and sensitivity
  • Internal Medicine

  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Texas Health San Antonio School Of Dentistry

    Medical School, 2011
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Sorrell is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

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    Locations

    Practice

    Lubbock Digestive Disease Associates3610 24th St Lubbock, TX 79410
    1

    Practice

    Covenant Medical Center3615 19th St Lubbock, TX 79410
    2
    Hendrick Medical Center Brownwood1501 Burnet Rd Brownwood, TX 76801
    3

    Affiliated Hospitals

    • Hendrick Medical Center Brownwood

      1501 Burnet Rd
      Brownwood, TX 76801

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      77%
      Patients said that doctors always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality