Dr. Bradley Whitaker, DPM

I had my first visit with Dr. Whitaker this morning. He did an excellent job of taking care of my problem. He is friendly, thorough and professional. It was a great experience! I was also very impressed with his office staff.

Had $300 laser treatment for toenail fungus and ingrown thick toenails. No information given prior to procedure. Tech requested signatures on consent forms while she was hurriedly setting up equipment. Post procedure paperwork given but no instruction from tech or doctor (who never appeared even tho my appointment was supposedly with the doctor.) Last appointment of the day and felt rushed and uninformed. Front desk clerks were more informative than tech. Reviews indicate poor patient communication and that was my experience.

Awful customer service by staff. If a doctor makes a decision to put gatekeepers between himself and his patients, he’s responsible for their behavior. My wife had an appointment at 9:30 and arrived on time. She had preregistered online. After sitting there for 15 minutes while the receptionist Ari-something I couldn’t understand dealt with two other people, she told my wife she was late and would have to reschedule. “Ari” said my wife didn’t do the preregistration online, which she had done, but apparently something was missing in their system. How is that our problem? My wife has been suffering with an infected ingrown toenail for two weeks now and has to wait two more weeks to see a different podiatrist. Horrible customer service; avoid this place.

I have been seeing Dr. Whitaker for about 12 years & I will never go to another Podiatrist! He is so kind, thorough and yet friendly enough to help you understand your situation! I highly recommend him to anyone experiencing foot issues!

Dr. Whitaker is amazing. This man singlehandedly changed my life. Had a worsening foot injury that he jumped right into to resolve. He is very good at empathizing with you. Within 2 weeks and 3 visits he performed the procedure on my foot and fixed my problem. Amazing helpful staff. He surrounds himself with the best people so he can be the best. Would highly recommend Dr. Whitaker to anyone with foot issues.

I saw Bradley Whitaker. While he is a competent podiatrist, his office is too overstaffed to provide good service. They were aware of the excessive cost of the equipment I received and did not call my insurance company to ensure that it was covered. Instead of paying the $50 the equipment actually cost I paid almost $250.

I was not warned that sanding of bump-like calluses was not part of my office visit and I was subsequently charged the excessive amount of $115. I called the provider?s office because I thought that it must be a mistake and was snippily told that it was not a mistake. The bumps are back as the provider predicted and it is just over a month. I would have much preferred being charged for the removal of these aggravating bumps. I am $115 poorer and have nothing to show for it.