Dr. Benjamin Wu, MD

Dr. wu Is a kind doctor and takes so much time with his patients.

Something fishy is definitely going on. Every time I go for a visit they're always charging me some kind of co-pay (even for my preventative annual check up). They always insist I pay first and they'll refund me later, but they never do.

I would give this doctor 0 stars if I could. The receptionist desk billed me incorrectly several times for annual preventative care check-up (physical and bloodwork) and will have me dispute their mistakes even though I told them beforehand that my insurance does annuals for free. They will try to come up with any excuse to make me come into the office to bill me more, you know something is up when they always insist that I pay in cash instead of a credit card. There is no point in making an appointment at this doctor's office. With or without an appointment the wait time can be anywhere from 2-3 hours. If you're going while they're on their lunch break then prepare to spend at least half the day there. I always feel like I'm being rushed when Dr. Wu is examining me and I honestly can't recommend him to anybody. There have been times when they messed up my medication refills and were told to come into the office to talk about it. I was charged a co-pay to have them fix their mistake

Great doctor. My family and I have been going to him for 10 years but in the last 2 or 3 years his front staff gets worse and worse. They are rude. When we are scheduled for an appt we would have to wait 2 hours!! I work in a medical office, so I know this is due to the front desk scheduling. I would not recommend him to family and friends because of his front desk staff.