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Dr. Benjamin Torrez, DO

Dr. Benjamin Torrez, DO

Orthopedic Surgery*
15+ years of experience

Dr. Benjamin Torrez, DO is an orthopedic surgeon in Cedar Falls, IA and has over 15 years of experience in the medical field. Dr. Torrez has extensive experience in Shoulder & Upper Arm Surgery. He graduated from KS University OF MED & BIOSCI College OF OSTEO MED in 2008. He is affiliated with medical facilities such as Mercyone Waterloo Medical Center and Buchanan County Health Center. He is accepting new patients and telehealth appointments.

4.4 Star Rating
Based on 60 reviews 4.4 Star Rating (60 reviews)

Cedar Valley OrthoAgility Center

4612 Prairie Pkwy Cedar Falls, IA 50613
Telehealth available

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Hospital Highlight

Dr. Torrez is affiliated with UnityPoint Health-Allen Hospital Waterloo, a highly rated hospital.

At a Glance

  • Area of Expertise
    Dr. Torrez specializes in the area of Orthopedic Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Torrez's Reviews

Likelihood to recommend Dr. Torrez

4.4
60 ratings, 39 with a written review
5 star
85%
85%
4 star
0%
0%
3 star
2%
2%
2 star
0%
0%
1 star
13%
13%

Your trust is our top concern.

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liar
He wanted to cut me from day one. I have knee arthritis. Told me not to do PT because did not work. Went to another orthopedic clinic. They gave me an injection and did PT. My pain is gone. I would not recommend this provider. His main worry is $.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Todd – Mar 03, 2024
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Agree with prior reviews
Do not waste your time seeing this individual. Agree with prior reviews. He thinks he is God and you will wait for more than an hour. First time I saw him I waited an hour and a half to hear that I needed a cortisone injection that only helped for 2 days. He did not even show me the x-rays or even look at me. The second time was even worse. He made fun of me.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
May 21, 2023
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Initially I had a good impression of this doctor, then just one week before I was to have surgery I was informed it was canceled. Instead of telling me weeks before, I was told that day that I needed to lose weight before I could have surgery. I was devastated. I had waited over a year to have this procedure. I have not heard anything at all from that doctor since then. I would not recommend this doctor or this practice.
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Wait times
What could be improved
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Anonymous – Apr 22, 2022
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Came to see Dr.Torrey to get help about catching in the back of my knee. He said I needed surgery and then I would be good to go. The pain and catching continues 6 weeks after post op. Not only did I wait over an hour yesterday just to be seen but I waited an hour for him to tell me there’s nothing he could do but a steroid shot. If that was the case in the FIRST place I would have never had surgery and caused myself more pain. I will be contacting people for a second opinion. I will not be returning back. He also likes to make fun of peoples weights even if they’re not in the room with you.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Ashley – Apr 23, 2021
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Just awesome!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Jul 16, 2020
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Dr. Torrez is caring for my dad after a hip fracture in the middle of a pandemic. Can't say enough good things about his compassion, his skill and his communication. He is patient, understanding and never seems to be in a hurry when talking to family. Highly recommend.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jun 14, 2020
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I am more than satisfied with my experience with Dr Torres. I was given a clear diagnose and recommendation concerning a painfull right knee. As hospital ERs began to shut down prior to my schedualed procedure I was moved to a neighboring hospital latter in the day for what was the last elective procedure of the COVID shut down. The rehab has been successfull. If Dr Torres had not been willing to move and stay late I would still be limping around with no chance of summer activities that I enjoy. Thank you.
What went well
No results
What could be improved
No results
Helpful
George Story – Apr 16, 2020
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Dr. Torres fixed up my torn shoulder and its 100% normal again. Before surgery I couldn't lift my arm from a fall. I love his demeanor and clear explanations. He has a his sense of honor, expertise in his field and thestaff in that office are fantastic.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
S. Kinney – Feb 06, 2020
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Dr. Torrez is a good communicator and made me feel secure in his care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 21, 2020
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Went smoothly and explained everything very well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 17, 2019
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Dr. Torres is very personable while maintaining a high level of professionalism. All of his staff have been helpful and extremely friendly. They make you feel like you have been a longtime patient of theirs. I would recommend him to everyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Deb Kellogg-Rummel – Nov 25, 2019
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Dr. Torrez as well as his staff showed genuine concern for my son and took great care of him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 17, 2019
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Dr. Torrez was personable and thorough. The nurses were friendly, professional, and cared for all you needs. Best place to receive surgery.
What went well
No results
What could be improved
No results
Helpful
Aug 21, 2019
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Very personable and knowledgeable physician. He is easy to talk to and explains everything. I highly recommend him. His office staff including nurses are great also, an all around excellent office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 21, 2019
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You just can’t help but like the guy. Calm and soft spoken. Explains things well, listens well. You can tell bc when he answers your questions he actually answers the questions you asked. Would recommend him to everyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Shrimpley Pibbles – Jun 15, 2019
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He has operated on my knee and repaired rotator cuffs on both shoulders, did a great job. He explains everything and detail.He follows up and is truley concernd obout your health. I highly reccommend him. In short, he knows his business. Thank you Dr. Torrez
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
May 07, 2019
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I was a patient in this office for years, when my doctor retired, he referred me to Dr. Torrez, a HUGE mistake! He didn't show up for the first appointment, and the second one he spent 30 minutes accusing me of being a drug seeker and refusing to even do a physical exam! Filed a complaint with Iowa Medical Board and had surgery at UIHC instead where a large mass was removed from my knee. Dr. Torrez is a poor excuse for a healthcare provider!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Mar 28, 2019
We are sorry to hear about your dissatisfaction.... Read More
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Dr. Torrez is a great doctor and does high quality work. He is also a personable, cheerful guy and his staff is pleasant and great to work with. He was able to clearly explain to me what my issue was, why it was happening and suggest the best solution. He performed the needed surgery and it went very well with great success. I recommend Dr. Torrez!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
David L. in Cedar Falls, IA – Feb 21, 2019
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Dr. Torrez and his staff were outstanding during a recent injury our son incurred. They treated him promptly and with excellent skill and patient care. We would highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jen Troyna in Parkersburg, IA – Feb 04, 2019
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He was recommended to me, I was very satisfied with his professionalism, he explained what was wrong and what needed to be done. His staff was very helpful. I will recommend Dr Torrez to others.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Claudette Bedard in Gilbertville , IA – Dec 27, 2018
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About Me

care philosophy

Dr Benjamin Torrez, board certified orthopedic surgeon in Waterloo, Iowa specializes in complete orthopedic surgical care. This includes total knee and hip replacement surgery, shoulder surgery, rotator cuff repair, ACL reconstruction, and more....read more

biography

Dr. Benjamin Torrez, board certified orthopedic surgeon in Waterloo, Iowa specializes in complete orthopedic surgical care. This includes total knee and hip replacement surgery, shoulder surgery, rotator cuff repair, ACL reconstruction, and more....read more
  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Mclaren Hosp-mich St University

    Residency Hospital, 2013
  • Ks University Of Med & Biosci College Of Osteo Med

    Medical School, 2008
American Osteopathic Association®
American Osteopathic Board of Orthopedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Cedar Valley OrthoAgility Center

Cedar Valley OrthoAgility Center4612 Prairie Pkwy Cedar Falls, IA 50613
1

Affiliated Hospitals

  • Gundersen Palmer Lutheran Hospital and Clinics

    112 Jefferson St
    West Union, IA 52175

    How patients felt about the care they received at this hospital.

    86%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    85%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • Mercyone New Hampton Medical Center

    308 N Maple Ave
    New Hampton, IA 50659

    How patients felt about the care they received at this hospital.

    95%
    Patients said they were given information about recovering at home

    7% higher than the national average

    91%
    Patients said that doctors always listened to them and explained things well

    9% higher than the national average

    View all patient feedback
  • Buchanan County Health Center

    1600 1st St E
    Independence, IA 50644

    How patients felt about the care they received at this hospital.

    91%
    Patients said that doctors always listened to them and explained things well

    9% higher than the national average

    83%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality