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Dr. Brittany Phala, MD

Dr. Brittany Phala, MD

Family Medicine*

Dr. Brittany Phala, MD is a family medicine physician in Bay City, MI. She is affiliated with medical facilities such as Ascension Standish Hospital and Ascension St. Mary's Hospital. She is accepting new patients and telehealth appointments.

4.6 Star Rating
Based on 11 reviews 4.6 Star Rating (11 reviews)

Practice

4040 N Euclid Ave Ste B Bay City, MI 48706
Telehealth available

Compare Dr. Brittany Phala, MD with other Family Medicine Physicians near you

Patient Favorite Award

Dr. Phala is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Phala's Reviews

Likelihood to recommend Dr. Phala

4.6
11 ratings, 10 with a written review
5 star
91%
91%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
9%
9%

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The best
Patient, unrushed, and a great communicator speaking in terms easy for a non medical person to understand. Has always gone out of her way to know my results and status from other providers and tests before I visit her. Strong recommendation !
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dave S – Dec 19, 2024
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Highly Recommend!
Dr. Phala is so caring, kind, professional, thorough, helpful and nonjudgemental. I never felt rushed during my initial appointment and she made me feel very safe and comfortable discussing my personal health concerns and issues. It was such a long and frustrating battle trying to find a new and GOOD MD after my doctor of 35 years retired. A friend recommended Dr. Phala and I’m so grateful she did because I couldn’t be happier. The staff is so friendly and welcoming especially Dr. Phala’s M.A.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tricia C. – Jul 16, 2024
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Caring and attentive Doctor
Easy to pre-register prior to arrival. Dr. Phala is very easy to talk to, she listens, explains conditions, possible treatment options clearly. Always willing to listen to questions and concerns.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 06, 2024
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Dr Phala always has time to listen to you
Telehealth
She always answers your questions.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Appointments are easy to make. – Mar 05, 2024
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Wonderful experience!
Dr. Phala was wonderful! She listened to me and my concerns. I had very little wait in the lobby and in the room. The Dr. came in within 3 minutes of my vitals being taken. She was easy to talk to, which means a lot to me. The staff was also very nice.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Feb 14, 2024
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Both dr’s Brittany and Sefako are kind, caring and compassionate. They are the picture of what GOOD Dr’s are like
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Feb 10, 2024
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Very kind and caring!
I would highly recommend Dr. Phala. The process of scheduling an appointment online was incredibly easy. When I got to the facility for my appointment, the waiting room was not busy and everything looked very neat and clean. The nurse that took my general information was kind and efficient. Dr. Phala was very pleasant and seemed to genuinely care about my physical and mental health and wanted to make sure we looked into anything that could be bothering me during my appointment.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Patient – Feb 06, 2024
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Highly Recommend
Always professional, kind and friendly as is all the staff. She really listens and offers suggestions.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Nichole Holmes – Jan 09, 2024
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I highly recommend Dr. B. Phala!
Dr. B Phala is always very thorough and doesn't rush your appt. She gives you time to cover whatever questions you have. I feel very at ease with her because she truly cares and is very positive and friendly.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Deana – Jan 06, 2024
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Thorough!
I am a newer patient of Dr. Brittany Phala and she was very thorough my first visit. The office has been very responsive for prescription refills. Dr. Phala was very helpful as a new patient and set up a lot of preventative health tests for me. I appreciated her and the office staff very much!
What went well
  • I felt respected
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Patient – Sep 12, 2023
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About Me

biography

Jack Jorgenson, MD, is a family medicine doctor with Ascension Wisconsin in Oak Creek, WI. He provides primary care for minor illness and injuries, preventive health screenings, routine check-ups and vaccinations. Dr. Jorgenson listens to understand...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Phala is a patient favorite Family Medicine Physician

    Read our methodology

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    Locations

    Practice

    Ascension Medical Group Bay City Family Physicians4040 N Euclid Ave Ste B Bay City, MI 48706
    1

    Affiliated Hospitals

    • Ascension Standish Hospital

      805 W Cedar St
      Standish, MI 48658
      Recipient of 2
      hospital awards

      Outstanding Patient Experience Award™ (2024, 2022)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      95%
      Patients said they were given information about recovering at home

      7% higher than the national average

      90%
      Patients said their room and bathroom were always kept clean

      13% higher than the national average

      View all patient feedback
    • Covenant Medical Center Harrison

      1447 N Harrison St
      Saginaw, MI 48602

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      77%
      Patients said that nurses always listened to them and explained things well

      2% higher than the national average

      View all patient feedback
    • Ascension St. Mary's Hospital

      800 S Washington Ave
      Saginaw, MI 48601

      How patients felt about the care they received at this hospital.

      87%
      Patients said they were given information about recovering at home

      3% higher than the national average

      75%
      Patients said that doctors always listened to them and explained things well

      1% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality