Dr. Bess Chang, DO

Excellent office staff. Dr Chang doesn’t seam to be that interested in providing best medical care.

Terrible. Staff is extremely rude, and when called on their behavior, they don't like it. But, instead of talking to the patient directly, they call the patient's primary care doctor and tell them they decline to see the patient due to "disposition on the phone." Further, they flat out lied to the primary care Dr. They asked if care had been established with another neurologist. I told them no. And why that was the case. They told the primary care Dr. that the patient reported they have never seen a neurologist. Good riddance to a terrible dr.

Was in a hurry. Never explains anything to the patient. Even does testing without explaining the test or what it is for. Does not explain results. Give diagnosis with very little testing.

During my first visit Chang didn't introduce herself, didn't offer to shake my hand, didn't address me by name, and worst of all she didn't even make eye contact with me until 10 minutes into the exam. She was more interested in looking at her laptop. When I tried to talk to her she didn't seem interested in what I had to say, and talked over me. She has zero customer/patient skills. She may be a good doctor, but I will not be going back to her.

He then ask, "So can I get an appointment?" She says "No go somewhere." We stormed out. We've filed a complaint through Nevada State Board of Osteopathic Medicine & I do hope it helps people rethink visiting this office and to prevent mistreatment/ disrespect to people in the future.

The medical neurology admin Staff / Hiring manager which was a male , treated me with the up most disrespect! I cannot believe this place! A practice is supposed to help and encourage people not tear them down!! I recommend THAT THE DOCTOR SEPARATED from this place because the staff are horrible and rude ! Very unkind staff!

Very expensive, unfortunately my PPO approved $479 my end (on over $1000 Doc billed) for about 17 minutes work on her part. Simple, basic nerve test exam. The worst thing, it was reported there are "no problems" - everything A-OK. This belies the fact that there is still significant numbness, and nerve related pain burning, stabbing pain, in the extremity.

Hi y'all l saw her October 2019 and it was all good!! Nerve and muscle test, she did great, why l can tell you this bc I done it twice years prior prior to Dr. Chang and they were totally uncomfortable! I couldn't even finish them tests it was that bad ??????? . Dr. Chang with me had examination room manners and answered questions, explained, shared personal, l have new insurance now so l'm going back . 12/2020 ??

The rude office staff is a bad start for new patients. I experienced obnoxious behavior and had the phone shut mid-conversation. If these are the standards of a medical office, I would hate to learn what the medical standards are. I switched to another dr. Dr. Bess is not the only Dr. in town. Stay away from that place.

I saw Dr Chang 2014 before back surgery, she was recommended by my surgeon. I guess she has not improved her patient rapport. As I was scheduled for surgery an she was to conduct nerve conduction tests which required laying on an examination table and required to assume different positions, as I was in constant pain and was having difficulty in getting into position she roughly pushed on my hips to turn me on my stomach . I cried out for to STOP pushing me three times before she stopped, the pain was excruciating and she was very put out at my reaction. STUPID ME apologized to her for my reaction. SHE WAS COLD, HAD NO EMPATHY AND RUDE to the max!!!!!!!

Loved her honesty and the amount of time she spent with me!

Exceptional Neurologist and great staff.

After describing my problem she knew that I don’t have neurological problems and still suggest and run all the tests that put me for over $700 in bills. I had two different days appointments to make more co-pays for each day. It could be done in one appointment. It looks like it was not helpful for me at all, just made money out of me.

Impersonal. Was more interested in her laptop than her patient. Never looked at me nor examined any part of my body. Never asked my named.

By far the worst staff I have ever spoken too. I was on hold for 10 mins trying to make an appt, but due to billing that I was unaware of, they won’t make me a follow up for my seizures unless I pay the balance off. The supervisor told me, “they hadn’t had a chance to call me yet.” The ladies on the phone were by far the most disgusting & rudest people I have ever talked to and met. They told me to find another Dr. and they are sending me to collections and hung up. STAY AWAY!!!

Im writing this review because I feel that my visit to Dr Chang is worthy of a good review. First things first, It was very easy for the scheduler to get me an appointmnet, which i was not expecting seeing that she is a specialist. I was quite impressed with that. The office itself is clean and organized. Check in was very easy and the staff all greated me when I walked in. My wait time was around 15 minutes which was wonderful

My visit with Dr Chang was worth a good review. The office staff is just wonderful and caring. The office itself was clean and very organized. Dr Chang was very direct in her plan of action for my issues and that is something I do appreciate in a Dr. She listened to everything and was very kind and understanding to all the issues I was having. I will be reccommending Dr Chang to my friends and family. It was very easy to get an appointment and all the staff was very kind and efficient

Amazing office, staff and physician. I was able to get in in a timely manner and everyone was so helpful. My seizures are finally controlled after being prescribed different medications. Other neuros iv seen don't see to care and always put me on meds that made me sick. Im happy to have finally found a great neurologust.

Dr. Chang and her team are fantastic. They are thorough and accurate. This is a great place to go, everyone is so kind and helpful. I was seen under an hour which is great compared to other offices and I like that she is straight forward and to the point, She was to tell me what my diagnosis was and ordered the appropriate tests. The staff was able to work with my crazy schedule and get me in in a timely manner. I couldn't recommend them more. Fantastic group of caring people.

Dr. Chang and her team are fantastic. They are thorough and accurate. This is a great place to go, everyone is so kind and helpful. I was seen under an hour which is great compared to other offices and I like that she is straight forward and to the point, She was to tell me what my diagnosis was and ordered the appropriate tests. The staff was able to work with my crazy schedule and get me in in a timely manner. I couldn't recommend them more. Fantastic group of caring people.