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Dr. Boris Zats, DDS

Dr. Boris Zats, DDS

Oral & Maxillofacial Surgery*

Dr. Boris Zats, DDS is an oral & maxillofacial surgery specialist in Brooklyn, NY. He is accepting new patients.

3.1 Star Rating
Based on 25 reviews 3.1 Star Rating (25 reviews)

Practice

1918 Avenue U Brooklyn, NY 11229

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Dr. Zats' Reviews

Likelihood to recommend Dr. Zats

3.1
25 ratings, 10 with a written review
5 star
48%
48%
4 star
4%
4%
3 star
0%
0%
2 star
8%
8%
1 star
40%
40%

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Terrible Experience
I had a tooth removed, and during the procedure, an implant was removed because the dentist said it was made of inferior materials and would eventually have to be replaced. I have no idea if that's true. Also, two bone implants in preparation for 2 implants.I've had extensive dental work, and this was the worst experience yet. My neck and jaw were badly bruised for a week, and I was incapacitated for e full days after the operation. This had never happened with any dental work I'd ever had before, including having 4 impacted wisdom teeth removed in one sitting! They were supposed to call in 4 subscriptions, but the pharmacy had only 3 on the first trip. I had to call the office and make another trip.The post-operative written instructions were unclear and incorrect. When I called the office for clarification I was told to ignore one set of instructions and to follow instructions on the bottle. There were none. Another phone call to get the missing information.
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Bruised in Brooklyn – Mar 05, 2025
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Excellent Oral Surgeon
I have been very fortunate to have chosen Dr. Zats to handle the implant surgery that I required. He is a superb and considerate oral surgeon, and I couldn't be more thrilled with the results, and for the ease of the entire experience. He has been there for me in emergencies, which I greatly appreciate, and I can wholeheartedly recommend Dr. Zats to anyone looking for the right oral surgeon. You can't fine better.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Francine D. – Sep 16, 2023
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Excellent doctor. Highest standards, procedure performed flawlessly .
What went well
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Alexis Ravitch – Oct 13, 2021
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I have been going to your office for many many years! I had an appointment with you 2 months ago, all went well! Today I called for another appointment, it is 12:15 Friday June 26,2020 I had no one to take me therefore I had to cancel, unfortunately I did not get the lady’s name I Just spoke to, a heavy Russian accent! She was extremely Rude, I didn’t finish speaking she hung up On me! Tried to call back no response! Seriously, probably coming in over 10-12 years although no one is very friendly, which is fine I’m there to get teeth extracted but never rude! Dr Zats was professional, did the extraction no issues thank you for that! This lady was unprofessional Rude just terrible I am an extremely nice person, made me very uncomfortable! Maybe you could discuss her phone etiquette , professionalize her phone manners! Thank You
What went well
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Staff wasn't friendly
2 others found this helpful
Helpful
Jun 26, 2020
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Excellent and amazing Doctor! I highly recommend Dr.Zats!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Inga – Nov 19, 2019
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I had multiple family members being treated by Dr. Zats including my son and my mom for various issues including tooth extractions to evaluation for broken jaw. Dr. Zats is highly professional and knowledgeable as problems presented were not straightforward and involved some critical thinking and evaluate. Dr. Zaps consulted with appropriate individuals and made the right decision for all situations. He took time to explain the pros and cos and possible complications. When it came to the procedure time for my son, everything was seamless. Dr. Zats made sure my son fully recovered form anesthesia and even followed up with the phone call the next day. His office staff is very accomodating and professional. I would only trust Dr. Zats when it comes to oral surgery procedures. He is the best!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Ellen in STATEN ISLAND, NY – Jun 19, 2019
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I was having jaw pain and ear aches and headache for over two months I was assuming it was my wisdom teeth due to my X-rays when I finally saw the doctor she said my wisdom teeth were not causing the pain and to “find another reason for all of this pain” and that’s how she walked out the room after she examined me. As a doctor your patients don’t practice this kind of stuff and don’t know everything instead of being nicer she was very rude. The ladies that work there are also rude on the phone.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Dee – Jul 11, 2018
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Had oral surgery doctors at dr zats office everything worked out great answered all my questions totally pain free
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
STATEN ISLAND – Mar 12, 2018
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Amazing doctor!!! Dr. Zats is excellent doctor, very attentive and knowledgeable. I recommended his office to my friends and my mom and got all the best feedbacks.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Val in Staten Island, NY – Jan 29, 2017
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See review on Yelp.com
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
I Rate in Brooklyn, NY – Dec 08, 2016
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About Me

biography

Dr. Boris Zats, DDS is an oral & maxillofacial surgery specialist in Brooklyn, NY. He is accepting new patients.
  • Oral & Maxillofacial Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • English

  • Russian

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Locations

Practice

Sheepshead Bay Oral Surgery1918 Avenue U Brooklyn, NY 11229
1
Office2347 Coney Island Ave Brooklyn, NY 11223
2
Office6863 108th St Apt D Forest Hills, NY 11375
3