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Dr. Bruce Kaplan, MD

Dr. Bruce Kaplan, MD

Ophthalmology*
30+ years of experience

Dr. Bruce Kaplan, MD is an ophthalmologist in Park Ridge, IL and has over 30 years of experience in the medical field. He graduated from UNIVERSITY HOSPITAL / SCHOOL OF MEDICAL TECHNOLOGY in 1994. He is affiliated with Advocate Lutheran General Hospital. He is accepting new patients and telehealth appointments.

3.8 Star Rating
Based on 40 reviews 3.8 Star Rating (40 reviews)

Practice

444 N Northwest Hwy Ste 360 Park Ridge, IL 60068
Telehealth available

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Dr. Kaplan's Reviews

Likelihood to recommend Dr. Kaplan

3.8
40 ratings, 33 with a written review
5 star
70%
70%
4 star
0%
0%
3 star
0%
0%
2 star
5%
5%
1 star
25%
25%

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My ophthalmologist for more than 25 years
Outstanding knowledgeable professional care from Dr Kaplan and the professional - tech providers as well. Office staff are helpful and kind, too. Waiting time has improved the past 2 years.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 04, 2024
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Dr. Kaplan saved my sight.
A number of years ago I had a case of shingles that went into my eyes. My eyes were almost swollen shut. He worked on me almost every day for weeks. I believe I would be blind today if it wasn’t for Dr. Kaplan.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Judy Boyer – Aug 09, 2024
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He's the best!
Dr. Kaplan is very, very thorough-- I can't say enough about him. He has taken care of me for many years and I trust him completely. He even pushes me to make sure I get good treatment from other doctors. I would definitely recommend him,
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mary Benshoof – Aug 03, 2024
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Extremely thorough
On my visit he found holes in the back of my eyes, got me to a specialist, and had the issue resolved. As a diabetic, his extreme thoroughness is worth every penny to help keep my vision. Now he’s not a big chatterbox and you may be initially shocked when he examines your eyes, but because of him I gave up on optical centers. I am going to be hard pressed to find such a doctor if he ever retires.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 08, 2024
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Will continue my visits with him and recommend him
A professional extensive exam very thorough time consuming but is very caring and checks everything. I find the staff very professional and helpful worth the time so spend for the excellent caring exam and treatment plans.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
PW – Jun 02, 2024
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I had a detached retina many years ago, and Dr Kaplan monitors it very closely. He is a thorough, fabulous and compassionate Doctor who truly cares about each patient. His staff is extraordinary and genuinely caring. Each time I visit this office, I feel like I am visiting family!!!I HIGHLY RECOMMEND Dr Kaplan and his staff. They are ALL amazing!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kathleen S – May 11, 2024
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Excellent doctor
Never had such an extensive exam. Referred me to a retina specialist and had staff make the appointment for me. I would definitely recommend him.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 22, 2024
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Outstanding care
My exam was very thorough and professional. Dr Kap is an outstanding doctor as well as being very kind and compassionate.
What went well
  • I felt respected
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
John U – Feb 14, 2024
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Thorough
Long visits but get a lot done and staff and Dr Kaplan are so friendly, kind and knowledgeable. Adele from the optical shop is also incredibly helpful.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 28, 2023
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I would be blind if not for Dr. K
Always a long arduous visit but well worth it.
What went well
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
G. Michael Moebs – Mar 23, 2023
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DR Kaplan is an excellent eye doctor. He does a complete exam and I feel my eyes are in good hands. Hes done surgery on me for glaucoma. He’s easy to talk to and very personable and caring.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 21, 2022
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Dr. Kaplan is the best.
He always takes the extra time to make sure my vision is the best it can be. I was scheduled for a six-month follow-up, but when I mentioned I had excessive floaters in one eye, he changed it to a full eye exam. He wanted to examine my retina for a possible tare and made the time in his already busy schedule. I appreciate Dr. Kaplan and would recommend him to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tom Laibly – Jul 12, 2022
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Just a quick checkup
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tom H – Jan 12, 2022
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DR. KAPLAN IS MY FAVORITE DOCTOR. HE DOES A COMPLETE EXAM AND FEEL AS THOUGH MY EYES ARE IN GREAT HANDS. HE IS ALSO VERY PERSONABLE AND WE COULD EASILY BE FRIENDS OUTSIDE OF OUR DOCTOR-PATIENT RELATIONSHIP.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
MATT – Dec 29, 2021
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Known Dr. Kaplan for many years and really like his procedure. thoroughness and concern.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
T. Koop – Dec 18, 2021
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Not a very patient doctor. Also be ready to wait for him for hours.
What went well
  • Office environment
What could be improved
  • Didn't explain conditions well
  • Long wait times
1 other person found this helpful
Helpful
Oct 20, 2021
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Very satisfied.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Sep 08, 2021
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Dr. Kaplan is very easy to work with and is very friendly and professional. I have never had an issue with Dr, Kaplan and I look forward to each and every visit now and well into the future.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 20, 2021
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Basically, a good experience. Performed procedure for pre glaucoma. Glad he caught it.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Long wait times
Helpful
Sandy Esteghamat – Jan 20, 2021
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I will never go back to see Dr. Kaplan again. I have never had a worse experience with a doctor. He was very curt with me. The first part of the exam was horrible!! It lasted a really long time! He had an extremely bright light in my sensitive eyes. Then he put sharp metal tools in my eyes and proceeded to do an exam that felt like he was trying to remove my eyeball from its socket. I was in severe pain both with the intensely bright light and the sharp tool. What he did to my eyes was intensely painful and unbearable. I couldn't move, It was traumatizing. When the excruciating exam was over Dr Kaplan told me that I had a hole and a tear in my right eye retina and a tear in my left retina. I honestly think he might have caused these issues with his exam. He said I must have laser eye exam this week and gave me the name of another doctor. I left the office with bruises under my eyes, like I had been hit in both eyes. SAVE YOURSELVES AND YOUR EYES and DON'T SEE DR BRUCE KAPLAN!!!
What went well
  • Staff friendliness
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
K – Aug 16, 2020
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About Me

biography

Dr. Bruce Kaplan, MD is an ophthalmologist in Park Ridge, IL and has over 30 years of experience in the medical field. He graduated from UNIVERSITY HOSPITAL / SCHOOL OF MEDICAL TECHNOLOGY in 1994. He is affiliated with Advocate Lutheran General Hospital. He is accepting new patients and telehealth appointments.
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Hospital / School Of Medical Technology

    Medical School, 1994
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office444 N Northwest Hwy Ste 360 Park Ridge, IL 60068
1

Affiliated Hospitals

  • Advocate Lutheran General Hospital

    1775 Dempster St
    Park Ridge, IL 60068
    Recipient of 52
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality