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Dr. Brett Laggan, DDS

Dr. Brett Laggan, DDS

Oral & Maxillofacial Pathology*

Dr. Brett Laggan, DDS is an oral & maxillofacial pathology practitioner in Pensacola, FL. He is affiliated with medical facilities Ascension Sacred Heart Pensacola and Baptist Hospital. He is accepting new patients.

3.7 Star Rating
Based on 36 reviews 3.7 Star Rating (36 reviews)

Practice

4850 N 9th Ave Ste 1 Pensacola, FL 32503

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Quiet Hospital
    Patients said the hospital this doctor practices at is quiet. See hospitals
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Dr. Laggan's Reviews

Likelihood to recommend Dr. Laggan

3.7
36 ratings, 14 with a written review
5 star
64%
64%
4 star
0%
0%
3 star
6%
6%
2 star
3%
3%
1 star
28%
28%

Your trust is our top concern.

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Stay Away!!! Dr Laggan is equivalent to the Grinch
What a negative experience with Dr. Laggan (also referred to as The Grinch!!!!!) He can be cruel and condescending to his patients and he missed some very important oral issues during the Dr visit with my family member. My family member had to follow up with another expert in oral surgery and more money spent just to receive a proper and full diagnosis, treatment plan and much needed surgery. He's not as great as he believes he is and needs to take many steps back and treat people in a better manner, diagnose and treat his patients properly, he also needs to come off of his high horse. Thank you for reading.
What went well
No results
What could be improved
No results
53 others found this helpful
Helpful
Nov 03, 2022
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THIS IS A MUST READ!!! Avoid Dr Laggan... read the other low ratings. If you are NOT going to get implants, then use another dentist. Very pricy and when I told him that I was opting for a lower denture rather than implants, he couldn't get me out of the chair quickly enough. I wish he had told me to just go to another oral surgeon. He proceeded with the extractions and said that there was no reason for me to come back to him for my followup... just go see my regular dentist. BUT, what he didn't tell me was that he had cracked 2 of my teeth along with jaw bone during the extractions. He just wanted me out of his office because he wasn't going to make money on me. And sure enough, I did have to reach out to my regular dentist.... 4 times... to try and pull out that bone/tooth material from inside my gums with tweezers and only a local anesthetic. Let me tell you that is NO fun. So... BEWARE or suffer a NIGHTMARE!!
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
54 others found this helpful
Helpful
Nov 22, 2021
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After 6 months of leaving voice mails, in person messages, emails, and phone calls, my dental insurance company still has not received an invoice from this practice. Now my Carecredit no interest promotional period is over and I will be paying 6 months of back interest because of this office and their ineptness. They are not motivated to bill my insurance company, because they have already received their money from Carecredit. So therefore, I do not recommend using this facility or their services. I am very disappointed in their lack of concern, lack of follow through and general lack of care.
What went well
No results
What could be improved
No results
51 others found this helpful
Helpful
Dr. Michelle Stephenson – Jun 22, 2020
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He takes time to explain throroughly and has an excellent manner. Staff is great!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Evalyn – Jul 25, 2019
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During the oral surgeon surgery he had friends show up and they carried on a conversation about what they was going to do for the weekend and this happened two different times
What went well
No results
What could be improved
No results
54 others found this helpful
Helpful
Jun 17, 2019
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I can’t thank Dr.Laggan and his wonderful staff enough ! They have been absolutely amazing, some of the sweetest people I have ever met ! I had my widsom teeth removed (they did a great job ) however I did have some complications that caused me lots of pain, they were more than happy to see me immediately as a walk in! Thank you Dr.Laggan and all of your staff for being amazing !!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Heather Platt – May 24, 2018
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Dr. Laggan is an amazing doctor and his staff is outstanding. Everyone in the office is always helpful and friendly. I have had multiple procedures done here, and have been satisfied each time. I would confidently send anyone I knew his way.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
May 22, 2018
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I needed to have a tooth that was abscessed removed and was referred to Dr Laggan by my dentist. I was so scared to have a molar cold because a previous cleaning caused my surgical site to get very infected to where I was under wound care for 3 months. dr. Laggan prescribed the proper antibiotics. I was expecting the worst with a lot of pain But I never had one bit of pain. After the anesthesia wore off a few hours later I felt like I didn't even have anything done. He's the best.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Dale Nicholson in Milton, FL Burma in home in TX – Jan 20, 2018
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Stay away from this orthodontist. Very unprofessional, never confirmed name of patient upon entering room or called them by name. Never explained what procedures he was going to do and how he was going to do them.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
48 others found this helpful
Helpful
Milton, FL – Mar 29, 2017
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Dr. Laggan was extremely caring and even got me in for my wisdom teeth to be removed in the same week as my consultation. He was available to answer my husbands call when I had questions about the medications I was taking and was very helpful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Karly in Pensacola, FL – Aug 25, 2016
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Very poor staff and unpleasant visit. Extremely over priced!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
9 others found this helpful
Helpful
Travis in Pensacola, FL – Aug 12, 2016
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Dr Brett Laggan did a wonderful job on my implant. He was very easy to talk to and every question was answered fully. The office staff was great. Not one time did they ever become annoyed at all my questions. Hannah, Angie and Vickie are very friendly and make the process extremely easy. So happy to have found them, because my daughter needs to have her wisdom teeth removed and I know she is in great hands.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Rita H in Gulf Breeze, FL – Jul 05, 2016
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I was referred for bone loss. He could have done unnecessary procedures but showed me I have NO bone loss at all. That's integrity!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Sandra in Milton, FL – Jun 15, 2016
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Dr. Laggan is very organized, professional and confident. I was very impressed with knowledgeable of the staff as well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
F. Ferguson in Pensacola, FL – May 20, 2016
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About Me

care philosophy

Forging relationships with our patients built on a foundation of trust.  Our entire team will provide you with excellent, personalized care to make your visit comfortable, pleasant, and positive.

biography

Dr. Laggan has been a provider at Northwest Florida OMS since 2010.  He began his career with the US Navy.  He earned his DDS from The Ohio State University College of Dentistry and completed residency and earned his certificate ...read more
  • Oral & Maxillofacial Pathology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Naval Medical Center Portsmouth

    Residency Hospital
  • Ohio State College Of Dentistry

    Medical School

Locations

Practice

Northwest Florida Oral and Maxillofacial Surgery P.A.4850 N 9th Ave Ste 1 Pensacola, FL 32503
1

Practice

Office121 Baptist Way Ste 1100 Pensacola, FL 32503
2

Affiliated Hospitals

  • Ascension Sacred Heart Pensacola

    5151 N 9th Ave
    Pensacola, FL 32504
    Recipient of 11
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
  • Baptist Hospital

    123 Baptist Way
    Pensacola, FL 32503
    Recipient of 3
    hospital awards

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality